IX4-300D - Drive Status "ToolTip" Not Working

Hello,
According to the manual, when I hover my mouse over a drive in the image in Drive Management, the ToolTip should display the drive model, size, and status, including if the drive is failing.  However, mine does not display a ToolTip?  Is something wrong?
Everything else seems to be working...
Thanks,
Mike
Solved!
Go to Solution.

Hi maclark7029,
Did the drives come with the device or did you install your own drives? It may not recognize the drives.
What is the firmware version of your ix4-300d? It could be something with the firmware version.
The box might not pop up right away or the first time you hover the mouse over a drive. You might have to hover longer or move the mouse away and hover over the drives again.
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    Maybe this will help out:? Under Control Panel ---> Sounds and Audio Devices --> Hardware I have the following list. CD-RW SOHR-5239SDVD_RW ND-3550AMPU-40 Compatible MIDI DeviceUnsupported Standard Game Port - Location: on PCI BusCreative SB Audigy 2 ZS (WDM) - Location PCI Slot 2 (PCI bus 5, Device 7, Funtion 0)Creative Game Port - Location: PCI Slot 2 (PCI bus 5, device 7, function )Audio CodecsLegacy Audio DriversLegacy Video Capture DevicesVideo Codecs?All of them are listed as "Working Properly". The MPU-40, the unsupported game port, creative SB Audigy 2 ZS, Audio codecs, legacy Audio Drivers, and the Creative Game port were all uninstalled prior to my latest re-installation. When the windows install wizard popped up, I cancelled, so everything on that list was installed using the latest creative ZS Platinum driver for x64.

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    Thanks Grant,
    The battery is a start and something inexpensive to replace.
    I did do a PRAM reset (command + option + P + R) and was able to hear the chime 4 times. I tried resetting it a number of times over the past week, as well as yesterday with no success in reviving the USB ports.  But isn't it weird that my USB powered speakers work by plugging them in any USB port (with the mini jack pugged in the back or front earphone plug)?
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    - Then going pair by pair again, I no longer saw the LED light
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    - Left computer overnight running Hardware test (said it took almost 3 hours, with no errors)
    - Now all 16 GB are recognized!
    Thanks again for the tips

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