Junk mail stays in inbox

Hi I have several email accounts and for some reason junk isnt in junk mail folder its in inbox where I dont want to see it.

the same in may case.
I "solved" the problem with adding a rule:
Message is marked as Junk - move to Junk at #Junk-mailbox-of-main-account#
The Rules interface in the the Mail.app Preferences, and it allows to select "Message is Junk mail "(= mail message is marked as Junk).
Maybe, the problem happens when one has more than one Email account?

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Junk Mail staying in Inbox

I have an IMAP account, and the junk filtering has been working fine, but today I have some 90 junk mails in my inbox which, althogh marked as junk, have not been transferred to the junk box, and which I can't transfer or delete manually either.
Oddly, new mails arriving seem to be behaving normally, and new junk is being put in the junk folder.
Anyone got any clues as to how to get rid of these sticky mails?
I have tried various suggestions from this forum, including resetting junk mail, disabling / enabling the junk function.

This isn’t really a junk filter issue, but rather that Mail sometimes has trouble moving messages to another mailbox (I guess because they’re malformed, but don’t really know, as I’ve never experienced that myself). That’s why you cannot delete them by normal means either (i.e. because they cannot be moved to the Trash).
If this is an IMAP account, I suggest quitting Mail and trying to remove the messages from the server by other means. Does this account allow web access? You may need to rebuild the mailbox afterwards, i.e. select it in Mail and do Mailbox > Rebuild.
You may also be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time), but I’d try removing them from the server by other means first.

Junk mail stays in Inbox, in spite of Preference setting

Junk mail is flagged, but remains in Inbox. I set Preference to put junk mail into the Junk mailbox.
I tried un-setting and resetting the Preference.
I tried rebuilding the Inbox.
I tried Perform custom actions to send junk mail to Junk mailbox.
This happened only after I upgraded to Yosemite. It always functioned properly until now.

the same in may case.
I "solved" the problem with adding a rule:
Message is marked as Junk - move to Junk at #Junk-mailbox-of-main-account#
The Rules interface in the the Mail.app Preferences, and it allows to select "Message is Junk mail "(= mail message is marked as Junk).
Maybe, the problem happens when one has more than one Email account?

Can't move some junk mail to Yahoo inbox in Mail

I have two email boxes, iCloud and Yahoo (att.net) After upgrade to Mountain Lion I cannot move mis-identified Junk Mail into Yahoo inbox

As I said, if the discussion applies to both Mail 1.x and Mail 2.x, which I believe will be the case here, it doesn’t really matter.
Report the names of the files and folders present at the first level of the ~/Library/Mail/POP-username@mailserver/ account folder in the Finder.
In order to post the exact file names and avoid typing mistakes, proceed as follows. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. With that folder open, if you’re looking at it in View > as List mode, first collapse any expanded folders so that the Finder only shows the files and folders at the first level. Now, do Edit > Select All (⌘A), then Edit > Copy (⌘C), and paste it in your reply to this post.
You’ll probably see a Junk folder without the .mbox suffix there. If that’s the case, quit Mail and rename the folder to Junk.mbox. That should fix the problem.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Junk Mail Appears in Inbox

I am using AOL accounts for my e-mail. The junk filters work fine on my iMac, but not on the iPhone. I was out of town for two days and my inbox said I had 42 e-mails. In looking at them (without opening any of them) I saw most were Junk. When I booted up my iMac and opened Mail, it automatically put 31 of the 42 messages into Junk, and that was immediately reflected on my iPhone, as well. Is there any way that the iPhone can put them into Junk as they are received, rather than waiting for me to access them on my iMac first? When I am gone for more than a few days, these things really build up.

I was hoping that the final release of 3.0 would have a Junk filter and rules syncable with OSX's Mail app, but Apple didn't see fit to give us that.
Still no SPAM filter Apple? Really?

