Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance. WHAT DO I DO NOW? Can I refresh somehow?
Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance. WHAT DO I DO NOW? Can I refresh somehow?
i the top right corner of the iTunes store click on your account, log in and go to billing info. Hope this helps
Similar Messages
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I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased an itunes gift card for my nephew. I received a confirmation that the credit card had been debited, however he never received a code to activate his gift. Where can I find out the code for my gift voucher?
If you purchased your gift using iTunes, you can resend it. Just follow these steps to resend an unredeemed gift to any address:
http://support.apple.com/kb/HT1541 -
HT3702 How to redeem a gift card for iTunes?
I have a gift card for $10 to make purchase on iTunes or App Store. I have the redeem code,
however, after I choose an app to purchase, it is asking for my credit card info. I do not see
where I ca enter the redeem code. Please help, thanks!Found answers, never mind.
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Why i can't redeem my gift card for itune
1. I got a gift card from TOUT, I live in Thailand but i realised the note on the back of the card that it's valid only on U.S. iTunes store.
I think that i should redeem my gift card and then i can purchase the items from U.S. store. Do i misunderstand something?
2. I tried to redeem from the application page because i can't open my iTune page. It's always pop up this to me "Cannot connect to iTunes store". I have tried in both of my iPad and iPhone but they only say in the same thing. Please suggest me.In order to redeem a giftcard you need to have an account in the country where the giftcard came from - so US giftcards are only valid with US based iTunes accounts. And in order to use a country's store you need to have a valid address in that country and be in that country when making a purchase.
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I should get a free gift card from Apple after a payment but didn't receive it
So I bought a product which gave me a free giftcard. I received an email which said the giftcard has been send, but I never received it...
I purchased a macbook pro early in august that supposedly gave me a $100 gift card that was supposed to be emailed to me.
after a couple of weeks, I checked the order status (having picked up the macbook pro at an apple store the day after the order was placed)......it told me the gift card was cancelled. I clicke the 'invoice' button and the invoice made no mention of the gift card at all. It basically vanished like a **** in the wind....no notice or anything.
I called apple, and very easily got a $100 credit for my purchase ... but it is stealing.....it is stealing no different than if I went to the apple store and took $100 worth of crap and can not be charged unless they can prove it through their inventory paperwork that everything was theirs, but then I can just give it back without being charged.
apple is no different than the thug on the street corner......if you're not careful, they will walk away with your money....don't ever be ashamed for going to walmart because its cheaper
macbook pro (8/2014)
macbook pro (10/2013)
macbook pro (5/2011)
macbook (4/2010)
mac mini (9/2009)
ipad 1st gen 64G (4/2009)
ipad 1st gen 64G (6/2009)
ipad 3rd gen 16G (10/2012)
ipad 3rd gen 16G (1/2013)
iphone 5s 32G (7/2014)
iphone 5s16G (5/2014)
iphone 5 16G (10/2012)
iphone 4s 16G (9/2012)
iphone 4s 16G (9/2012)
itouch 3rd gen 16G (12/2009)
itouch 3rd gen 16G (12/2009)
itouch 1st gen 8G (2/2008)
apple TV (10/2012)
airport express (12/2009)
iMac G4 (10/2002)
Power Mac 6100 (11/1995)
Mac 512K (12/1984)
........my first Android tablet (8/2014) -
Redeemed a gift card for iTunes to be able to get apps and it said call iTunes for support
Cant download free apps keep saying security code invalid and tried Redeemed gift card and says to contact iTunes for support
Highly unlikely that they told you to post to a user to user technical support forum.
iTunes Support -
I need help with redeeming a $15 App Store certificate. I tried to redeem earlier in the day and it was credited to my account. I could not figure out how to switch payment from my credit card to the gift card credit. Later on in the day I see the credit is completely gone and now the card is invalid. Nothing was purchased with the gift card so I want to know where the credit went. I also have$5 credited to my Apple ID from a past gift card that I can't access. What can I do. Is there a customer service number???
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT201209 Can I use an already redeemed iTunes gift card for iBooks?
M
In that case, you can. Just redeem the iTunes gift card in the App Store, Mac App Store, iTunes store or iBooks Store, and you will be able to use it to buy iBooks. See > http://support.apple.com/kb/ht1574
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Got a gift card of $15 for iTunes Store then put in the code and when my balance showed up it said $9.00? Where did my $6.00 go? I had no previous purchases waiting?
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple, we won't know where it went.
You didn't owe iTunes anything, and didn't have any pre-orders or auto-renewing subscriptions due ? You've also tried logging out and back into your account on your iPad to see if the balance then updates ? If you can't find where it went, and the balance doesn't update, then try contacting iTunes Support and see if they can help with where it wen : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My iTunes gift card was just bought, it has $15.00 on it and It wont use the money on it?? help please
Try contacting the store support staff at http://www.apple.com/emea/support/itunes/contact.html
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how do i get a code if it has been scrathced off ?? what do i do???
If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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H there,
I could not see my balance in my ipad.
I have redemeed a gift card in app store in my mac, but i could not purchase new app in my ipad. Actually whenever i start to buy new app, i was asked apple id for several time withut any progress!!!!!
should i redeem new gift card in itunes or app store in ipad directly?
Should i forget my balance and i have to redeem new gift card in my ipad again?
Please help me!
Thanks in advance,Hi..
Try resetting your iPad > Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Then try purchasing an app.
To see the balance, type this web address in the Safari menu bar: http://store.apple.com/us/account/home
When the page opens, click: Check the balance of a gift card
Keep in mind, the total purchase price may include any applicable taxes or fees > iTUNES STORE - TERMS AND CONDITIONS -
HT1689 Redeemed ITunes gift card and lost my existing balance
Redeemed ITunes gift card and lost my existing balance
I have same issue, and the app store wanted me to update my credit card, which i don't recall entering on the app store. This sounds fishy.
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i cand redeem my gift card i created and apple id but i try to log in it saids this id has not been used in itunes store i get and option to review my info it keep sayin it could not verify my adrs
same here; am trying restore now
other similar threads
https://discussions.apple.com/message/16065356#16065356
https://discussions.apple.com/thread/3300603
seems apple is goofing up here
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