Just bought a new printer and download the software

Hi,
I just bought a new printer and I need to be able to print all of my homework assignments off but i tried to come to the website on several occassions, the site is always down. So what do I need to do next? Do I call someone about the problem or do I just take the printer back and buy another one from another company. And I do not have a CD drive for my small laptop.

Hi,
What is your printer and the Operating system of your small laptop ?
Regards.
BH
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