Mail Version 2.1.1 (752.3) Junk Mail Buttons Don't Work

I have ... Reset junk mail.
The problem occurs before and after junk mail is reset and junk mail learning mode is active for any number of days.
When I get junk mail in my inbox and click on it once and then use either the "Not Junk" icon in Toolbar or "Not Junk" button in message header, Mail treats the message as not junk. When another e-mail arrives from same sender, it's again marked as junk. I've noticed that some messages revert to the "junk" colour even after they are marked as not junk.
I've repaired permissions and restarted the iMac and restarted Mail app.
Wonder if I have the latest version of Mail? Please help. Thanks
iMac 2.16 GHz Intel Core 2 Duo, 2GB SDRAM Mac OS X (10.4.9) Have dual boot with XP Pro on "other side"

Have you made any changes to the junk filter in Preferences > Junk Mail > Advanced? Try this:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the junk filter rule.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t change anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).
You can use the Colors palette (Format > Show Colors) to manually change the background highlight of messages in the message list. Although the Colors palette cannot be used to set the foreground color, it can be used to remove it. In particular, choosing either black or white removes both the background highlight and the foreground color of the messages currently selected in the message list.

Why doesn't mail put my junk mail in my junk mailbox

Since I started using 10.9.2, the Mail program has misbehaved much less and I have been able to return to using it from Gmail. However, it puts all my junk mail (which it SAYS is junk mail) in my Inbox instead of the junk mailbox - even though I have instructed it in Preferences to move it to the Junk mailbox. Why? What can I do to correct this?

Can't anyone come up with an answer to this question? I'd be very grateful for any ideas.

Junk mail filter in yosemite doesn't work. i can't find the 'mark as junk' selection or 'remove from previous recipients' which would help to filter out spam.

junk mail filter in yosemite doesn't work. from the flags, i can't find the 'mark as junk' selection. Formerly clicking on the email address in question would allow one to 'remove from previous recipients' which would help to filter out spam. I've adjusted all the settings under mail preferences, but that is not helping.

Hello Diane162,
Welcome to the Apple Support Communities!
I understand that you would like to be able to filter some of the junk mail that you are receiving in Mail. The attached article has a lot of great information on junk mail filtering, including how to mark as junk and adjust the junk filter.
Mail (Yosemite): Reduce junk mail in your inbox
Cheers,
Joe

Junk mail shuts down

I have a piece of junk mail in my Inbox that I can't delete. When I try, Mail shuts down. How do I get rid of it? Should I worry that it's dangerous? I haven't noticed any other problems.

I highlighted the email above the offending item, and then selected both items. I was then able to delete.

Is Mail really "Learning" my junk mail?

I've read various forum threads about training Mail. I might not be doing it right, but I mark spam messages as Junk, and they go to the junk box. It seems I get repeats though, from the same sender, or same subject. Which tells me, it's not doing anything, or, i don't have it set up right. I get a ton of spam though, and it drives me nuts. I switched to Thunderbird on a PC for a couple months, and surprisingly, didn't get but one a day. I finally received my new Macintosh, and really want to use Mail, but all of these spams just drive me crazy.
Here's what I've done so far:
- We use Postini on our server. All levels are set as high as can go.
- I started creating "rules" for every single spam that came in, but I couldn't keep up. I must have 50 of them created, and I still get 30-50 spams a day.
- Now, I mark them all as "Junk" but it still doesn't deter any of these spams. Fortunately, some of the spam emails do go directly into Junk mail, but not as many as I wish did.
I see there are paid add-ons you can use for Mail. I find it hard to believe that there isn't a way using Mail, to at least cut down on all of these spams. If Thunderbird can do it for free, I'd bet there's a way to do it in Mac Mail.. I'm probably just not doing something right. Any ideas would help. Thanks!

Hi grannysmith.nc,
I apologize, I'm a bit unclear on exactly what you are seeing with regard to junk mail in Mail under Yosemite. I'm unclear if it is not marking junk mail at all, or if it is marking it but simply not moving it to the Junk mail folder. If it is the latter (not moving), it may be as simple as changing the settings as outlined in the following article under Change the junk mail filter:
Mail (Yosemite): Reduce junk mail in your inbox
If Mail isn't recognizing junk mail at all, you might find these articles more useful:
Mail (Yosemite): If junk mail filters aren’t working correctly
Mail (Yosemite): Junk Mail Advanced settings
Regards,
- Brenden

Junk mail in mail

How do I access my Hotmail Junk Mail from the Mail in my mac Mini?

Hi-
If you open the Preferences under Mail > Preferences in the menu and go to the Junk Mail tab, do you have it marked to "Move to the Junk mailbox (Automatic)" when junk mail arrives? You don't have to do the "training" option, which leaves the junk mail in your inbox. Just make sure if you set it on automatic that you mark mail as "junk" or "not junk" if it goes to the wrong box and the training will still take place.
Hope this helps.

