Just purchased iPad 2 and when I go into settings I do not have the cloud icon anywhere. Could some computer person out there please help me? I am a grandmother and I don't have a computer. THANKS !!!

Just purchased a new ipad 2 and when I go into settings I don't have an icloud icon anywhere. Where is it? Please help me !!!

Go into setting then click on general then click on about... verify wich version of IOS you have. If it's not IOS 5 that would explain the cloud issues. In wich case you need to plug it to Itunes to upgrade the IOS.

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I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.

HT201269 could not see the iphone icon in my Dell computer

I have iphone4 and I could not see the iphone icon in my Dell computer when I connected with cable. In addition, it is showing that the MTP Driver is not installed properly in your computer. I wish to transfer iphone photos in to my computer. Please suggest me in this regard. thanks
<Subject Edited by Host>

Hi mallikb4u,
Welcome to the Apple Support Communities!
There are two separate steps you will need to take in this situation. The first thing I recommend you doing is following the first attached article to help you resolve your iPhone not showing in iTunes when connected.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Once you complete the steps listed above and you iPhone is showing in iTunes, I recommend reading over and using the instructions in the next article for importing photos from your iPhone to your computer.
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Have a great day,
Joe

HT5621 I changed my Apple ID but on my iPhone when I go into settings iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

http://support.apple.com/kb/TS5223?viewlocale=en_US
Peace, Clyde

When i go to move app from dock the cloud shows but goes back to dock. can you please help

When i go to move app from dock the cloud shows but goes back to dock. can you please help

Drag it further away and it should release. It used to be that you just had to drag it off a little bit for it to delete. The new behaviour got introduced at some point in Mountain Lion.

Have just purchased iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get to the level I was on my old iPad?

Have just purchased an iPad Air and have downloaded my apps onto it. When I access Candy Crush I'm back at level 1, how can I get it back to the level I was at on my old iPad without starting from the start again?

Transferring from old to new
http://support.apple.com/kb/HT2109

How do I delete my email? When I go into settings it says I have 51 gm in mail. I can not back up to the icloud

How do I delete emails from the icloud

Connect your iPod to iTunes, then click on the iPod icon in the source list so that ALL of its content is listed in the content list to the right of the source list. Sort the content list by whatever will make it easiest to find the video you want to delete (i.e., Name, Artist, etc.). Scroll down the content list to locate the video, then right-click on it and select "Clear" from the pop-up menu.

Can someone out there please help me as to where to find information on setting up Ical. I am having difficulty and need a good tutorial

I am not having a lot of success in getting Ical working correctly. Is there a good tutorial on the web that I can find that explains Ical in depth, something that makes the whole process really easy?
Regards
Phil

I am making good progress with the tutorials you suggested.
How ever I have another question for you.
On the left side there is 3 headings, they are      On My Mac
                                                                       [email protected]   &
                                                                       Subscriptions
When I import my monthly flying roster from work it is dumping it into a calender called Home under the heading :ON MY MAC
I want it to be under [email protected]
I have tried dragging it down but that does not work

I just purchased iPad air and I've downloaded pages and numbers but why I can't seem to download keynote?

The button says it's free but when I clicked on it, the loading circle icon appears but nothing happens and returns to the free button again. Why is that?

Hey matt cms and everyone having this problem,
I've contacted apple support and I'm not sure if they did something with my account but when I followed the steps below I successfully downloaded the Keynote app for free:
Sign out from App store
Restart iPad
Go to App store and DO NOT SIGN IN (I've been doing this the whole time but this time I bypassed signing in from the start)
Go to Keynote app and hopefully you'll see the 'free' button, tap it and sign in when asked. tada.
*as stated above, previously after restarting my iPad I would go to the App store and sign in from the start. Please do not sign in yet when you open App store but browse to Keynote app and sign in only after you tap on the 'free' button
If in case it didn't work I would suggest contacting Apple support.

My ipad just says connect to itunes but when I connect to itunes it does not show up in itunes nor does it start.... please help!!!!!!!

Hello,
I have a ipad 1 with me which is saying connect to itunes but when I connect to my laptop for itunes, ipad does not show up on itunes and ipad does not start also....
Abhishek

Try recovery mode now.
iOS: Unable to update or restore - Apple - Support

I am new to apple having worked with microsoft all these years. The switch was more for my photos. iPhoto seem to have changed my digital albums into tiff. All pictures are now in very small resolution. Can anyone out there help me retrieve my photos. Ta

I am new to apple software having worked with microsoft all these years. The switch was mainly for my photographs. Iphotos seemed to have changed all digital albums from jpeg to tiff format hence the very small resolution. Can anyone out there please help me recover these photos to origianal format???
Thanks
suvieve63

Gosh I am already tired of trying to retrieve this photo album and it seems like a waste of time and money spent on an apple IMac.
No disrespect intended but until you learn how iPhoto and Macs work you will continue to be confused and frustrated.
You say you want to create a book in iPhoto and have it printed by Apple, right. Have you finished creating the book in iPhoto? If so the Control (right) - click in the View all pages window background and select Save Book as PDF in the contextual menu?
Open the the PDF file with Preview and check for any errors or problems. If there are none you can order the book by clicking oin the Buy Book button at the bottom. Save the pdf file to compare with the printed book when it arrives in you feel there's a problem with it. That's all you need to do. There's no use of the Finder required.
OT

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

I just purchased Apple TV AND AIRPORT EXPRESS. I am questioning if I need it when I already have a Netgear Powerline AV 200 Adapter Kit XAVB2001. Does the Airport Express do the same thing?

I just purchased Apple TV AND AIRPORT EXPRESS. I am questioning if I need it when I already have a Netgear Powerline AV 200 Adapter Kit XAVB2001. Does the Airport Express do the same thing?

Thank you so much. Any specifics I should know about prior to connecting? The goal is to watch Netflix from my iPad or iPhone 5 on my tv (located in different room from where Comcast internet modem is hard wired to main computer in house). Movies would depend on wireless transmission to a smart tv not connected to modem.

I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or

I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.

Photoshop: Basic Troubleshooting steps to fix most issues
Look under Troubleshoot User Permissions.
Gene

I have just purchase Apple TV and uploaded my itunes from my pc to icloud, this has been shared to my ipad and i now have a little cloud with a red arrow next to all my tunes, so all would seem well, but on the apple tv nothing in music ? is it me?

I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
Any answers please. Apple TV 3rd Gen, Ipad Air.

Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

Just purchased iPad 2 and when I go into settings I do not have the cloud icon anywhere. Could some computer person out there please help me? I am a grandmother and I don't have a computer. THANKS !!!

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