Java won't enable in firefox web browser

I have tried everything possible I could find the fix this issue. I am trying to use the "live chat" feature on the website "car-part.com" in order to chat with auto recycling companies online, but it constantly says that java is not enabled in the web browser. I have gone through the settings and plugins with no luck. I even tried downloading java again from java.com and at the end of the download it states that "java content is disabled in web browsers". What is going on here?

Java and JavaScript are different languages.
To avoid confusion, see:
*http://kb.mozillazine.org/JavaScript_is_not_Java
There has been a change in the Java security settings, see:
*https://support.mozilla.org/kb/how-allow-java-trusted-sites
*"What should I do when I see a security prompt from Java?": http://www.java.com/en/download/help/appsecuritydialogs.xml
If you visit a website regularly then a possible workaround is to add the URL to the Java Exceptions Site List, see:
*"Why are Java applications blocked by your security settings?": http://www.java.com/en/download/help/java_blocked.xml
*"How can I configure the Exception Site List?": http://www.java.com/en/download/faq/exception_sitelist.xml

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Java won't enable in firefox web browser

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