ITunes wont open when iPOD is connected.. if it does... comp wont recognize

Evrytime I plug in my iPOD, my computer and/or iPOD either freezes, or iTunes wont open. This is happening all of the sudden. It works when plugged into the wall and my iPOD also works normally at work! UGH can anyone help
HP Windows XP

I think I have the same problem.
Like I just did a reset, then reloaded all my stuff, and then like and hour later I do an update, and iTunes tells me it don't reconize my iPod. Tells me to do a reset again.
iPod plays fine, off the cradle.

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ITunes not opening when iPod is connected, and won't restore properly? Corrupted?

I have a 120GB iPod Classic. Has not been jail broken.
The problem:
The other day I connected my iPod to my laptop, but iTunes wouldn't open with it- it always opens iTunes. After finally opening iTunes and reconnecting the iPod to my laptop, it took 5-10 minutes for iTunes to realise that the iPod was in fact, connected. It then said it appeared to be corrupted and that I had to restore it. So I did. Numerous times. Each time I try to connect my iPod it takes quite a while for it to register with iTunes, but it always says it needs restoring- when I already did just before it connected again.
When the iPod isn't connected to the laptop it says there are "0 songs", "0 playlists" etc. But in settings it says that there is 111GB left. So all my content is still on there, it just isn't showing up.
This has happened previously, but I managed to fix it and my content appeared again. When I fixed it before, I was able to get into it via My Computer> etc, but now when I try to open it in windows explorer it says something along the lines of "Please insert storage device into Drive G". After this, it comes up with a window saying "You need to format Drive G: before you can use it. Do you want to format it?"
I can't even delete the folders manually in windows explorer because it's saying it needs to be formatted.
When iTunes finally decides to display the iPod, all it says in the side panel is "iPod" with the 'eject' button next to it. No "Music", "Movies" etc. The screen that comes up says my iPod is corrupted so I need to restore it.
I can't do anything with it. I've also tried to see what I can try to fix with it in disk mode, but that doesn't seem to do anything.
Is there any way to solve this problem? I've looked in forums online, but nothing seems to be working or able to do. I've scanned my iPod for any viruses (with Kaspersky Internet Security), and apparently it's clean. I will also be scanning my laptop for anything.
I've had the Classic for three years now. I have the latest iTunes, and I run Vista.

after letting it sit for awhile my itunes finally decided to work, but it's running very slow, especially when i try to put any music from my library onto my ipod.

Having itunes open when ipod is connected

Nano 4th generation--iTunes always opened when iPod was connected to computer; now it doesn't and going to Devices and scrolling down Summary to "open when ipod is connected" is greyed out and will not allow me to check it. Even going to the iTunes preferences does not offer this selection.

You meant that you can't place a check mark in the check box "Open iTunes when device connected" ?
Just do a little test: Click on Music and see if you can put there a check mark.

Itunes wont automatically open when ipod is connected

Hello there
basically the above ^^ itunes wont open automatically when ipod is connected ive tried the 5 steps and ive also tried the whole tray and exit thing its not WORKING!
all help much apprciated thanks

I have a interesting hunch that somehow Windows is doing something to you...
One thing you might want to see is if within Windows if the iPod service is running... As there are certain services which automatically get installed when itunes is loaded. These notice the device and loads the app..
Just for reference, here are my Windows Services and their status:
Apple Mobile Device - Started & Automatic
Bonjour - Started & Automatic
iPod Service - Started & Manual
I thought that a 4th service existed, but can't find it...
Have you tried uninstalling iTunes and downloading to reinstall it again, that might help.. Or else it has something deeper do to with your computer itself!
That's about all I can offer right now.

ITunes does not open when iPod is connected

Although the option is checked in iTunes for this iPod touch, iTunes does not automatically open when the iPod is connected. iTunes recognizes the iPod and syncs work as expected, but I have to launch iTunes 'manually'.
Both the MacBook Pro and the iPod touch are running the latest OS and iOS available and iTunes is up to date.
Any ideas?
Thanks,
JAClay

Hi again,
I couldn't find the answer to this question when I searched for it using the title, but once I entered the question correct answers from previous users' questions appeared. Seems to be a problem with the search engine...
Anyway, I haven't tried Jolly Giant's solution because the following solution worked before I saw it. Here's how I fixed the problem:
1) Open System Preferences/Accounts,
2) Click Login Items tab,
3) Check if iTunesHelper is in list, probably not there (If it is then try Jolly Giant's solution.),
4) Leave the Accounts/Login Items window open and navigate to the iTunes application, probably in your Applications folder, then Right or CTRL-Click the application icon,
5) Choose 'Show Package Contents' from the pop up menu,
6) In the new Finder window that opens, open the Contents folder,
7) Then open the Resources folder,
8) Find the file named 'iTunesHelper.app' and drag it to the Accounts/Login Items list,
9) Close all windows and log out of your account, then log back in.
That should install the helper that checks if a device has been plugged in and opens iTunes as selected.
-JAClay

IPhoto won't open when iPod is connected. iTunes does, iPhoto has stopped.

