ITunes won't open on updated IOS 7.0.2

Since updated to IOS 7.2 my iphone will not open itunes. It provides no error message. The app simply will not open. Flashes for a second then returns to home screen. I have tried signing in and out of itunes, turning phone on and off, and nothing has worked.

Hello there, ajlee1011.
The following iPhone Troubleshooting Assistant has some good steps to follow for troubleshooting an App that unexpectedly closes:
Apple - Support - iPhone - iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
For the "Close App" step, Keep in mind the new process for closing Multitasking apps, is to swipe up on the screenshot that appears.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Similar Messages

  • ITunes won't open after update; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5

    iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.

    i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
    step one-
    Back up your iTunes Library.itl file, found under ~/Music/iTunes
    (even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
    step two-
    download itunes 10.7 from apple. i used this link Download it from Apple here
    (i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
    although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
    step 3-
    open Terminal
    step 4-
    enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
    killall iTunes
    killall "iTunes Helper"
    sudo rm -rf /Applications/iTunes.app/
    step 5-
    drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
    step 6-
    install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
    step 7-
    go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
    with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life.

  • Itunes won't open after update to 11

    I've been running Itunes 10 on my macbook pro (Snow Leopard) until today when I updated to 11.  The update appeared to complete successfully (no error messages).  But afterwards when I try to open iTunes it immediately exits (with no user-facing message) and Console shows a message like this:
    12/3/13 1:36:23 PM com.apple.launchd.peruser.501[143] com.apple.console ([0x0-0xdd0dd].com.apple.iTunes[1045]) Exited with exit code: 1
    Some troubleshooting steps I've already tried:
    Same thing happens if I try to start itunes in "safe mode".
    Same thing happens if I try to start itunes from a different user account.
    I've repaired permissions.
    I've restarted a few times since installing Itunes and since repairing permissions.
    Quicktime starts fine.
    I'm not particularly interested in version 11 features, I'd be happy to have version 10 back -- or a working version 11.
    But what I really really don't want is to lose any library information, playlists, play counts, ratings, etc.  I want to be quite careful not to lose any of those. 
    One thing that looks suspicious to me is that it looks like in some way version 10 is still installed.  At the end of the install, installd wrote both of these lines to the log in the same second:
    12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (11.1.3)
    12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (10.6.3)
    Also if I open Software Update, under "Installed Software" it also shows both versions:
    Thanks!

    After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

  • Itunes won't open after update

    My Itunes won't open since I updated it... No error messages appears and in the task manager, the process is running.. but nothing appears in Task Manager Applications! And, of course it never opens...
    Someone else with the same problem found any solution?

    Same thing happens to me, I installed iTunes 10 and it simply won't open when I launch it.
    I don't have the bonjour service in my Task Manager so I guess I can't try that solution.
    This stinks, what is wrong with this faulty version of iTunes? If I lose my iPhone data I would seriously die.
    BTW I'm using Windows Vista.
    PLEASE HELP!!!!

  • ITunes won't open after update to 11.4. Running Snow Leopard 10.6.8.

    I did a software update for iTunes 11.4 and now it won't open. When I click it on the dock, it jumps once and doesn't open. I have tried re-setting permissions in disk utility and restarting computer after.
    My biggest fear is losing my 20GB of music.

    I'm having the same exact problem as well. Macbook Pro (10.6.8)

  • My Itunes Won't Open, Already Updated It

    Ok, I updated my I-Tunes because but it still won't open. I don't really know what else to try. It was working fine twenty four hours ago. Any ideas?

    I have the same problem and I've tried everything recommended by the Apple site. I've uninstalled/reinstalled. I've used the Windows Installer Clean-up. I've tried using the MSCONFIG to check for conflicts. I've deleted the .sdib file. I've tried recreating the library. I've updated Norton through live update. Nothing is working. No matter what I try, as soon as I click the iTunes program icon, I get an instant windows error "iTunes has encountered a problem and needs to close." Sending an error report does nothing (not that I was expecting it to).
    The problem started when I was downloading some podcasts from the iTunes store (iTunes U to be exact). After a download completed, iTunes crashed and never came back. I have Windows automatic update turned off, so I know it wasn't that. I called Apple support but they couldn't help me. Please help. I'm going to the Apple store Sat. if they help me, and no one has posted an answer, I'll post the answer here.

