ITunes wont start and something with Norton 2005 ends with error

When I click to start up iTunes, nothing shows up. I am unable to terminate process in task manager, and a process under Norton ends with an error. Now, the irony- there is no problem with anything under my Moms account, and a system restore did nothing.
any suggestions?

When I click to start up iTunes, nothing shows up. I am unable to terminate process in task manager, and a process under Norton ends with an error.
ahhhh. by any chance is that a ccApp.exe that is ending badly?
if you've got Norton Internet Security 2005 on that PC, try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified
... but if that thread doesn't want to load for you, there's a copy of the Lorraine M technique instructions in the following post:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=4249351

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