Iturns encounters an error and must close during transfer to ipod

Ok it's way late for me but I've been messing with this for the past 41/2 hours. I just want my music
I had my motherboard replaced. Got the computer back and it removed my downloaded songs. Finally figured out how to get approval back after it requested that I upgrade. Now Itunes opens works fine until I try to update my ipod. Then a few moments after it starts the update it says 'Itunes had encountered an error and must close' click ok and the thing closes.
I have done the following:
Removed and reinstalled Itunes/Quicktime
updated Ipod
Turned off Norton / Asked it to accept itunes
Used Windows cleanup
Msconfig
went to ewido.net/en/ and deleted all the malware
Installed quick time stand alone
Restarted computer after each thing i did.
Any ideas on how to get this to work???

Hi all,
Thanks again for the help.
I moved the usb to the back of the computer but that still did not fix the problem. So I went to use Windows clean up but it did not list itunes. I also went to the add/remove program and asked it to delete itunes but it didn't do much but remove the option and Itunes shortcut was still there and it was still listed in program files. So I went to the actual folder on my c drive and removed it. Emptied waste basket then restarted my computer. I reinstalled Itunes from my original disk figuring I could go back to the later version. Well it still found and installed the latest version. This time It wouldn't open itunes so I reinstalled Quicktime by itself then opened it and then itunes. with both programs opened I hooked up my ipod and it updated!!! I thought I was going to have to give it up.
I'm so happy it is finally working again.
Thanks again for all the ideas.
theresa

Similar Messages

  • Exporting error: Lightroom has encountered an error and must close

    In LR 1.0 (Trial), every time I attempt to export my images, I get "Lightroom has encountered an error and must close." Details of the error point to first discburning.dll and then ntdll.dll as the culprits. I am only able to export using the "Export Presets."
    Prior to using LR 1.0 (trial), I used Beta 3, then 4.0, then 4.1. Prior to the first install of LR 1.0, I was warned by a friend to uninstall any older versions of LR. I did, the install was successful. After encountering this error, I uninstalled LR, followed by deleting the LightRoom Program Files folders, the backups, the databases, the settings, and registry entries. After reinstallation, the problem still exists.
    I've seen discussion (without definite resolution) of this issue in the beta forum, thanks to Google.
    Any ideas?

    So how do I disable nView. I've accessed the nView Desktop Manager from the Control Panel and discovered that the "nView Desktop Manager" only had the Enable button and that only 2 of the 11 tabs (Profiles was the only other active tab) were grayed out. I can only assume that nView is disabled and has been while I've been having this ptoblem. Just the same, I went so far as to uninstall the drivers altogether, reboot, launch LightRoom again. Upon trying to export, I get the same exact error. Please help. I really loved LR in Beta, expecially 4.1, but this problem really makes it difficult to work with.

  • ITunes as encountered an error and must close

    Everytime I try to install/unistall or open iTunes it says it has encountered and error and must close. The error message where you can send a report. Also when I try to unistall Quick time. It will not let me.

    hi TPee!
    Also when I try to unistall Quick time. It will not let me.
    it sounds like the initial problem is likely due to a broken quicktime. so if we can replace your QT, we should be able to get itunes launching again.
    with that strategy in mind, could you let us know what error message you're getting when you try to uninstall QT? include error message numbers if you're getting any.
    love, b

  • Windows Explorer has encountered an error and must close

    I have a Sattalite A505D-S6968 -64 bit AMD Turion X2 Ultra Dual-cor - 4 gig memory - Windows Vista Home Premium Svc Pk 1 -  Problem is Windows Explorer encounters a problem and must shut down.  Restarts and works but is very irritating.  Sometimes many times during a session, sometimes not at all for days.  Suggestions have been shell programs that are not from Microsoft.  I only have 5 shell programs that are not with Microsoft -- two from Trend (VBPropSheet, and TMD Shell Extension) One from Toshiba (SDFMMENU  Class) Synaptics Control Panel and AMD SimpleShlExt Class)   My question is about the Toshiba Disc Creator:  Is it possible that the send To menu could have some shells associated with Disc Creator and could be causing Windows Explorer to shut down?
    Disc Creator is the only other thing that I notice out of the ordinary that shows up on the right click menu.
    Running Trend antivirus and Webroot spy sweeper and they are not comming up with malware.  Can't rule that out tho...
    Any suggestions?
    Thanks
    Mike

