Ive tried recovery mode but every time i try to restore my ipod touch it just goes back to conect to itunes and it wont connect because i dont know the password

ive tried re

A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to
         update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Similar Messages

  • Im getting error 14 every time i try to restore my ipod touch,any  fixs?

    im getting error 14 every time i try to restore my ipod touch? anyone know how to fix this?
    i have itunes 9 and this problem started when i bought the new itouch software. i have alreay tried deleting itunes then re-installing it.

    Well, the problem isn't the back up because I already have a backup saved that I can restore from, I honestly don't know how, but I do, and it has all my apps. The problem is restoring it. I keep getting the "There was a problem downloading the software for the iPod "King". A duplicate file name was specified. With my 3G iPod touch, I did not have it named as "King". I had it as another name. I don't know if that helps, but as I said before, Backup-wise I'm okay for now. Restore-wise I'm not.
    NOTE: Reinstalling iTunes doesn't help.

  • Im getting error 14 every time i try to restore my ipod touch?

    im getting error 14 every time i try to restore my ipod touch? anyone know how to fix this?
    i have itunes 9 and this problem started when i bought the new itouch software. i have alreay tried deleting itunes then re-installing it.

    Well, the problem isn't the back up because I already have a backup saved that I can restore from, I honestly don't know how, but I do, and it has all my apps. The problem is restoring it. I keep getting the "There was a problem downloading the software for the iPod "King". A duplicate file name was specified. With my 3G iPod touch, I did not have it named as "King". I had it as another name. I don't know if that helps, but as I said before, Backup-wise I'm okay for now. Restore-wise I'm not.
    NOTE: Reinstalling iTunes doesn't help.

  • Every time I try to restore my iPod touch 4G, I get an error message.

    I plug my iPod touch into my computer, open iTunes, go to Devices, go to my iPod touch "King" and click on Restore. It asks if I want to Back Up the iPod, I choose Don't Back Up because I already have a Back Up I want to restore it to. Then the usual, "Are you sure you want to restore the iPod "King" back to its factory settings? All of your media and other data will be erased." I click restore and it gives me a warning about how I haven't transferred my purchases, and they'll be lost. I wasn't worried about that so I skipped that. Then it gave me the iOS 6 Software update description, clicked Next. Then the License Agreement, wont through that. After I pressed agree, I got an error message saying: There was a problem downloading the software for the iPod "King". A duplicate file name was specified. I did have another iPod touch used with this iTunes (3G), same music, plus more on my 4G. I'm using iTunes 10.7, the latest one, and Windows 7. The restore works on my laptop, but it doesn't have the Back Up I want.
    What do you think the problem is?
    And how can I fix it?

    Well, the problem isn't the back up because I already have a backup saved that I can restore from, I honestly don't know how, but I do, and it has all my apps. The problem is restoring it. I keep getting the "There was a problem downloading the software for the iPod "King". A duplicate file name was specified. With my 3G iPod touch, I did not have it named as "King". I had it as another name. I don't know if that helps, but as I said before, Backup-wise I'm okay for now. Restore-wise I'm not.
    NOTE: Reinstalling iTunes doesn't help.

  • Question.In my computer music library, I "unchecked" all of the tunes that my daughter put in my library but which I DON'T want on my ipod; but, every time I try to "sync" my ipod it keeps on loading more and more of her music onto my ipod. What is wrong?

    Question.  In my computer music library, I "unchecked" all of the music that my daughter downloaded onto my computer because I did not want it on my ipod.  But, every time I try to "sync" my ipod with my computer now, it keeps downloading her music onto my i-pod, even though her tunes are NOT checked. What is wrong, and how can I get her tunes OFF my ipod? 

     The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect.  To add only the songs you want, highlight them and then "click and drag" them to your iPod.  This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well.  It will show you how many songs you've added and you can then click on your iPod to verify.  To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored.  Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight.  I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

  • Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can you help?error

    Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can anyone help please?

    I have the same problem but I still cannot get my itunes to work.
    I've downloaded the latest itunes, I've unsynched voice memos, music, apps, movies and everything else. I've restarted itunes and my computer but still I cannot synch my ipod touch, I still get the error 13019. Any other solutions?

  • Every time I try to sync my iPod Touch, iTunes freezes?

    Well, it's pretty self-explanatory. Every time I try to sync my iPod Touch (5th generation), iTunes freezes. It starts syncing for a few seconds, slows down, stops, then iTunes becomes unresponsive. If I don't force quit it, after a few minutes, iTunes is fine, but my device still hasn't synced. Any solutions/suggestions?

