ITunes won't work with Windows Vista
Everytime I try to open itunes I get the error message, 'itunes has stopped working, windows is checking for a solution to the problem'. That ends everything.
I have uninstalled, reinstalled, used System Restore, removed all new installs - nothing works. Pua
Hi,
I'm having the same problem. When I open itunes I get the error message saying 'itunes has stopped working, windows is checking for a solution to the problem'. Then sometimes it pops up telling me that itunes has an update that will stop this from happening, but that just takes me to the itunes download page. Sometimes it tells me that DEP has stopped it from working but I can't turn this off for itunes. When I go to the event log I get the following info:
Fault bucket 3404080028, type 5
Event Name: BEX
Response: None
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 11.0.1.12
P3: 50c8fc7e
P4: StackHash_fd00
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\Sarah\AppData\Local\Temp\WER166D.tmp.version.txt
These files may be available here:
C:\Users\Sarah\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report04f73948
I've uninstalled and reinstalled itunes and tried to repair it several times. I've also uninstalled quicktime and reinstalled it and it's working fine. I've restarted my computer several times as well!
I have Vista 32 bit.
Any suggestions would be gratefully received. I've been on these forums for ages looking for a solution, but it seems like most people solved the problem by just reinstalling quicktime.
Thanks
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