Just back from:iMac G5 Repair Extension Program. No start/black screen.

O.K. Now what's wrong? I just got the IMac G5 back today. Plugged it in with the key board and mouse attached only. It will not start up completely. The light comes on, the screen is black, then the fans speed up. Pram reset, safe mode do not work. Tried several times.
Any help appreciated,
Greg
Imac G5 1.8 Mac OS X (10.3.9)

That is so surprising! And wow, my heart goes out to you. That really *****! BUT, there may be a very good reason or at least one that Apple didnt catch intially. Yea, I would most certainly call AppleCare now, if you havent already.
Let us know what happened if you think of it. I'd be interested to see what happened. Maybe this might be time to ask for a replacement. I know for me and my first generation iMac G5 it was a long, long frustrating relationship. I swear I dont think any of the early ones are safe. It just seems like such a troubled, flawed model. I am glad now that they fixed the issues. My 2.1 iSight iMac G5 has worked flawlessly for the 5 months I have had it. ( Knock wood.)

Similar Messages

IMac G5 Repair Extension Program

Parents have a first-gen iMac G5 that just died outside of the arbitrary 3 year window (serial number included in repair extension program). Local certified Apple Repair Center refused to even look at the machine and were clueless about the Repair Extension Program. Machine exhibited signs of strangeness months before the 3 year mark but parents didn't report it because it was still usable, didn't have Apple Care and they were never informed of the repair program. Not to mention the machine was back-ordered so the date on the receipt is months before they actually received one.
My question is, has anyone heard any status on the support of machines outside the 3 year window ("Apple will re-evaluate based on repair numbers, etc....")? Anyone had any luck getting machines of that era repaired?
Seems funny to me that registered customers are not informed of recalls.

It's only called a "warranty extension" for legal reasons (i.e. to avoid lawsuits, not admitting manufacturing flaws, etc).
Already called Customer Relations twice and was told we were SOL (my words). The first time my parents called the rep tried to tell them they were going to be charged even for questions about the problem because they did not have Apple Care; when they were transfered to a tech he faked trying to fix the problem (machine not completely dead at that point) by telling them to run the permissions repair utility even though they spoke about the extension program by name -- said nothing of replacement parts, etc.

IMac G5 (2004) logic board and the repair extension program

Hi,
I know that there are tons of topics about logic board/power supply troubles witht the first generation G5s, and I'm sorry to start yet another new thread, but I still have some questions about this issue.
I have a first generation iMac G5. Long story short...when I first got it the computer would shut itself off sometimes after I had put it to sleep. When I would try to restart nothing would happen, but usually letting it sit unplugged a while would solve the problem (occasionally when I'd restart a different start up noise would sound and the white light would flash quickly). It happened so randomly, that I just lived with it, blaming the problem on my dorm network, or a power failure. A few days ago I tried to start the computer up and nothing happened (just a VERY faint sound like a clicking or ticking or intermitant humming...definatly electrical sounding). I unplugged it overnight, but the next day still nothing. I decided to go through the troubleshooting steps Apple lists online. The internal power button could not start it up and the second LED does not flash, which according to Apple means the logic board needs replacing. Luckily my serial # is covered by the Repair Extension Program, and I'm bringing my computer in tomorrow morning to be fixed (just in time for back to school).
I have become concerned, while browsing the discussion topics, that this fix may not be permenant. I've read a few posts that claim that they are on their third Logic Boards, and this kind of scares me. My parents bought me the computer (our family's first ever Mac) and did not purchase the AppleCare extended warranty (they had heard how reliable Macs were...hmmm.) I didn't even know that I could purchase AppleCare after-the-fact until it was several months after my 1yr warranty expired. I do appreciate the fact that Apple recognized what seems to be a common problem with this generation of iMacs, but I wonder why they did not contact the owners of these machines to let them know that the problem and repair extension even existed.
So I guess my real question is...Does anyone know if, after this repair Apple will replace the logic board if it dies again? Is there a limit to the number of qualified repairs you can get through this Repair Extension program? Also is there any other Extended warranty type thing I can purchase after my 1yr. warranty is up.
Sorry the post is so long...I'm just scared about the fate of my beloved Mac.
iMac G5 (2004) Mac OS X (10.3.9)