  • Itunes won't open after update to 10.6.1

    After my itunes updated to 10.6.1 it doesn't open anymore. I just get this...
    iTunes cannot be opened because of a problem.
    Check with the developer to make sure iTunes works with this version of Mac OS X.  You may need to reinstall the application.  Be sure to install any available updates for the application and Mac OS X.
    Process:         iTunes [1176]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         ??? (???)
    Build Info:      iTunes-10610701~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [103]
    Date/Time:       2012-05-27 15:54:50.216 -0700
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          2048 sec
    Crashes Since Last Report:           6
    Per-App Crashes Since Last Report:   -2
    Anonymous UUID:                      FB68048E-106F-44FD-A46D-31430C65AD29
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
      Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
      Reason: image not found
    Binary Images:
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 3 GB, SMC 1.21f4
    Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: WDC WD3200AAJS-40RYA0, 298.09 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-85J
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfa200000 / 3
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfa220000 / 4
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa400000 / 2
    USB Device: FreeAgent Xtreme, 0x0bc2  (Seagate LLC), 0x3101, 0xfa410000 / 5
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x1a100000 / 2
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x1d100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000 / 2
    I have tried uninstalling and reinstalling about five times and I still get the same pop-up message.  Also, my music folder is empty... all my mp3 files are gone. What happened and what can I do?

    Ciarra! If you uninstall ITunes, you will not lose your content because your music, apps and other things are in your music library (default mode). So do not delete your music library.
    Uninstaling iTunes can fix your problem. Do not worry, your content will stay in your pc.
    Ah... If you want keep your backup from your device, so do not delete the C:\Program Files (x84)\iTunes
    Do the reinstallation and tell me what happen.
    Dany

  • ITunes won't open after update, Sept. 20 ' 13 OSX 10.6.8

    After updating the computer today the iTunes will not open, it hops up and down a couple times and stops. Up

    After updating the computer today the iTunes will not open, it hops up and down a couple times and stops. Up

  • Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

    So this morning I downloaded iTunes 7.3.1, but I winged it as usual. And I only winged it because the option to upgrade was in Korean, and for some reason I can't change it to English. But anyway, I updated as usual and my computer restarted. Then I tried to open up iTunes and I got a error report. And it took me to a Windows Error Reporting and said the problem was my hard drive. And said to go to run, type in EVENTVWR, and double click on application and than double click on an event ID of 1005. That didn't work, so of course my iTunes and Quicktime(which won't install even after I tried to repair it) arn't having a temp. problem. So I tried the second solution and typed in CMD after I clicked run. And then a black window popped up and I was suppose to type in chkdsk /f, but when I tried to start typing the window just closed itself. And after I got home this evening, I tried opening iTunes and it said to reinstall iTunes and I did. So I tried opening it agains after I reinstalled it, and the same error popped up and quicktime still will not open.
    So any suggestions on what to do?
    Sony   Windows XP  
    Sony   Windows XP  

    Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
    So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • My iTunes won't open after updating it

    I updated my iTunes to iTunes 11 and restarted my laptop to finish the update, but now when I try to open my iTunes it keeps telling me "Error: New iTunes Library". How do I fix this and get my iTunes to work again?

    I just get the "iTunes has encountered a problem and needs to close." message.
    Let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)
    Try launching your QuickTime. Does it:
    (a) launch perfectly fine?
    (b) fail to launch with an error message? (If so, what does it say?)
    (c) exhibit other peculiar behavior? (If so, could you describe it for us?)

  • ITunes won't open after update to leopard

    I just updated to OSX10.5.8, thats as far as a PPC G5 will go, however when trying to use iTunes it says I need a later version of Quicktime, which doesn't come up when I check for updates. 7.5.5 and I have 7.3.0. Is there a solution for this?
    Thanks!

    Fixed... sorry!

