Just bought my white iphone4 and after syncing with my computer the speaker doesn't work now. I tried reset and even restore and still does not work. Do I have to exchange?

Just bought my white iphone4 and after syncing with my computer the speaker doesn't work now. I tried reset and even restore and still does not work. Do I have to exchange?

Make sure the silent switch is not set to mute.  If you can see the red dot, it is on mute.
It may think you have headphones plugged in, try plugging and unplugging a wired headset a few time.
The next step would be to restore as new.
If none of that works, a warranty exchange would be the resolution.    

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