Oh man, am I actually relieved reading this thread. Just took my baby (iMac G5 first generation) in for repairs today, not knowing what was wrong with it. Luckily my serial numbers are in the range, so I'm crossing my fingers that they're going to cover this.
Brief synopsis of what happened, in case it differs from anyone else's
About a month ago, my iMac started to not wake up from sleep mode. Instead of waking up, it would just shut itself off. This continued for about 2 months, with me thinking nothing of it. Then, instead of shutting itself off, the computer would restart when I attempted to put it to sleep.
Then, last night, I was surfing the net and all of a sudden the power just failed. No noise, no "grey screen", we're talking like a millisecond later the screen was black. I treid unplugging the machine and then plugging it back in while simultaneously holding the power button to reset the PSU and still nothing. At that point it was about 1:30 in the morning, so I just went to bed not wanting to deal with it until the next day. By the time I woke up, there was a distinct smell of electrical components burning (in grade 8 shop class we used to hook up resistors to the voltage generator and crank the juice up until they fried when teach wasn't around, so I distinctly remembered the acrid stench :P)
I opened the back up and did the LED check, and #2 wouldn't even blink. So I took it in and they said they'd have to get back to me and that's where I stand now.
The thing that concerns me is that if some of the components fried that there may be possible damage to the motherboard etc. Luckily I'm not too worried about the hard drive because it did still boot up and all. People that have experience with this, what usually happens with files on your HD after a logic board replacement? Are they usually fine?
The other thing that concerns me is that apple has made no effort to contact me, and it will be 2 years after the purchasing date come November 1, 2006. I'm lucky that I caught this now before it was too late.

Apple adds rev B G5 iMacs to the repair extension program

Great news.
Apple has recognised the power supply issue affecting our rev B iMacs and has extended the repair extension program accordingly. The program is limited to certain production models, so check the details (EMC 2056).
Here is the relevant support page iMac power supply repair extension
Thank you to everyone who contributed to my initial thread: everyone was always on topic, used temperate language, gave clear descriptions of attempted diagnoses and solutions, and showed tons of solidarity.
Note that those of you who had to pay for a replacement power supply are also eligible for reimbursement (providing you qualify as above).

Hi Miriam
Thanks! I think it was a collective effort - everyone who contributed played a big part by being so focused and professional - there was no ranting or flaming, no OT digression or thread-jacking. Moreover, some people took the initiative by contacting Apple Support in their various countries, quoting the thread, and making sure that gradually the message got through.
And, as you say, Apple has taken notice, and has now acted and done the right thing by its customers. I'm particularly impressed that Apple is offering to reimburse people who had the power unit replaced at their own cost: that's pretty decent behaviour in anyone's book.
So, I'd say it was a great team performance!

