Itunes won't uninstall so can reinstall

everytime i try to upgrade itunes i run into a different problem. this time my old itunes won't uninstall so the new one can install. and now i can't even open the old itunes or uninstall it myself. i'm pretty dumb when it comes to computers so if you could dumb it down when you answer this it would be greatly appreciated. thanks

when i try to install itunes 7.1.1 the following message comes up:
'the feature you are tryting to use is on a netwotk resource that is unavaliable
Click ok to try again, or enter an alternate path a a folder containing the insallation package 'Itunes.msi' in the box below'
with that one, try the following procedure (mariza, this is probably worth a try with your one too):
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

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    http://support.apple.com/kb/DL1615
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    now try another itunes install. does it go through properly this time?

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