Just purchased Nikon D610. tried to import 3 images and got this message: The files are not recognized by the raw format support in Lightroom. How do I fix this frustrating problem. Have been using Lightroom for years also Nikon products without any prior

How do I import images. Have a message that says: The files are not recognized by the raw format suppot in Lightroom. Am using a Mac version 10.9.4. the import is from a new Nikon D610. Am using LR 4.4 Please help Adobe is useless as a support.

Each camera must be supported explicity and your LR version is years older than your camera.
According to Adobe's Camera-support page, you need at least LR 5.3 to work with your D610 NEFs in LR:
Camera Raw plug-in | Supported cameras
If you don't want to upgrade to LR 5, or can't due to your OS being too old, then it might work to use the latest DNG Converter and create DNGs from your NEFs, which should open in LR 4.x. You can find the DNG Converter here: http://www.adobe.com/downloads/updates

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Click here and follow the instructions.
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