EMac Repair Extension Program FAILURE

So, here's the deal.
In August 2004, we bought a new eMac from Small Dog. We declined to purchase the AppleCare because we hadn't had any previous problems with my iPod, so we figured Apple was just a brand we could trust - didn't need to buy any extended warranty or anything.
Used it for a while, worked great with very minimal problems. Then, in May 2006, it suddenly broke down - wouldn't start. No nothing.
I consulted with friends, they said it was probably a broken power supply. We took it in to the genius bar, and said it was "very probably" the broken power supply, and that a replacement would run us more than $500.
Well, being the huge Apple fan I am, I convinced my mom to go buy a refurbished Intel iMac for ~$1200. She was extremely unwilling to do this, as she had just spent only a year and a half with her eMac before it broke and she was given nothing as a result of this. She wanted to finance it, however, she decided to just pay via credit card, because the bank Apple works with to finance computer purchases asked my mom personal questions that have absolutely nothing to do with her credit or financial situation. She left the site after one particularly shocking question, which I'm not going to reveal here.
The iMac worked great (and still is). Then, in June 2006, we find Apple's site about the eMac Repair Extension Program. We see that an affected serial number range is G8412-G9520. We look on our box, and, lo and behold, our serial number begins with G8489. We were very excited - free eMac repair! My mom was angry that we had bought the iMac (waste of $1200 to her now) but I convinced her not to return it.
We take it in to the Genius Bar, and they do a quick examination, and say, yes, it is "very probably" the same component failure. They seem very hesitatnt to do the fix though for some reason. They scout all around the box for reasons why they shouldn't go ahead with it. Finally they look at our serial number again, and conclude that we had read it wrong, the number was really G8409. I can see what they're talking about, the printing is really fuzzy, making 8's look like 0's.
Now we're really angry. They have identified it as the same component failure, but now they're refusing to fix it, even though we're 00003 out of range. (Sorry, don't know how to say that right. My main point is, we're extremely close to the "affected" range of serial numbers.)
So my mom is freaking out at Apple now (I don't blame her). After being on the phone with Apple support for more than an hour (some of whom had very bad English) she finally gets the manager to an offer. Apple agrees to pull our old hard drive out, take the data off, transfer it to the new computer, and then we're done. My mom agrees to it - two computers in the house would be nice, but we can do with the old data on the new computer.
Anyways, we lug the 48-pound computer into the Genius Bar for the third time, and take in the iMac as well, leaving us without a computer for two days. I wrote down a list for them: we needed Kathy's documents and Jake's movies. We didn't need Jake's music. We did want the AppleWorks application. Basically, we said "get everything unless I say not to get it, and this stuff is priority."
We get the iMac home. I asked for them to put all the new stuff in a new folder on my desktop. There is nothing like that. We search all everyone's documents, all our home folders, everything. We spotlight search the names of files on the eMac. The only thing whatsoever was three videos from my Lost collection. I know I had more than ten purchased Lost episodes on the eMac. Now I have three. How does that even happen?
So, we were thinking about just screwing it, paying the $500 to repair it, and just be done. We figured we had this computer sitting around with all our data, Apple certainly wasn't going to take it off for us, and the only way was just to pay to have it fixed.
Over the summer, I learned that my school was going to be providing me with a Dell Inspiron 1300 laptop. Crappy, but usable. Then, just today, I learned I wasn't going to be getting the admin password to it. Basically, it's useless to me outside of school. Now we really want to get the eMac fixed again.
Extend the program - it's the same component failure, and we're only 00003 off! And I've read around - mine isn't the only similar problem - I know of at least three other cases where it has been identified as the same component failure, and people are very narrowly out of range.
So, here's the deal. I'm going to be frank about this. I want to expose my problem to people, to the media, to the forums, to the blogosphere, to wherever. Hopefully some people get beind me here and help me to get my eMac fixed finally!
Please help!

Call the Apple tech support number - (800) 767-2775 - and ask to speak to Customer Relations. When you get a CR representative on the phone, calmly and politely explain the situation and ask if they can do anything for you. If they can't, then you're stuck; the CR reps will have only limited powers to make exceptions, so if your serial number isn't in the covered range, they may not be able to help you. If CR can't help, then you'll have to pay for the repair. You may want to look for another Apple service center in your area and see if they'll do the repair for less.
Another option is to look online for a power supply and do the repair yourself, but unless you're experienced in working with computer, particularly around the high voltages involved in CRT tubes, don't attempt it. Your final option would be to look for a used eMac (eBay has several, at close to the price you were quoted for the repair), have the drive pulled back out of your broken eMac, and put it in a Firewire case to get the data off of it.
BTW, the people in the Apple Store basically have no power to make exceptions at all and can get fired if they try, so that probably explains whey they checked the serial number so carefully. I'm a bit surprised they would even go to the extent of pulling the drive out of the eMac and attempting a transfer. That's not to say that once they said they'd do it, they shouldn't have done it correctly, so you do have a valid complaint there. But they were most definitely going beyond what they'd normally be willing to do.
Good luck.
BTW, be careful about posting policy rants on the Discussions. They're basically against the terms of use and can get your posts removed, so avoid getting overly heated or posting multiple times. Let this post be the only one; there's nothing anyone here can do for you anyway. Regards.

