Just got this program , i have tried to combine and save

just got this program , i have tried to combine and save ,
a note comes up the document could not be saved. there was problem reading this document .

Hi Bill Eiserman,
Could you please let me know whether you are signed up at "https://cloud.acrobat.com/" using your Adobe ID credentials.
Try saving those files to a different location on your system and check.
You might update the web browser to the latest version or try signing up using a different browser.
Let me know.
Regards,
Anubha

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