Just got new hard drive installed from apple and my old password doesn't work and it won't let me change it

just got new hard drive installed from apple and my old password doesn't work and it won't let me change it.cant install anything ,pls help,thx

Camera works. Now gotta find out about this mic thing

Similar Messages

  • I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not.

    I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not. Any idea what is wrong here and how I can reset my password. I don't have a start up disc. Thanks very much

    From System Preferences/Help:
    Reset your login password using your Apple ID
    Before you can use your Apple ID to reset your login password, make sure that FileVault isn’t enabled on your computer.
    Also make sure that an Apple ID is associated with your user account, and that an administrator has given you permission to reset your own password using an Apple ID. For more information, see this help topic:
    Associate Apple IDs with your user account
    Make sure your computer is connected to the Internet.
    In the login window, click the question mark in the password field, and then click the arrow in the dialog that appears.
    Enter an Apple ID and password, and then click Reset Password.
    I don't know if it works.

  • Recently had hard drive replaced due to recall.  Now iWork doesn't work and i can't successfully reinstall. Help

    Recently had hard drive replaced due to recall.  Now iWork doesn't work and i can't successfully reinstall.  Help! 

    apple os 10.6.8
    i works version 9.0 in box set for leopard - family pack purchased for my son's computer.  Tried to install iwork form this and just got me unresponsive icons.  Acts like was successful, but then files won't open and iwork's "pages", "keynote" and "numbers" won't launch.

  • Just got new hard drive and now itunes wont work

    I had my hard drive replaced in April and started having problems right away. I finally had a chance to bring it in today and they replaced the hard drive again. I don't have an external hard drive so I couldn't back up my music that way, so I tried using CDs and that didn't work either. At the store, the guy that was helping me suggested I use a flash drive. So, he did that for me. He said when I set up the computer I should open the flash drive first and drag and drop the saved music into the music folder and then open itunes. I did the first part but when I opened itunes I got a message saying "The file 'itunes library' cannot be read because it was created by a newer version of itunes.
    Does anyone know what that means? itunes wont open at all and I can't even listen to my old music. Any help would be appreciated.

    Did you try using the File>Add to Library option? I would dump everything you put in the music folder, since it's not recognizing it, and then try to re-import it using that option.
    Technically, the prompt means that you're using, for example, iTunes 7 to try to open a file that iTunes 9 created, and it won't be able to do it. Do you know what version of iTunes you used to create the original file, and which version you're using now? It's hard to imagine the one you're currently using is older than the one creating the file.

  • How can I retrieve my old apple ID when old password doesn't work anymore?

    I no longer have the mail that my lst Apple ID was on, so I made a new account and can't update my apps from before.
    Can someone help me get back into my old ID?

    If you forgot your Apple ID password

  • I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

    I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

    Hold down the Option key while you boot your Mac. Then, it should show you a selection of devices. Click your flash drive and it will boot from that.

  • I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you plea

    I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?

    You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. After you finish Setup Assistant will complete the installation after which
             you will be running a fresh install of OS X.  You can now begin the update process
             by opening Software Update and installing all recommended updates to bring your
             installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • I just had a new hard drive installed. After loading everything back on my computer from external drive, i came to the "select wireless network screen. I've misplaced the WEP password for my internet. Is there anyway to find it on another computer?

    i just had a new hard drive installed. After loading everything back on my computer from external drive, i came to the "select wireless network screen. I've misplaced the WEP password for my internet. Is there anyway to find it on another computer?

    Maybe. What kind of other computer are you talking about? What operating system is it running? What kind of wireless router are you using?
    Your best bet may be to just reset the router and set it up again.
    Just so you know, WEP is a very old security system for wireless and is considered insecure. If you have it available, use WPA2.

  • Help, just got a new hard drive installed and now my videos say, "a necessary data reference could not be found"

    Help, just got a new hard drive installed and now my videos in iPhoto say, "a necessary data reference could not be found"

    Not sure what happened but I was able to click on the movie, go to File then Reveal in Finder, then drag it to my desktop and then drag it back into iPhoto and it worked. 

  • HT4798 I need help resetting my password. I haven't used my Mac book pro in over little over two months. I just got the hard drive changed on it. My problem is that I can't login because I forgot the new password. It's also not letting me login using my a

    I recently had my a new hard drive installed. I didn't have any Internet until today so I wasn't able to set up wifi on it. I just got an Internet service today and now I cannot login to my Mac book. I can't remember the master password and its not letting me login using the apple id

    See
    http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/ and
    http://osxdaily.com/2011/09/19/change-password-mac-os-x-10-7-lion-without-knowin g-current-password/

  • I had to have my computer reimaged and a new Hard Drive installed - now I cannot sync my apple products - It says that my device is attached to an itunes library already - what to do?

    I have recently had to reimage my computer and installed a new hard drive - I had apple deauthorize all of my computers however now that I have installed Itunes everytime I hook up any of my "I" products it says that it cannot sync them because they are already attached to another Itunes LIbrary - The library was the one that was on my computer which had the Hard Drive crash so it does not exist anymore- Any thought on what I need to do? I am about to come unglued with all of this hubub! - Thanks for the help

    It has always been very basic to always maintain a backup copy of your computer for just this occasion.
    Use your backup copy to put everything back.

  • My old iMac broke so i got a new hard drive installed. How can i retrieve my old purchased items?

    hiya
    got a new hard drive installed and couldn't retreive anything off my old hard drive
    can i get my old purchased items from itunes
    thanks

    Hi hopscotch,
    Log into the iTunes store and do a search to find your previously purchased items. Click the "Buy" button, and put in the same iTunes id and password that you originally used to purchase. A dialogue box will come up indicating that you have already purchased this item and do you want to download it again for free....
    Say yes, and it will be re-downloaded to your Mac.
    Hope this helps!
    Cheers,
    GB

  • New hard drive installed on my 2009 mac book. Can I reinstall pages, numbers, etc... from the App Store? I was running Lion.

    New hard drive installed on my 2009 mac book. Can I reinstall pages, numbers, etc... from the App Store? I was running Lion.

    HI Corey ...
    Yes. Make sure you use the same Apple ID.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.
    If you can't re dowload the apps, launch iTunes. From the iTunes menu bar top of your screen click Store > Authorize This Computer. Sign out of the iTunes store and try re downloading your apps from the App Store again.

  • My HP Photosmart c309a will not work.  I just had a new hard drive installed on my computer

    My HP Photosmart c309a will not work.  I just had a new hard drive installed on my computer

    Please download the driver from the HP website (that matches your operating system).

  • I had to get my hard drive replaced from Apple, I lost all of my music obviously.  My question is, how can I get all my music off of my iPhone onto iTunes?  Since it's a new hard drive, the iPhone isn't recognizing this as it's home computer.

    I had to get my hard drive replaced from Apple, I lost all of my music obviously.  My question is, how can I get all my music off of my iPhone onto iTunes?  Since it's a new hard drive, the iPhone isn't recognizing this as it's home computer.

    You will need to use third-party software to transfer music from your phone to the iTunes Library. I recommend Phone to Mac - Pod to Mac | Macroplant.com.

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