EMac Repair Extension Program

My boss just brought me his sons eMac, it kept freezing up, I ran it part of the day with no issue. I decided to upgrade it to 10.4 while it was at the office. No matter what I did, it failed during the install of 10.4, I asked him to bring in the 10.3 disks and at least it allowed me to reinstall the os, but within minutes this time, it started acting like he was saying, locking up. I searched and found out about the eMac Repair Extension Program, and then verified his serial numbers are within the range. I looked at the cap's from the ram port, and 1 is exploded to a point.
My question is, apple is still fixing this right? Seeing as it was a major recall on a design flaw? Anyone know? Regardless, I sent him and his Mac to the apple store, with a print out copy of the eMac Repair Extension Program and serial number lookup/guide.
Curious if anyone that is specifically within this range has had the repair not handled by Apple?
Thanks

This being a user to user forum, no one here is privy as to why Apple may not handle this. Lightning damage for instance might be difficult to ask Apple to handle, as that's typically covered by insurance and not warranties. I would not hesitate to call Apple and explain your situation. The longer you hesitate, the less likely they'd be willing to grant an exception as every day you wait is a day longer. Call them. Don't concern yourself about whether others have not been granted the extension.

MacBook Pro Exchange and Repair Extension Programs

Hi:
I have a MacBook Pro Early 2008, and I think my laptop problem is the Nvidia Card. My laptop doesn't start. I can't hear the chime at startup, but I can hear the DVD and the HD spinning, and the fans working. I phoned the nearest Apple mervice and they said me that it is imperative that my computer is running so they can perform the test that determines whether the problem of my computer is covered by the Exchange and Repair Extension Programs "or distorted video no video issues". I have told them that's impossible, because the logic board defect causes a impossibility to boot the laptop.
Can anyone tell me if it's true that the Apple Service says to me? How they intend I start my laptop?
Thanks in advance.
(Sorry for my english)

Thanks a lot for your reply.
But...
Why are you so sure that the Nvidia failure does not prevent the computer start-up. The laptop has worked flawlessly so far.
In some forums I read that the cause of the boot failure is just the defective nvidia board. First I had some screen flickering problems, and the latest problems are screen blackouts, this seems that the boot failure is the last symptom of a defective board.
In any case, I find it's a kind of surreal nightmare that Apple launch a replacement program, and deny coverage for units that have been rendered useless because the problem that justifies the replacement program. Doesn't have Apple the serial numbers of the units that can be affected by a problem that Nvidia recognize?
Anyway, thanks again

Display Repair Extension Program

Hi,
I've got a quite new 15inch PB. (1,67GHz from February '05)
My problem is that on my screen are now apearing those white spots which are discribed in the Display Repair Extension Program from Apple, but my PB with this serial-number is not supported by this program.
What can I do? Any ideas?
Thanks

You are under warranty, so call Apple.

MacBook Pro 2011 Repair Extension Program for Video Issues -Feedback?

Anybody have any feedback from the MacBook Pro 2011 Repair Extension Program for Video Issues?
I had my early 2011 15 inch 8,2 repaired (free) under the extension program. The machine now appears to run well - but much hotter than before. The case is significantly hotter - especially at the GPU corner and the fans are constantly on moderate to high (not full). Anybody else experiencing similar changes?

Run an Apple Hardware Test;
https://support.apple.com/en-us/HT201257
Note an error free AHT is not definitive.
install iStat menus:
http://bjango.com/mac/istatmenus/
Set Activity Monitor to ALL PROCESSES and set CPU to display values from high to low.
When the MBP gets hot, post images of both for inspection.
Ciao.

Repair Extension program for second owner?

I have an eMac 1.25 that recently stopped powering up. It falls within the serial number range for the repair extension program, however, I am not the original owner. I bought it a couple of months ago from a guy off of Craigslist. I don't even have the original documentation. Any chance that if I take it in to my local Apple store that they'll help me, or am I pretty much screwed?
I was able to use a website to decipher the manufacture date, and it's only two and a half years ago.
Thanks for any help you can give me!

As roam has already noted, an Apple Store's opinion is what counts. For what it's worth, my understanding is that the repair extension applies to the Mac, not to original owner; if you own it, you can request the repair. If you go to apple.com and use the "visit an Apple store" pulldown list, you can bring up the website for whichever of the three Oregon Apple Stores is closest to you. You can call the store and confirm things before actually bringing the eMac in; once you've confirmed they'll accept it, you can use the website's same-day Genius Bar "Reserve" link to schedule a time for the dropoff.