MacBook Pro very slow and junk mail after using wifi in Italy

After using different wifis in airports and hotels in Italy I am getting lots of junk mail in my inbox. Also my internet is extremely slow. I got a new router hoping that was the problem, and ATT checked our line to see if that was the problem. I 'm afraid I picked up some sort of virus. Is there an easy solution?

After using different wifis in airports and hotels in Italy I am getting lots of junk mail in my inbox. Also my internet is extremely slow. I got a new router hoping that was the problem, and ATT checked our line to see if that was the problem. I 'm afraid I picked up some sort of virus. Is there an easy solution?

Question about training junk mail

In Mail I've set the Junk preference as 'Move it to the Junk Mailbox', but it's missing quite a few junk mails & delivering them to my Inbox.
So I thought I'd set it to 'Leave it on my Inbox... (Training)' & mark them manually for a while.
I'm thinking that if I train Mail to recognise all the junk mail for a while I'll be able to switch it back to 'Move it to the Junk Mailbox' & should catch the junk mail that it previously missed.
Am I right in thinking this?
If so then how long (roughly) should I train junk mail for? If not any suggestions on what might be the best thing to do?
(Would leaving the setting at 'Move it to the Junk Mailbox' but clicking the Rest button in preferences help?)

What Dan said. The junk filter never stops learning, and learns the same regardless of the mode of operation. What trains the filter is manually marking messages as either junk or not junk when Mail fails to correctly identify them.
The only difference between Training and Automatic modes is whether junk mail is automatically moved to a separate Junk mailbox or not. Keeping junk mail in the Inbox is called Training mode simply because nobody in his/her right mind would want to keep doing that after having trained the filter for some time. The filter could be set Automatic mode right away without that having any adverse impact on its training.

How to stop junk mail?

How do i stop junk mail from my inbox? I just started pouring in yesterday.

Lion Mail: Junk Mail preferences
http://support.apple.com/kb/PH4788
Lion Mail: Junk Mail Advanced settings
http://support.apple.com/kb/PH4789
Lion Mail: Change the junk mail filter
http://support.apple.com/kb/PH4868
Lion Mail: If junk mail filters aren’t working
http://support.apple.com/kb/PH4907

Junk Mail in Inbox

Starting on December 26, 2012 I began getting 8-10 spam emails within a one hour period. I have a @me.com account. The spam mail I received was not marked as Junk and showed up in my inbox. After researching, I found that you could "train" the mail to what was junk so I began marking all the spam emails and leaving them in my inbox. It is now Jan 4 and I am still receiving 6-8 spam emails EVERYDAY with none marked as junk and nothing in my junk folder. There has been no change with the way @me.com is treating my spam. I did try to change the Preferences to "Move it to the Junk Mailbox" but it stayed in my inbox anyway so I changed it back after reading about the training process.
I have had Macs for a long time but as far as technical stuff I am a newbie and don't know a ton of the intricate stuff like permissions or whatever so please be gentle with your replies and instructions! Thank you for any ideas!
Here are my current Preferences in Mail:

Hi Tom & David
Sorry to confuse you guys. What I'm saying is that my INBOX shows all mail, every thing, Junk and all.
But I also have a mailbox called JUNK which the mail get filtered too.
So if I go into JUNK I will see only the JUNK filtered emails. And if I go into INBOX I see every email.
What I would like it to do is have my JUNK mail only appear in the JUNK MAILBOX.
I have other MAILBOXES as I'm trying to create an organised work space, so email that I get from REDROCK should go to the REDROCK mailbox, which it does.... but it also shows up in the INBOX.
I'm trying to cross over from Entourage because it's FIND function is useless but I'm finding Apple's MAIL frustrating as I doen't want to see all my mail in the INBOX.
I'd like to only see MAIL that has not been filtered in the INBOX, not every email that I've received.
I've check the settings and have not got JUNK on TRAINING, its set to MOVE TO JUNK MAILBOX AUTOMATICALY.
I'm hoping MAIL can be better than Entourage but it appears its filtering isn't up to scratch.
I hope this makes sense now.
Thanks for your help.
Kind regards
Rory

Junk mail stays in inbox

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