Just on website via Firefox - window opens & tells me I'm using old version of Firefox & should dwnlod nu one. Legitimate or not? ono

I was just on a genealogy website accessed via Firefox when a pop up window appeared and informed me that I was using an out dated version of Firefox and that I should click here to download a new one.
Is this a genuine request or a scam of some sort?

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
*Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
*Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
Note that the current Firefox release is Firefox 36.0.4, see Help > About
You can find the full version of the current Firefox 36.0.4 release in all languages and for all operating systems here:
*https://www.mozilla.org/en-US/firefox/all/
*https://www.mozilla.org/en-US/firefox/36.0.4/releasenotes/

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Sometimes when i close all of the firefox windows it tells me " i need to close all or firefox windows before i can open another firefox window.''

sometimes when i close all of the firefox windows it tells me i need to close all or firefox windows before i can open another firefox window. i have to restart my computer for it to open again. i have uninstalled it and then redownloaded it and get the same problem.

[https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_firefox-hangs-when-you-quit-it Firefox hangs when you close it]

I like to know when i use fire fox why it take so much resource of my computer ? it almost 1/4 of my 4gig of memeory , ihave 6,7 page of firefox window open

i like to know when i use fire fox why it take so much resource of my computer ? it almost 1/4 of my 4 gig of memory , i have 6,-8 page of firefox window open at cpu level its is almost 25% been used up. i see its taking too much resource i wonder why ?? how not to take so much and it crashes often.. any help,ive 24.0 ,

Firefox add-ons take some memory. This amount varies depending on the add-on.
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Does this decrease the memory usage? Please report back soon.

Why do 2 firefox windows open every time a click on an email i outlook 2010?

I am running firefox and outlook 2010. When I click onan email in outlook, two firefox windows open, with address to local temp files on my c drive. How can I get this to stop?

Thanks for getting back to me; i was not able to get to the computer until now.
No, not thru web access; it is via the Outlook provided thru Microsoft Office.

When I open Firefox another separate Firefox window opens with an ad. How do I stop this?

Since Firefox upgraded to 3.6.12 I have been having a separate Firefox window open everytime I open up Firefox. This separate window has some kind of advertisement. I click on that separate page to close it out and sometimes it also closes out the original I opened up, sometimes it doesn't. It is getting very frustrating to have these other sites just open up and I have to keep closing them out. I have checked my pop-up blocker and it is turned on...but this really is not a pop-up. So how do I get these advertisements to stop showing up?

Sounds like Malware.
Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. '''(Not all programs detect the same Malware.)'''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

Right click to open new firefox window opens in wrong workspace

Right click in Mac Dock to open new firefox window opens in wrong workspace.
When a user is in another workspace than the Firefox window, right clicking the Firefox icon in the dock and pressing New Window, should create a new window in the current workspace, Not the work space firefox is already running in.

To be absolutely honest, I can't ever remember a time where this worked in Firefox. I don't think the issue is related to the issue you mentioned, unless this particular issue only occurs if you have a dual-monitor-setup (I do have dual-monitors).
Firefox currently behaves differently to all native Mac apps + most Mac apps that support multiple windows.

When I click on Firefox for the first time after I boot my PC it takes three minutes to but after that new Firefox windows open promptly.

Hello and thank you for being available to receive this enquiry.
I like Mozilla.
I like Firefox.
In recent months I have experienced and accumulation of problems. Today (September 25th, 2011) I have set about trying to deal with them.
After consulting your Troubleshooting Section I have made a range of changes that I hope shall resolve problems like freezing, unresponsive scripts, non responding windows and browser crashes.
At the time of writing I have rebooted after making those changes so I have yet to discover whether they solve those problems.
However, I have chosen o write now as I already am re-experiencing the first problem I encounter when I boot my PC, i.e. Firefox takes three minutes at least to start after I click the icon. Once it has started, however, ne Firefox windows open promptly.
How do I solve this? I rememebr a time when Firefox opened with lightning speed whenever I clicked the icon.
Thank you for your valued help and interest.
Patrick O' D.

