Just bought first apple-need to find someone experienced who can teach me-also need extra security due to ex-what is my best course of action to find someone?

I have no computer training, having issue w/mail not working, adobe flash wont work so i cant look at youtube instructional videos and some other issues-i have exchanged the computer and at first it starts fine but then it happens...have looked for clues in log history but I am ignorant... ex may have accessed system.  Need to find someone unconventional in my near area who can assist with training and security...not really rich right now, could trade/barter services or pay a small amount, where are the best places to look for said persons?  Also having issue with my new smart phone...mail not coming in right and ex has come on the line when dialing out. Also have an old laptop computer needs wipe and reload to remove all kinds of bad stuff it has. It would be my first attempt and I would prefer someone with me to show me.

Try Apple One To One.
http://www.apple.com/retail/learn/one-to-one/
Best.

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