    See if this helps: https://discussions.apple.com/thread/4268912?start=0&tstart=0

  • HT4859 every time I try to restore my ipod it does not work...how come?

    every time I try to restore my ipod it does not work...how come?

    The only way to clear off the passcode is to restore the device.  You could always try the restore process on another computer that has iTunes just to get the iPod working again, then you could plug it back into your comptuer to sync all of his content back on the iPod.

  • TS3694 every time i try to restore my ipod it says "error"

    Every time I try to restore my Ipod it says "error"! heeeeelp!!

    What error are you getting? Check the codes out here.
    http://support.apple.com/kb/TS3694
    http://theiphonewiki.com/wiki/index.php?title=ITunes_Errors
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Every time I try to restore my ipod it downloads the software then it says its processing it, then it says it cant download it right now.  Is there any other way to unlock a locked ipod touch without the lockcode?

    My son can't remember his passcode for his iPod touch and for some reason every time I try to restore it, the software gets updated and it starts processing it then it says there was an error and to try again later.  Later, it still does and says the same thing.  Is there any other way to unlock it without the passcode?

    The only way to clear off the passcode is to restore the device.  You could always try the restore process on another computer that has iTunes just to get the iPod working again, then you could plug it back into your comptuer to sync all of his content back on the iPod.

  • I have put mi i phone 4 in recovery mode but every time i connect it i tunes to restore it it shows error i have tried by installing latest edition of i tunes still shows same error nor i am able to come out of recovery mode kindly help

    i am having i phone 4 some days back i have put it in recovery mode to upgrade its ios but every time i am connecting it to i tunes it is showing error in middle
    i tried to upgrading itunes latest version but same problem also now i am not able to come out of recovery mode i tried holding the switches together but all in vain
    kindly help

    Hi there TARIQ73,
    Troubleshooting steps will depend on the error messages you are seeing. I would recommend taking at the troubleshooting steps in the article below. 
    Resolve iOS update and restore errors
    -Griff W. 

  • HT201210 Hello, I am trying to update my mother in laws I phone 3 and have ran into an error 1015.  The phone has gone into recovery mode.  Every time I try and recover it, I get the noted message. Any ideas?

    Hello, Trying to update a iPhone 3G and phone keeps going into recovery mode.  Any help?

    That error usually means that the phone was hacked or jailbroken. Was it?

  • I rented yesterday one movie and today another movie but every time I try to play it I can't ...I got message that there is server problem even though I can watch the preview

    Yesterday I rented one movie and when I tried to watch it I got a MSG that an error occurred loading this content??
    The same thing appearing on my screen today also??
    Can anyone help me plz??

    See
    * [[Firefox is already running but is not responding]]
    Try closing any running instances of ''firefox.exe'' (and plugincontainer.exe) using something such as Task Manager. That should allow you to then restart Firefox.
    As for iLivid. Possibly it also has associated apps or extensions with names not including the word iLivid. Looking at their own FAQs there are instructions to remove iLivid using the Windows Control panel, and mention of other bundled software that you may wish to remove. It seems it is more of a nuisacne rahter than out and out malware.
    * see http://www.ilivid.com/faq.htm (page scrolls for more info) but includes:
    How do I uninstall the software?
    The software can be removed in a simple was like any other software:
    Go to the Windows Start menu and then to Control Panel > Add/Remove ("Programs & Features" in Vista & Windows 7) and click "Remove" next to the software name (e.g iLivid Download manager / Windows iLivid Toolbar ).
    During the installation bundle software are offered, each can easily be removed following those instructions: Uninstall Yontoo Addon , Uninstall Search Toolbar (powered by Bing) or Uninstall Babylon.

  • TS4062 stuck on step 4 of 7 every time i try to sync my ipod touch to itunes. then the program seems to freeze? im stuck

    cant sync my ipod touch to itunes for the life of me! everytime it gets to step 4 of 7 finding purchased items it just freezes then itunes seems to crash.
    i must have tried five times now
    any help greatly appreciated

    Can you check the health of your iPod Hardisk, by doing the iPod Disk Diagnostics as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
    Have a nice day!

  • HT201210 Every time i try to restore my iPod it says "The iPod "iPod" could not be restored. An Unknown Error occurred (28) why is this happening??

    I Put my iPod in my locker before lucnh and it was off, i went to go and turn it back on for math class and it wouldn't...... i plugged it into my computer and it says iPod is in recovery mode...... and it sujested that i update, and restore so i though okay.... it did the update but everything the restored comes it starts and stops and says "The iPod could not be restored. an unknown error occured (28). why does this keep happening?? please tell me i don't know what to do.......

    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
    http://support.apple.com/kb/TS3694#error28

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