Job status of Business Rules not reflecting correctly in Hyperion Planning

Hi,
In our Planning Web Application version 11.1.2.1 (Classic application), we have issue with the Business Rules not changing the job status from Processing to Complete.
Essentially giving an indication to users that the job is taking longer than expected.
Having noticed that behavior, when we cross check with Admin credentials (Application Logs ) HBR Launch.log. The End Time of the job is updated promptly.
We have couple of SRs Open with Oracle but they concluded it’s a bug and need to upgrade to 11.1.2.2. But currently we do not have any plans to upgrade to the latest version.
In order to force the Status change to mark it as Complete at the SQL Server backend.
We have to update the status table HYP_JOB_STATUS manually via database update.
But this is laborious process.
Did anyone encounter such issue? Please suggest a feasible option here ?
Thanks,
Venkat
Edited by: 947686 on Dec 18, 2012 6:21 AM

Hello Shiva,
We do not have any issue with calc rules; we are facing this issue with Business rules.
We have looked into the logs in both Applcation logs and Essbase logs nothing found strange except couple of .xcp files were generated in Essbase server. We have sent those .xcp files to Oracle for investigation. We have also noticed that Web Logic server was not hand shaking properly with Hyperion Server. Oracle responded with few application settings which we are already sycn with recommended settings.
We had the same issue in 8 months back and the same repeated now.
Thanks,
Venkat

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