HT203254 were you able to get the faulty VGA chip replaced after the repair extension program expired? how have you achieved it?

i am currently in europe. my MBP17" was manufactured after may 2007 and was in service both in the US and europe between April 2008 and Dec 2010 three times in total, while still under warranty. none of these times was the motherboard exchanged for one with a non-recalled VGA GeForce8600GT chip.
now the chip died and the computer no longer loads. Apple authorised service provider says they are not able to even order these parts for me any more as the machine is in vintage status. apple claims to no longer stock them. apple support line claims they're very sorry, but they cannot help as the repair extension program is over.
non-authorised cervice centers would happily service it for more than $300.
what shall i do here, as investing another $300 here makes no sense, please help?

i am currently in europe. my MBP17" was manufactured after may 2007 and was in service both in the US and europe between April 2008 and Dec 2010 three times in total, while still under warranty. none of these times was the motherboard exchanged for one with a non-recalled VGA GeForce8600GT chip.
now the chip died and the computer no longer loads. Apple authorised service provider says they are not able to even order these parts for me any more as the machine is in vintage status. apple claims to no longer stock them. apple support line claims they're very sorry, but they cannot help as the repair extension program is over.
non-authorised cervice centers would happily service it for more than $300.
what shall i do here, as investing another $300 here makes no sense, please help?

Restored by mistake and lost all my photos just back from Disneyland and hadn't synced them!! please someone help

Just back from Disney land and had a message on Ipod to upgrade to IOS6 I done this without syncing my photos and now have lost all my precious photos from Disneyland, someone please help and tell me I can recover them please????

- Did something happen during the update? If the update via wifi or iTunes was successful then the photos should be on the iPod after the update unless they were synced photos and you updated via iTunes.
- The only way now is to get them from your PhotoStream if they were still in the steam.. See:
iOS: Importing personal photos and videos from iOS devices to your computer

Just back from Italy any I have updates to apps. When I try to update I am being told I can't update from Italian store! How do I change back to australian store please.

Just back from Italy. Have apps to update but being denied as I appear to be logged into the Italian site. How can I get back to the Aussie site ea?

Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.

