ITunes won't start after upgrade--error message

When I launched iTunes after upgrading to 6.0.1, I got the following message after agreeing to the usual legal terms:
"The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "Music" folder."
Any suggestions?

Jeff,
Thank you for the reply and your suggestions.
Yes, I did take a look in the Music folder--and no, the file was not there. I then used Spotlight and did find an iTunes Music folder, but when I tried to copy it to the Music folder I got error message -36, saying that parts of the file weren't readable and, therefore, not copyable.
I also used my disk utility to repair permissions and re started the computer---with the same results.
I'm not sure what else to try and may take my computer to my local expert.
best,
als

Similar Messages

  • Itunes won´t start after upgrading to the latest version....

    Hello everyone. After updating to the latest version of itunes it won´t start.I get the message itunes will be shut down due to the data execution prevention. After i followed the troubleshooting guide from windows to shut down the dep for itunes i get the message: This program cannot run without dep. pls help

    Quicktime doesn´t work properly. The program will be shut down. You´ll be noticed when a solution is available
    Many thanks.
    That and the iTunes DEP error suggest that some application (other than QuickTime itself) has stashed old QuickTime componentry down in your system files.
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view settings.
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
    Click OK.
    Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
    Open the "Windows" folder.
    *If you have a 32-bit version of Windows,* open the "System32" folder.
    *If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
    What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • Itunes won't start - I get error message to re install due to missing registers

    iTunes won't start - get error meassage to reinstall - did that 9 times still won't start

    See Troubleshooting issues with iTunes for Windows updates. Should you run into problems please post the full and precise text of any error messages.
    tt2

  • ITunes won't start after upgrading to v9 on WinXP

    I dutifully upgraded to iTunes 9, and now it won't start. It attempts to start, and I get a few moments of the hourglass icon. And the Task Manager shows the iTunes process is running. But the UI never appears. I tried deleting via the control panel and reinstalling but same problem. Never had a problem before - this is aggravating since I don't have access to my library and there doesn't seem to be a way to downgrade back to v8. I turned off (actually deinstalled) Norton but that didn't help. Tried disabling a bunch of start up processes at boot time and that didn't help either. Any ideas would be greatly appreciated!

    I had a similar issue. After doing the upgrade, tried to open iTunes & got an error message saying that I needed the latest Quicktime version and telling me to uninstall and reinstall iTunes. Doing so resulted in the same error message.
    Per a suggestion in another thread here, I repaired Quicktime (control panel- add/remove programs- Quicktime- repair). This disappeared iTunes but once I reinstalled it the problem went away.

  • Itunes won't start after upgrading

    I just upgraded to itunes for windows 6.0.5 and now it won't start. The windows error report box comes up. Please help!

    don't be silly, zenbeer. let's wait until the original poster tells us explicitly what message s/he's getting. there are at least two different error messages that miracon could be getting that fit the information that we've received so far.
    why on earth did you reinstall Windows in response to that error message?
    Itunes has encountered a problem and needs to close
    the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
    try to open your QuickTime. does it launch properly, or do you get an error message?
    if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

  • Itunes won't load latest upgrade, error message says 'the itunes update server could not be contacted'  Any ideas on how I can fix this?

    I've been trying to update my version of Itunes for ages now and I keep getting an error message.  When I get the automatic alerts for the upgrade this also won't work or the upgrade to Quicktime & I'm getting a bit miffed now. I've bought an iphone and as I have an old version of itunes I can't download my music to it. 
    Any help would be appreciated.
    Thanks
    Lyn

    See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    tt2

  • ITunes won't start up, no error message, appears in task manager

    Hi,
    I have been running this system since quite a while and haven't had problems with iTunes for a while. I updated to the recent version not to long ago and it worked then once or twice, I even bought a game for the iPod (Tetris)...
    Now iTunes doesn't start up anymore. I haven't installed anything new and I am virus free.
    I try to launch iTunes and but the UI will not appear. I can see that it's loaded (or stuck somewhere) as the application is in the processes tab in the task manager and doesn't disappear.
    Obviously I did the usual: curse a lot, removing everything incl. any traces of quicktime and itunes in the reg, 'application data' folders, the mysterious 'My Music' directory in my docs, reinstalling different versions of iTunes and quicktime, running hijack-this to see what processes I can't recognise, curse even more (**** MS monopoly) and reading a lot on the net and on this particular website.
    There are holes in my firewall to accomodate iTunes. I use Sophos anti-virus software (not becasue I chose too).
    Is there anything you could recommend?
    Reinstalling windows is really not an option here, as I use this computer for work too.
    I also use Linux on a seperate partition (Fedora 7), but I know that there were issues with iPod support on Linux and it once broke the whole **** database. Maybe Apple can one day release some software for Linux users? Afterall OS X is just a unix based OS anyways...
    Please help, I wasted so much time on this already

    Hi, dengar.
    Let's try to get an idea of what might be going on by running through b noir's "smack" for iTunes launch failures.
    Based on your original post, I'm going to bypass some of the preliminary questions and make the following assumptions - if any of these assumptions are wrong, post back and we'll follow a different path.
    Assumptions -
    1) There is no error message associated with your iTunes launch failure.
    2) QuickTime itself launches on your computer without any problems.
    3) When you reboot your computer and attempt to launch iTunes, iTunes.exe appears and remains in the Processes list.
    If those assumptions are all true, I'd refer you to this article in the Apple Knowledge Base.
    Message was edited by: The Mimico Kid

  • ITunes won't start after upgrade

    Since I upgraded iTunes everytime I try to start it up I get the following error;
    "iTunes cannot run because it has detected a problem with your audio configuration."
    Anyone else having this issue?
    Dave

    QuickTime doesn't appear in Control Panel Add/Remove Programs so I can't remove it. I can see QuickTimePlayer.exe in C:\Program Files\QuickTime, but when opened I get the error
    "Runtime Error! Program: C:\Program Files\QuickTime\QuickTimePlayer.exe
    Okay, let's try swapping your QuickTime out by other means.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • ITunes won't start after upgrade-HELP!