    Satellite A505D-S6968 
    First thing to do, Mike, is look at Problem Reports and Solutions (wercon.exe) for clues.
    -Jerry

  • Sync "Unexpected Error and must close" ERROR

    Tried using desktop 4.6 and 4.3.
    New Dell PC with XP Pro
    whenever you try to sync data files or configure sync, I get an unexpected error and it says it must close the program.
    Any help would be appreciated
    Bigweil

    Hi and welcome to the forums!
    Please specify the following:
    Version of Outlook.
    Version of Desktop software currently installed.
    Model of phone and OS.
    Thanks
    Message Edited by Bifocals on 11-08-2008 10:43 PM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • ITunes has encountered an error and must close every time I try to open it.

    I happen to have an iPod Video 30GB and I was happily using iTunes for a few months after acquiring my iPod when suddenly, out of the blue, when I tried to open iTunes, it came up with an error which basically said that it had encountered an error and had to close. The problem is that the window doesn't even get to open.I have read through countless FAQ's on the website and none of them seem to be getting near the problem.I sent an error report and I then checked if the problem had been solved. It said 'No'.I am wondering if anyone else has this problem and if they know how to fix it.

    malware is any kind of MALicious softWARE.
    Popups, spyware, adware, virus, worm.....you get the idea.
    Maybe try ewido.
    I haven't been on these Apple discussion boards for a while, but several months ago, ewido was catching malware that other programs missed.
    Free at www.ewido.net/en/
    Good luck

  • Having trouble updating simply accounting on my MacBook.  I have upgraded to Parallels 7 and upgraded to simply accounting 2012.  Simply is now shutting down on setup saying it has encountered and error and must close.

    Any suggestions on how to get Simply accounting 2012 to run in Paralles 7.  On setup simply is encounters and error and shuts down.

    AngSteve... Unfortunately, you're not likely to get a solution here.  You're basically having trouble installing a Windows application in Windows.  It's not likely a Parallels issue, but there's no way to say for sure.  I would suggest you try getting support from Sage:
    http://www.simplyaccounting.com/supportTraining/Support

  • Fixed "itunes has encountered an error and must close"

    had this exact error and tried may things. I finnaly have it working. Here is what worked for me.
    1, Download a previous version of Quick Time and install it.
    2, Remove it with the add, remove programs feature in Control Pannel.Make sure that it is completley removed. (I found that I could not get rid of it without installing the older version.)
    3, remove Itunes.
    4, Now turn off the virus software and reinstal itunes and the quicktime that comes with it.
    It should now work.
    Good Luck

    malware is any kind of MALicious softWARE.
    Popups, spyware, adware, virus, worm.....you get the idea.
    Maybe try ewido.
    I haven't been on these Apple discussion boards for a while, but several months ago, ewido was catching malware that other programs missed.
    Free at www.ewido.net/en/
    Good luck

  • Encore Encounters an Unexpected Error and Must Close

    Its happened so many times that it should be an expected error by now...  I am running on Encore CS3.  I have read the other post similar to my problem, and I wasn't able to repair the problem.  I am working on a video project, everything is fine until I either click on check project or build.  If I click check project, it starts and finds Title Remote missing, then I get the "Adobe Encore has Encountered a Problem" screen.  It then closes Encore.  If I attempt a straight build on the project, it wont begin it will immediately bring the crash screen up.  I have never used this program to create a menu before.  All my files are on my internal hard drive.  I have run an updater and it found no updates available.  Any advice people could give would be greatly appreciated.  If needed I could post the entire message I get regarding the error.

    Though I wrote this ARTICLE for setting up the computer for an NLE session, I use those tips for doing any authoring also.
    Now, most issues stem first from one's system, next from the Assets and finally from the Project settings.
    Can you give us full details of your Assets, your Project and your navigational links? There is likely something in there, that will help others to help you.
    Good luck,
    Hunt

  • Adobe digital editions 4.0 has encountered an error and must close

    Every time I try to open the ADE I get this error.  I have uninstalled it and re-installed it and am still having the error

    [discussion moved to Adobe Digital Editions forum]

  • ITunes.exe has generated error and must close.