Apple IMac 27 has a problem. Random black screen. Over 1 year without any fix

Apple IMac 27 has a problem.
Random black screen.
Over 1 year without any successful fix.
IMac 27 10.8.4 (12E55) - bought in 2010
3.06 GHz Intel Core 2 Duo
4GB 1067 Mhz RAM
Graphics ATI Radeon HD 4670 256 MB
The IMac computer screen goes black randomly but the machine still running beyond.
In order to go back to normal i need to awake the computer by hitting with the pointer a hot corner previously created " sleep mode" ( top left ).
..the black screen would come back after one second again..and then again and then again and then again..with different intervals..sometime 2 seconds after the other, sometime as soon as appears the user login screen.
I took the machine to an Apple Store two times over one year, they opened, cleaned it but they didn't replace anything has they could not understand what they real problem was. I was happy for that because they didn't try to make me spend money on something which was not going to solve my issue for sure.
Last time i kindly asked them to inspect everything meticulously, part by part, i left the machine with them for over 2 months. They couldn't understand why this was happening..after couple of weeks, 5 more machines came in with the same problem.
On some of them., upon request of the client they changed the graphic card but apparently this was not the fix, the problem come back again. Apparently changing the graphic card or the screen or else it didn't solve any problem to anyone. I'm almost thinking to "trough it out of the window"..we all spend money for this machines and i think we need to know if Apple is looking in to this or not.
Lately i tried to do an SMS RESET and PRAM RESET, it feels it got better a little but problem still coming back.
Also, all usb devices are disconnected and the problem still there
Below you will see a copy of the console report. I honestly don't understand much of it as i'm not a computer guy.
27/07/2013 11:03:39.837 WindowServer[119]: Created shield window 0xb3 for display 0x04272d40
27/07/2013 11:03:39.837 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001)
27/07/2013 11:03:39.906 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001)
27/07/2013 11:03:41.701 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001), lock state 3
27/07/2013 11:03:41.702 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:41.704 WindowServer[119]: Created shield window 0xb4 for display 0x003f003d
27/07/2013 11:03:41.704 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c79dc0(2002), shield 0x7fad92c34370(2001), lock state 3
27/07/2013 11:03:41.704 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:45.186 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[740]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
27/07/2013 11:03:45.208 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
27/07/2013 11:03:52.117 WindowServer[119]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
27/07/2013 11:03:52.118 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:03:52.118 loginwindow[43]: CGSGetWindowTags: Invalid window 0xffffffff
27/07/2013 11:03:52.118 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:03:52.118 loginwindow[43]: CGSSetWindowTags: Invalid window 0xffffffff
27/07/2013 11:03:53.763 WindowServer[119]: Created shield window 0xba for display 0x04272d40
27/07/2013 11:03:53.763 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:03:53.838 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:03:53.880 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:03:53.880 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:53.883 WindowServer[119]: Created shield window 0xbb for display 0x003f003d
27/07/2013 11:03:53.883 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c87490(2002), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:03:53.883 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:55.209 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[742]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
27/07/2013 11:03:55.252 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
27/07/2013 11:04:04.482 WindowServer[119]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
27/07/2013 11:04:04.482 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:04:04.483 loginwindow[43]: CGSGetWindowTags: Invalid window 0xffffffff
27/07/2013 11:04:04.483 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:04:04.483 loginwindow[43]: CGSSetWindowTags: Invalid window 0xffffffff
27/07/2013 11:04:04.704 WindowServer[119]: Created shield window 0xbf for display 0x04272d40
27/07/2013 11:04:04.726 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:04:04.795 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:04:05.245 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:04:05.246 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:04:05.253 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[744]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
27/07/2013 11:04:05.249 WindowServer[119]: Created shield window 0xc0 for display 0x003f003d
27/07/2013 11:04:05.249 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92ebdb20(2002), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:04:05.249 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
I'm now thinking to try to take the machine to its original firmware and see if it still does it, does anyone have any sugestion?
I use a lot photoshop and other image software, this computer is essential for my work. For more then one year this issue caused me problems.
Luckly i have a Macbook Pro too and i managed to do some of my work there. At last I was thinking to buy an external screen and attach it to the Macbook pro in order to work on my big images. But who wants to spend money again!!!???? This is not a fixture, this is silly. I wish to have my IMAc working again.
The warranty it's obviously over and this problem happened right after the warranty was over...
I write this post because i'm so tired of this issue and online nothing can be found apart from posts from so many people that have the same problem and no fixture has been found.
The only fixture seams to be to buy a new computer... Ole'!!!..new money flowing in in the cashier!! forget it!!! i would rather change company if apple doesn't respond to this.
For over 10 years i have been a Apple owner..
When this problem appears it's like someone it's playing a joke at you...
Comments welcome..
Thanks

Hi, I've seem to have found out the source of the problem.
The issue is related to heat, and an iMac 27" gets hot pretty fast.
If I boot the iMac straight after first start into Windows 7 I seem to get a lit built-in display at all times. I can also boot OS X first and then into Windows 7 and the built-in screen get lit every time as long as the iMac isn't hot.
Strange thing is that the monitor connected to the display port gets lit every time. So I can only assume that the heat only interfere with output to the built-in LED screen.
So this iMac is going to an Apple premium reseller for service, and I'll tell you guys how it went.

I upgraded iphone 4s to iOS6. Now phone just keeps rebooting with the apple sign showing on a black screen. It does not completely start up.

I upgraded iphone 4s to iOS6. Now phone just keeps rebooting with the apple sign showing on a black screen. It does not completely start up.

Hi Lisa 1952,
What have you done so far to try to fix it? I've tried rebooting several times and it did not work. Tried connecting to iTines but it does not recognize the iPhone.
My other iPhone 4s restarted successfully after the updgrade but some apps don't function properly. It automatically closes while in use.
Apple please help. I know it's the weekend but I need the other iPhone to work. Can't use sim with a diffrent phone because it's a micro sim!

Just back from:iMac G5 Repair Extension Program. No start/black screen.

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