Just purchased mac book air and the tutorial will not go away.
just purcahsed a mac book air and tutorial will not go away.
Call AppleCare. You have free telephone support for the first 90 days after you bought your mac.
http://support.apple.com/kb/HE57
Similar Messages
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I have owned several Canon's and have never had this issue. I attach my camera to the computer using a USB cable and hit import and everything but the videos will upload. Please help. Thank you.
Hayn,
If you are experiencing some difficulty, I recommend using the software that came with your PowerShot A4000 IS to transfer the video over to your computer. You can also use a card reader to a accomplish this as well.
Picasa uses other available software and codecs on your computer to work with video. I have provided a link below that will show you a table of supported video formats and the software required to play them back:
http://support.google.com/picasa/bin/answer.py?hl=en&answer=19626
If you still have problems with Picasa, I recommend that you contact Google directly for further assistance.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
I Just bought iMovie for yosmite and the program will not open.. I will like a fix or a refund.. i am getting tired of these problems...
Welcome to the world of downloaded software. There are no refunds.
Back in the good old days when software was purchased on disk one could sell it (legally).
Please describe your problem. Give us some details to go from. Are you using iMovie 06, or something newer? -
While presenting in keynote I inadvertently flipped the presentation display on my screen with the playing presentation on the wall through the projector. Can't figure out how to flip it back. Help
Press the "X" key.
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Just purchased elements 13 online and the serial is not working!!
is there a folder somewhere from the download i haven't looked that I can find this? I used the key on the purchase page but its not working
purchased from Adobe?
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I have just purchased Adobe PDF Now and concerned it will not work on my Mac
Does ADOBE PDF Now work on a Mac
Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.
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When i was younger i did all my itunes purchasing through my father's account. I just purchased my own Mac book Air and i am trying to transfer the music from my iphone to my Mac. Is there a way to do this even though the music wasn't purchased on my id?
Have you authorised your own Mac to your father's account?
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I recently purchased a Mac Book Air and wanted to know what would be the best external hard drive to buy as far as the brand and GB or TB are concerned? I will basically just be storing music, papers, and a lot of pictures. Also, how should I go about charging my computer? Should I wait until it is close to dying and then charge it?
I have had good success with HGST and Seagate HDDs. I suggest a HDD that is powered by the MBA eliminating the need for an AC cord. They now come up to 1.5 TB in capacity. In my opinion, one cannot have too much storage. If necessary, let your bank account be your guide.
Ciao. -
I just purchased Elements. Can I install it both on my imac and mac book air with the same serial number?
Yes. You can install v12 on as many machines as you like, but only two can be activated at any one time. You should not be using them concurrently.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
Hi I just purchased a Mac Book Air and installed the 2008 version of Microsoft and office
I purchased a mac book air and installed the 2008 version of Microsoft Home and office.... would i need to purchase the latest version to upgrade
or is it upgradable through a download?Office for Mac 2011 (or Office 365) are both available as downloads. Start at mactopia.com.
I would say they are not treated as "upgrades" to Office 2008. I don't believe there is any pricing discount for previous Office users, nor do I think the download uses any of the Office 2008 version and updates it. Whichever of the two current Office products you purchase would be considered an entirely new and different product. -
How can I remove iCloud from my Mac Book and iPad and Mac Book Air and then just reload back on the MB Air and iPad only, which have a different user with a separate Apple ID?
You have quite muddied up the waters, I'm afraid. Assuming you now have a single GUID partition formatted Mac OS Extended, Journaled, you should try reinstalling Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I just updated my mac book air with the OSX and now my ethernet adapter isn't working anymore
I just updated my mac book air with the OSX and now my ethernet adapter isn't working anymore
Help!Hi daisy_riggs,
To restore the Back button to your Safari Toolbar, you can go to the View menu and select Customize Toolbar. Drag the Back/Forward button to the actual toolbar. See this article -
Safari 6 (OS X Mountain Lion): Customize the Safari window
Thanks for using Apple Support Communities.
Best,
Brett L -
I currently have Photoshop CS5.1 on my Mac and want to transfer it to my newly purchased Mac Book Air. How can I do that?
Just install it like you did the first time (do not try to transfer it from the old machine in any way) - you can download thru your account if you purchased it as a download originally - otherwise there is a link for downloading below. Your serial number should be available thru your Adobe account online if your registered the software previously.
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
If you like you can leave it on the first machine as a backup because you are allowed to have two activated installations. If you wish to remove it from the older machine you should deactivate it first (open an application and choose Help -> Deactivate). -
so i bought a mac book air, and i had to buy the LG portable cd drive... which is supposed to burn cds? the lg cd/dvd writer came with a cd but it wont load onto my computer when i plug the usb cord in. all i want to do is burn a cd from itunes but it says " burning software not found" but the LG cd drive says it will burn cds?? im confused please help!
You dont need ANY CD/DVD burning software on your Mac
Just plug in your LG DVD/CD player and follow the below instructions
http://support.apple.com/kb/HT1152 -
Hi, I have Adobe Creative Suite 5.5 Design Standard pack on CD drive and wish to install it onto my newly purchased Mac Book Air. Problem, there is no CD drive I can use. Have you any suggestions for me?
You may download the product from
Download CS5.5 products
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