For a while now, when I plug in my iPod 5, iPhoto has stopped opening up, and my device doesn't show up in Image Capture. This has been occurring for several months now, and I would like to import my photos now. Help?

Check iPhoto's General preference pane to see what app is selected to open when a camera is connected:

ITunes only works when IPOD is connected

My ITunes only opens and can be used if my IPOD is connected. I have re-installed ITunes twice now, but the re-installing does not seem to fix the problem. Any ideas as to how I can access ITunes on my PC without connecting my IPOD? I have a PC with Vista. Any help would be appreciated.
Thanks

Just to check a few things, when you removed your iTunes program did you only remove iTunes? You should also remove 3 accompanying programs along with it.
Start -> Control Panel -> Add/Remove Programs
1) Apple Mobile Device Support
2) Apple Software Updates
3) Quicktime
4) iTunes
Then restart your computer, go to www.itunes.com and download the install file again. That should resolve the issue, but if you've tried that please let me know

Itunes keeps quiting when ipod is connected

every time i connect my ipod it starts to update but then itunes gets an "unexpected error" and ive killed itunes and installed the newest itunes and everything even restored my comp. but nothing works PLEASE HELP
THANKS

good lord.
okay, in that case it's possible that you've got a problem with damaged itunes preferences files in the account where itunes is crashing when you connect the ipod. (there's another couple of possibilities, but we'll check on this one first.)
the preference files contain the information about the settings changes you make in those tabs that show up when you go "edit > preferences" in itunes. there's a different set of preference files in each different user account in XP, which is why a bad preference file can cause trouble in one account but not another.
so let's try rebuilding your preference files in the account that is causing you trouble.
Make a note of any custom preferences you have set up prior to doing the rebuild. The rebuild will return all preferences to their default settings.
Quit itunes. Reboot the PC. Find and delete the following two files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
... and:
C:\Documents and Settings\<username>\Local Settings\Application Data\Apple Computer\iTunes\iTunes.pref
("<username>" here is the name of the account you're having the preferences problem in.)
You might have to turn on "Show hidden files and folders" to find the preference files. Right-click "My Computer", select "Open", go "Tools > Folder Options". Click the "View tab. The "Show hidden files and folders" radio button is in the center scrolling panel.
The preference files will be rebuilt the next time you launch iTunes when you are logged into that user account. (the setup assistant and license screen will run again.)
does itunes quit again in the account with the fresh pref files if you plug the ipod in?
love, b

Itunes locking up when ipod is connected. Firewall problem?

Hi folks. For years I have been running itunes, an ipod touch and NOD32 firewall with no problems at all. But a couple of days ago I connected up my ipod and there is a problem.
itunes launches as you would expect, but it immediately hangs. After a few minutes, it will free up, but the ipod is not visible in itunes. I can see it in Windows and the USB driver is working fine.
If I disconnect the ipod whilst itunes is "stuck", then itunes immediately starts responding properly. So it looks very much like this freezing is caused by itunes hanging on the ipod.
Here's the wierd thing: I have found that if I disable my firewall, the problem goes away. i.e. everything works fine if the firewall is disabled. No lockups and itunes can see the ipod and will happily sync with it.
I really don't see how the firewall can be the culprit though. I didn't think firewalls applied to USB connections??!
I have tried uninstalling and reinstalling itunes and it makes no difference. I have also upgraded from 9.1 to 9.2 and that didn't fix it either.
Any ideas what's going on (And how to fix it?)
Thanks

After re-installing iTunes, and doing a full restore on my iPod, I have determined that it was some album cover art that seemed to be causing the problem. The iPod would start to sync, and then hang on one song. Deleted that song, and it synced a little more, and got hung up again on another song from the same album.
I deleted the entire album from my iTunes library, and the iPod synced just fine. I re-ripped the CD in question, this time with out adding ablum cover art, and it worked perfectly.
Now I wonder why iTunes is getting stuck on certian album cover art. The CD in question is Eric Clapton's "Crossroads". iTunes was unable to retreive the album cover art when I ripped the CD [perhaps because iTunes has it listed as "Crossroads (Box Set)"], so I just scanned the cover of the CD and added it that way. I have done this with other CDs, and had no problems what so ever. Anyone have any clue as to why this would happen?

ITunes freezes (SWOD) when iPOD is connected

Since the latest iTunes upgrade to 7.7.1, iTunes freezes (SWOD) when my iPOD is connected. Worse, if one clicks on iTunes to make it the foreground application, the entire system becomes frozen and only powering off/on with the power button gets the system back (unless one forgets to disconnect the iPOD in which case one is back where one started).
This is an old iPOD that uses a firewire connection. Given how difficult it is completely crash a *nix-based system, I suspect a hardware interrupt is behind this but who knows? Searching the knowledge base and forums hasn't lead to any solution.
Any suggestions?
Thanks!