    I tried upgrading to the latest iTunes on my windows xp and nothing seemed to go wrong. everything installed correctly. Quicktime opens and operates perfectly, but iTunes will not open at all!
    I have tried various different uninstall-reinstall combinations, including older versions. nothing works at this point!
    HELP!

    Same thing has happened to me apart from my itunes has been wiped from the computer, the only thing you can do is reset your computer to a a few days before you tried to upgrade. your itunes will come back on plus all your music but you can't upgrade to 7.7 or it will disappear again. Very annoying and time consuming, Apple need to sort this out.

  • Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help!

    Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....

    I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing

  • IPhoto won't start after upgrade 1.1 for my new iMac. Now what do I do?

    Had to upgrade according to screen.  iPhoto won't start after upgrade 1.1 for my new iMac. Now what do I do?
    I have restarted the computer. Brand new iMac intel. v 10.9.4

    You need to upgrade iPhoto for Mavericks. Download the upgrade using App Store.

  • ITunes won't open after upgrading to 11

    My girlfriend's iPad mini is disabled, so I'm trying to connect it to her old macbook (10.6.8), the one which it is associated with.  Upon plugging in the iPad, I was prompted to update iTunes, because the iPad is running iOS 7 and needs the latest version of iTunes.  I said ok, and iTunes upgraded to 11.
    Now, iTunes will not start.  When i click on the icon, it bounces once and then nothing else happens.  I've tried restarting, creating new accounts, and deleting all the com.apple.itunes preference files, but it's not working.  What the ****?  I can't undisable the iPad because iTunes won't start.  How do I fix this?

    After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

  • FireFox won't start after upgrading

    This morning I upgraded to FireFox 5.0, when it was done installing the upgrade the last window had the option to start FireFox on completion, I left this option checked but after clicking the "Finish" button nothing happened so I clicked the new FF icon on my desktop. Still nothing. I opened Task Manager and nothing was listed on the "Applications" tab but when I clicked on the "Processes" tab there were several instances of FF running so I selected each one and clicked the "End Process" button which worked to exit all but one of them. No matter what I tried it would not terminate that one instance of FF so I shut down the computer. After firing up the computer I tried re-running the FF install app but it kept telling me that I had to exit FF before it could run, I looked in Windows Task Manager again and there was FF listed under "Processes". I restarted the computer to get rid of the running FF and then downloaded the FF file again, but am getting the same results. It just won't start (and it won't even give an error message)! I surfed the Web and found info stating that you could SHIFT click the FF icon to open it in Safe Mode, but that didn't happen either. Any ideas????

    it does not work even in windows safe mode with networking. same issue. if i wait for some time firefox comes but in not responding mode. then a pop shows up with - script: chrome//browser/content/tabbrowser.xml 2123 .

  • Please help - iTunes won't start anymore: unknown error -69

    Hello out there,
    please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
    I did not change anything on my system before that, so I just don't know what could trigger that...
    I am using iTunes 7.0.2 on Windows XP SP2, both German versions.
    Before posting this question I searched the archives and tried the following, all to no avail:
    1. disabled "safe mode" in QuickTime audio options -> problem remains
    2. set speakers to "stereo headphones" in Windows sound options -> problem remains
    3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
    4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
    5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
    6. ran a CHKDSK an the drive iTunes is on -> no problems found
    It still won't start, always giving this unknown error -69.
    Please, does anybody know what to do?
    Any hints and help are much appreciated!
    Thanks a lot
    and best regards
    Frank
    PC   Windows XP  

    See if this helps: iTunes displays a -69 error when syncing iPod

  • Itunes won't start after update to 11.1

    after updating to version 11.1, iTunes won't start anymore.
    Below the problem signature (dutch).
    Any suggestions to solve this?
    Probleemhandtekening:
    Gebeurtenisnaam van probleem: BEX
    Naam van de toepassing: iTunes.exe
    Versie van toepassing: 11.1.0.126
    Tijdstempel van toepassing: 52394b24
    Naam van foutmodule: StackHash_0a9e
    Versie van foutmodule: 0.0.0.0
    Tijdstempel van foutmodule: 00000000
    Uitzonderingsmarge: 00000000
    Uitzonderingscode: c0000005
    Uitzonderingsgegevens: 00000008
    Versie van besturingssysteem: 6.1.7601.2.1.0.256.4
    Landinstelling-id: 1043
    Aanvullende informatie 1: 0a9e
    Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
    Aanvullende informatie 3: 0a9e
    Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789
    Lees de onlineprivacyverklaring:

    After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

Maybe you are looking for