  • Re: Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

    i have been trying to install the itunes for about 2 or 3 hrs str8.....im gettin very agitated too
    when i click for it to download the itunes it says ty for downloading but nothing never pops up....when i try to install the quick time it says the same but nothing NEVER happens....its like i cant install either of them if my life depended on it and im tired of all my time being wasted

    Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
    So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • ITunes won't open after I updated to 8.0.1

    Hello,
    Here's a little background on what's been going with itunes before the recent problem. These past couple weeks I've tried to update my itunes to 8.0.1 through the Apple Software Update. It never worked and at the end of the process it would tell me to try again or do it manually. Also, I downloaded two new videos today that were already in the correct format. I added it to the itunes library with no problem and tried to convert the videos to the correct format just incase it wasn't. It gave me the message that the video was already in the correct format. When I tried to sync it with my ipod it told me the videos weren't in the correct format.
    Ok so for the overall the main problem right now is itunes won't open at all. I manually downloaded the update and I restarted the laptop after I finished updating itunes. Since then, itunes won't open and continuously gives me this message "The itunes application could not be opened. an unknown error occurred (-50)". I've restarted my computer a few times and looked up as many forums and solutions I could, but no luck. Please, if someone could help, let me know. Thank you.

    Refer this article to remove SC Info.sidb file
    http://support.apple.com/kb/TS2363
    If that does not work, Repair your Quicktime.  START/ CONTROL PANEL/PROGRAMS n FEATURES/highlight QUICKTIME and click REPAIR

  • ITunes won't open after OS update to Yosmite

    ITunes won't open after OS update, ITunes has been updated, it won't open or bounce. It will not allow me to move it to trash or reinstall it. I have already updated to OS X Yosmite two times as directed by apple, I have rebooted in safe made as well as Command/Option/P/R before start up. I have opened console/system log to see if there is anything going on but when I click on Itunes nothing happens, not even so much as half a line of script. I'm stumped. If I wanted someone to tell me to turn it off and on again I'd just watch IT Crowd. please help

    Thank you for using the Apple Support Communities
    If you head into your applications folder and locate iTunes. Right click iTunes and show package contents. In there there will be a contents folder --> MacOS --> double click on the iTunes terminal icon. This should force iTunes to open via a terminal window and at the very least it will tell you what it is getting stuck on.

  • Just did the iTunes update that iTunes said was available now iTunes won't open, keep getting Runtime Error message.  R6034 An application has made an attempt to load the C runtime library incorrectly.  Please contact the apps support team for more info.

    Just did the iTunes update that iTunes said was available, now iTunes won't open.  I just keep getting a Runtime Error message. 
    R6034
    An application has made an attempt to load the C runtime library incorrectly.  Please contact the apps support team for more info.
    Is anyone else having this problem?
    I tried to re-install and got the following message:  iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error 1114)
    Does this mean I have now lost everything?

    I just had the same error: 
    R6034
    An application has made an attempt to load the C runtime library incorrectly.  Please contact the apps support team for more info.
    I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says.  I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
    Good luck!

Maybe you are looking for

  • BBB question

    We built SD BBB using  SAP best practice (2lis_11_VAITM , V_SSL, VDITM).Now we are facing problems with some invoices. If there is more than one invoice for a particular order , we are getting only the last one in our DSO, as we put billing document

  • Positioning anchored graphic outside of table

    I have a single-cell table with a small graphic that is anchored so that it is positioned to the left of the table and is particially in the margin area. The reason that the graphic can't be in a table cell is because it has to jut into the margin, p

  • New album in itunes store

    If i'm looking for an album,but this is absent in itunes store, can i suggest it to apple? So apple would add it for me within some months,it wouldn't?

  • DIV to Table Conversion

    I'm trying to figure out how to convert the DIV tags to a table, but can't quite get it. Can someone convert for me: <div style="padding: 5px;"> <div class="conContainer"> <div class="con_tl"><div class="con_tr"><div class="con_br"><div class="con_bl

  • How to copy songs in my pc to iphone by itunes

    how to copy songs from itunes to my iphone,,,/???