You mean a clean install or system restore of Windows Vista?
Wow -- I hope it doesn't take something that extreme...
(And again: gawd I hate Windows!)
Any other suggestions of things to try/look at before resorting to that?
Also -- when I go to Device Manager, there are no issues at all in the USB controllers list -- and in fact my iPod isn't listed there at all. However, in the "Portable Devices" section , my iPod is listed there -- and the properties says that the driver is provided by Microsoft (not Apple) and is dated 6/21/2006 and is version 6.0.6001.18000

Itunes not responding when ipod is connected.

first i should say that my ipod has been acting slow the past couple days. if i'm scrolling through songs it will frequently freeze for a few seconds before moving on to the next song that i scrolled to. plugging my ipod into my computer last night i noticed my itunes page was black with a few words showing. after fiddling with it for awhile i unplugged my ipod and the itunes screen disappeared as soon as i did. today when i turned on my computer, with my ipod already connected, the black itunes screen appeared again. this did not make any of my computers other functions slower.. it was just annoying as i couldn't minimize it or exit the program. i went to task manager to try to end program but that didn't work. again i simply unplugged my ipod and the screen went away as soon as i did. i brought up itunes without the ipod connected and it came up fine, it plays music, and it runs smooth, but as soon as i connect the ipod it will freeze and i can't do anything until i disconnect. i'm not sure how to fix this problem and with the sluggish-ness of my ipod before i connected i started thinking maybe my ipod has a bug. i have the latest version of itunes installed, and i have vista on my computer. any help would be appreciated! thanks!

after letting it sit for awhile my itunes finally decided to work, but it's running very slow, especially when i try to put any music from my library onto my ipod.

ITunes shutting down when iPod is connected...

I am having trouble getting my installation of iTunes to recognize that there is an iPod connected. My 5th Gen iPod Video can be connected to Windows no problem, I am able to access it as a disk drive, etc, get all the drivers for Windows to install, etc...however, when I start iTunes, the problem excperiences an unexpected error and is needed to shut down immediately.
iTunes is able to start, error free when my iPod is not connected via the USB port - only happens when an iPod is connected during iTunes' start up and when one is connected after iTunes has been started.
Any ideas as to how this can be solved?
AMD Desktop PC Windows XP Pro

With a call to a friend of the family who deals with Apple related troubleshooting, was able to Hard Format the iPod as a FAT32 disk drive and have iTunes recognize it in "recovery mode", allowing me to start iTunes and repair the disk.

ITunes is stuck when iPod is connected

After upgrading to iTunes version 9, when I connect my iPod to the computer, I get the spinning beach ball and nothing happens. I tried everything in the troubleshooting wizard including uninstalling and reinstalling iTunes, resetting the iPod, restarting the computer, etc. Help!

Uninstalling iToner fixed this problem with my Touch (beach ball whenever connected) which was driving me mad. You have to delete the iToner application from the Applications folder as well as the iTunes plugin (located in home folder: (username)/Library/iTunes/iTunes Plug-ins). To delete the plugin (empty it from the trash) you'll have to quit iTunes and stop iToner Helper using the Activity Monitor utility.
Syncing ringtones to the iPhone works just fine without iToner (make your sound file into AAC if it isn't already using iTunes; drag that file to the desktop and rename extension to .m4r instead of .m4a; make sure the other versions of the file are deleted from iTunes and then drag the .m4r back to it - should show up in the "Ringtones" list) so iToner is not necessary anyway.
Thanks Jim!

ITunes *always* opens when iPhone is connected -- Make it go away!!!

Ok, in iTunes 8.2.1, under Devices, I have Disable automatic syncing checked, and under my iPhone's Summary page, Automatically sync iPhone when connected is both unchecked, and for some reason, disabled.
Yet every time I connect my iPhone, iTunes bloody opens anyway. This only seems to have started happening with the last update or two of iTunes. Does anyone know how to stop this... it's driving me and a bunch of other folks crazy.

Hi Jeffery,
Try removing the iTunes Helper Login Item, as Allan suggested in this thread: http://discussions.apple.com/thread.jspa?threadID=1888589
-Jason

Why does itunes just hang when ipod's connected?

whenever my ipod is connected to either of my computers, itunes just locks up for 30 seconds, then you can click something for about 10 seconds, and then locks up again for 30 more seconds. this repeats the entire time the ipod is connected.
what gives?

Yes - many people are having problems with their iPod Classics, and I had exactly this problem as well. I returned my iPod Classic for a full refund - I suspect that Apple let either the iPod or iTunes out too soon this time. I didn't want to risk that it wouldn't be fixable with a firmware/software update so I returned it. I'll have to delay my 160GB iPod satisfaction until they work through some of the issues.
NOTE: you should return it without paying any restocking fee. I insisted on this, and brought printouts of a number of these threads about how slow the iPod Classic is. This is essentially a defective product and you should not have to pay 15% for that.

ITunes wont open when iPOD is connected.. if it does... comp wont recognize

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