Hello Patrick O' D,
In my experience t here are two different problems with the speed of firefox on startup
# your os and setup
# firefox - and exactly what you use with it
Some factors will be down to your OS and for instance what does start up initially, many of those factors will affect other programmes/applications and not only firefox.
Some other factors depend on Firefox and how you set that up, I always like to have the option to using Firebug but realise it cold clash with other software or slow down firefox startup so I only enable it as I need it. see for instance: https://addons.mozilla.org/en-US/firefox/performance/

Additional firefox window opens with "dangerous site"

Twice, in the last week, an additional Firefox window opened in the tray, which, when opened, indicated it was a "dangerous site." I have discovered that, since these events, I have lost at least one log-in (my cookies are not disabled). Microsoft Security Essentials indicates everything is clean. Do you have any idea what may have caused an extra browser window to open & place itself in the tray with a dangerous site inside??

hi dan, this happened with the firefox 33 update, which contains a new technology which will make the browser become more responsive relying on your graphics hardware: http://benoitgirard.wordpress.com/2012/05/15/off-main-thread-compositing-omtc-and-why-it-matters/
however with certain graphic cards & old drivers it unfortunately appears to be buggy and lead to the black screen you've observed.
sorry for the troubles this has caused...

All minized firefox windows open when I open a new window

I have several firefox windows open and minimized. When I try to open a new firefox window, all the minimized windows open and are displayed. I am running firefox 8. How can I correct this so that the minimized window remain minimized when I open a new window?
Running Windows XP.

That issue can be caused by an extension that isn't working properly (possibly Ask.com toolbar).
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Just finished update. While in the Tips, why did it tell me I have an old version? Hey there! Looks like you're using an old version of Firefox. Don't miss out on the latest technology & security features. Get the free upgrade in less than a minute.

The top of the screen has an owl like icon & then the following message:
Hey there! Looks like you’re using an old version of Firefox.
Don’t miss out on the latest technology & security features.
Get the free upgrade in less than a minute.

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

New window opens in main monitor when using dual screen

I am using dual screens and my "main screen" is on the left. Ever since Firefox updated to 32.0.1 on Monday I've been having this issue. Before the update, I would have my main Firefox window opened on the left and, when I click on a link to open a new window, it would open on the right screen. Now, it will only open on the left screen, where the other window is. If I drag the original window to the right monitor and open a link, the new window will open on the right monitor. But once I drag the original window back to the left, new links will open in the left again.
Before if I had this problem, I would simply drag the new window to the right monitor, then back to the left and close it. Then click the link again and it would open in the right. Kind of a work around I guess. But since the update, even this will not work. Any suggestions? Or is this a new function of the updated version? Is there a way for me to go back to the previous version? Any help is appreciated!

Hi hollytotheg,
I understand that links opening in new windows are opening in the active screen, not on the right, second monitor.
This may be helpful: [https://addons.mozilla.org/en-US/firefox/addon/monitor-master/] the search recommends this.
However I would also recommend suggesting an enhancement in input about dual monitor new window restriction.

How do I make New window open maximized the way it used to?

How do I make New window open maximized the way it used to?

{ Ctrl + B } opens and closes the Bookmarks Sidebar.

After ugrading to Firefox 4, I can not go to my job e-mail website. I get the message: ssl_error_renegotiation_not_allowed. No problem with the old version of Firefox. Can I have the old version of Firefox back?

After ugrading to Firefox 4, I can't go to my job e-mail website. I get the message: ssl_error_renegotiation_not_allowed. No problem with the old version of Firefox. Can I have the old version of Firefox back?

See:
*https://wiki.mozilla.org/Security:Renegotiation

All of a sudden, I'm getting an error that says I can't open my current iPhoto library using this version of iPhoto. Then it tells me to use the latest version. But I don't know how and I don't know when it changed....

I cannot open iPhoto. The error reads: "You can't open your current iPhoto library using this version of iPhoto.
You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version."
But, I don't ever recall doing that, and I need to access my iPhoto. Anyone help?

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

My computer screen tells me that I am using an old version of Firefox which Gmail no longer supports so I click upgrade to newer version, download 6.0.2.exe but then the same warning pops up on my scree.

see my question

About:config can change pretty much anything about firefox. Most everything you do in about:config won't do any harm, but Firefox has to display the warning for political/legal reasons. I change settings in about:config all the time, and I haven't lost anything yet.
Once you accept the message, on the top you will see a "filter" box. Type, or paste "general.useragent" into that box. If anything there is bold, then your useragent is tricking Gmail. Right click on each bold entry and click "Reset" from the drop-down menu. You can close about:config and restart firefox.
If that doesn't work, there's a good chance you are still running an old version of firefox. This article on [[Updating Firefox|Updating Firefox]] should help you get to the new version.

Just on website via Firefox - window opens & tells me I'm using old version of Firefox & should dwnlod nu one. Legitimate or not? ono

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