ITunes wont delete, needs re-install but keep getting error message.

I have a Dell XPS M1710 and running the latest version of iTunes.
Well, I had a problem with the DVD drive in the laptop and one of the tech guys edited the registry remotely and re-installed the DVD drive.
Now iTunes is showing this error message when I start it up.
Itunes Setup Assistant
Warning!
The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing. This can happen as a result of installing other Cd burning software. Please re-install iTunes.
Well.... I un-installed then re-installed. Forgot something and un-installed again. Deleted the iTunes folder and quicktime folder in the Add/Remove programs and in the Program Files. then the iTunes folder in the Music Folder.
I got this error message again, and keep getting it when I run iTunes.
How can I fix this?

First and foremost, NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER let anyone edit your registry remotely without asking him exactly what he is doing and why. There are two rules to editing the registry.
#1. DO NOT
#2. If you must break rule #1, BACKUP
Sounds like the Dell tech guy forgot both of them.
If you know which "other" software was installed, you can try uninstalling it. If you are sufficiently tech-savvy, you can try to discover which keys they are talking about and edit them in the registry editor, refer to the above rules.
You can always try calling Dell back and have them fix what they broke. They are supposed to keep detailed, accurate records of all maintenance and repairs they perform.
Try re-installing without uninstalling. I know, SHUDDER, but by now it probably will not hurt. Are you still running with the original OS, and is the image restore option still available? If so you can try backing up your data and re-installing the OS to its original config. This is not a great option, but it is a next-to-LAST resort.
Absolute LAST resort, brick the system, re-install everything. Definitely a baby-with-the-bathwater solution, but if nothing else works........
Hopefully something in here will help. Happy New Year

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