    I don't have administrative powers, so i can't reinstall it, and the administrator no longer lives in my house and wont give up the password. Is there a way to stop this, because I cant even open iTunes at all.

    hi TPee!
    Also when I try to unistall Quick time. It will not let me.
    it sounds like the initial problem is likely due to a broken quicktime. so if we can replace your QT, we should be able to get itunes launching again.
    with that strategy in mind, could you let us know what error message you're getting when you try to uninstall QT? include error message numbers if you're getting any.
    love, b

  • Robohelp has encountered an error and must close

    I've been working on this project for about a month and I just started receiving this message. Now I can't even save without generating this error. I'm sure there are some files it can't find. I made changes to the file structure when I first began (I took this over from a prior user) and I believe I've done some sort of damage. I change the order of the folders back to their original layout but that apparently did little good.
    A clue: I have two topics with the red X next to them that are duplicates (in name) of two current topics. When I try to delete an Xed out (old) version I get the " . . . has encountered an error . . " message. This wasn't always the case, however. When I first noticed them last week and was able to delete. They're back and causing trouble.

    Did you make the changes in Windows Explorer (bad) or Project Manager (good)?
    Try deleting the project's CPD file using Windows Explorer and then re-opening the project.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Error Message - Adobe has encountered an error and must close.

    I keep getting this message anytime I try to print a pdf file. I am running Windows XP and have downloaded Adobe 8.1.2. The strang thing is that on another user on this same computer, the Adobe works perfectly. What do I have to do to get it to work on my user name??????

    I have un-installed and re-installed Adobe Reader 8.1.2 a number of times and each time I try to open a document I am told by Microsoft that there is a problem and it needs to shut down. At that point the entire screen freezes and becomes unresponsive. At this point I am unable to read any pdf's I receive or try to print. It even told me to go to my Intnernet Explorer/Manage Add-ons and enable my add-ons, so I did and they were alread enabled?! Version 8.1.1 WAS working just fine!! SO VERY FRUSTRATING!!! Trying to print IRS documents and can't do it! ANYBODY HAVE ANY SUGGESTIONS??? Classic case of, FIX IT UNTIL ITS BROKE!! Thanks!! Sandy

  • Attn Denali - 'iTunes encountered a problem and must close down' when impor

    Denali - apologies for the incorrect name earlier i don't seem to be able to delete it!
    I have followed your contribution here with interest and indeed tried your fix but it didn't work for me. I'm asking for your help because the useless 'stards at Apple show zero interest in trying to fix my problem - just endless 'have a (insert here fabulous, awesome, nice etc) day' banal commentary that helps no0ne fro their support staff that are not tech people anyway..
    So any suggestions are welcome. I keep getting an error box pop up after trying to import a CD - it gets 3/4 tracks in and then says it has encountered an error and must close down. I can find no error codes though a previous attempt at trying to trace something pointed at Quicktime. I have the latest version and have uninstaled and reinstalled about 4 times and I continue to get this problem which makes itunes unuseable for me. Oddly when I first installed itunes it was working correctly and I managed to upload around 19 albums but for some unknown reason it is no longer playing ball.
    I have had this problem now for over 2 months and as I said noone is willing to help. BTW I run XP on a PC.
    Any help welcomed

    Apple continue to show Zero interest I see - what a surprise!!!
    Denali - you out there?
    Cheers

  • Quicktime encounters problem and must close. Sorry for inconvenience.

    I have downloaded Quicktime now 3 times and each time downloaded it again after first removing it from the control panel. Up to a few months ago I never had a problem and used it for many years as such. I think the problems started when the combination iTunes/Quicktime came on the market but I might be wrong. I have downloaded the combination, then Quicktime separately and iTunes separately but to no avail.
    I am an amateur in the field of problem soving so ask for your help. I have the icon sitting on the desktop but when I click on it I get immediately the message:
    "Quicktime encounters problem and must close. Sorry for inconvenience." What I don't think I had before is the fact that during installing I say the Icon appearing on my desktop and immediately my computer goes black and start
    a reboot. So I suppose my problem can be anything.
    I most likely messed something up.
    Your assistance is greatly appreciated.

    What I don't think I had before is the fact that during installing I say the Icon appearing on my desktop and immediately my computer goes black and start
    a reboot.
    That's a bit disconcerting. Are you getting a flash of a blue screen as well?
    We can make "hidden" blue screens stick around a little longer by using the following technique:
    1) Open your system control panel (Start->Control Panels->System).
    2) Select the "Advanced" tab.
    3) Click the "Startup and Recover" section's "Settings" button
    4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
    Make those settings changes, and try another install.
    If you do get a blue screen this time, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
    if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
    here's a reference on the sorts of things i'm asking about:
    Troubleshooting Windows Stop Messages

Maybe you are looking for