Just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app
just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).
Similar Messages
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I have a pop up about Photo stream which does not allow me to click ignore or settings - nothing happens when pressed........I cannot click on anything - the screen seems to have frozen and having tried to turn off I cannot slide to turn off. Please can e frozen and having tried to turn off I cannot slide to turn off. Please can you help
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.
Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy -
HI, PLEASE HELP I'VE JUST TRIED TO SYNC MY IPHONE WITH MY PC, IT WOULD'NT ALLOW ME, LATER WHEN I DISCONNECTED AND TRIED TO PLAY SOME MUSIC THROUGH MY PHONE ALMOST ALL MY MUSIC HAS GONE PLEASE HELP !!!!!!
1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
HT1296 I'm trying to sync my movies from my MacBook to my IPad but it only takes 26 out many more?
I'm trying to sync my movies from my MacBook to my IPad but it only takes 26 out many more?
See:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
BTW, you posted in the iPod touch forum. -
First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?
Second question - In anticipation of not being able to do that, I bought (at University bookstore) Acrobat XI Pro - do I need to uninstall the 9.0 Pro version before I try to install the XI version?If you still have your serial number for Acrobat Pro there is a link to the installer here: Download Acrobat products | 9, 8
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When trying to sync my iPhone/iPad with my MacBook Pro, I receive the error message "You do not have enough access privileges to update this device". How to I adjust the access privileges?
Hello magestecal,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting a permissions error when trying to sync your iPhone, I'd like you to please follow the steps in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Take care,
Alex H. -
My ipad screen seems to have frozen. I tried to turn it off and the red slider does not respond when I slide it. What can I do?
Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting. Let it do that and see if you're unfrozen.
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I don't usually have a problem syncing my ipone4 but today I am getting a message on my Mac saying my phone is in recovery mode. My iphone is frozen with an illustration of the connector and itunes.
Legitimate unlocking does not require the original carrier's SIM after restoring the phone. So maybe something went wrong, for which you should contact Orange. Or maybe you didn't do the unlocking through Orange.
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Error 1008?
I already updated my payment information and still getting the errorDoublechecking. Did you also check on the system preferences (for Sharing) as per the 1008 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document?
iTunes: Advanced iTunes Store troubleshooting -
The mouse on my trackpad is not responding to my touch. The cursor is very jumpy and sometimes doesn't allow move it at all. It seems as if my cursor has a mind of it's own...what should I do?
Sometimes this is caused by a swollen battery.
Genius reservation http://www.apple.com/retail/geniusbar/
Portables and Magic Trackpad: Jumpy or erratic trackpad operation
http://support.apple.com/kb/TS1449 -
Trying to sync new account with facebook not working
hi i have been trying to sync my spotify with facebook on my mobile but as i have already done this with previous account it wont let me and i cant seem to find any way to un sync old account any help plz thanks
Sorry for the delay replying back.
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours. -
I can not sync my phone with this Macbook Pro
I had a nasty suprise I paid out over £1500.00 to be told that I can not sync my phone with this Macbook Pro.
the reason for buying a Mac is that the windows 7 machine is in little bits so how do I sync that. there is no music on this Mac pro and if I try to sync my phone it wants to wipe my phone That is Pants!
<Re-Titled by Host>FTFY (for readability):
"I had a nasty surprise, when after having paid out over £1500.00, I learned that I am unable to sync my phone (unidentified model) with my new MacBook Pro (unidentified model).
The reason I bought the Mac was due to the fact that my former computer, a Windows 7 machine, has been damaged beyond repair.
There is no music currently loaded onto my new Mac, and when I try to sync the data on my Mac to my phone (unidentified model) I am prompted with a warning that my phone data will be wiped clean. This is not good!"
Okay, so I'm just being a little cheeky here - no offense intended.
Details are always best when seeking assistance, however. Try not to make others do the work for you. Take the time to do it yourself.
What model of Mac do you have?
What version of OSX are you using?
What version of iTunes are you using for syncing purposes?
What model of phone are you using and what software version is installed on it?
Try to better articulate the steps you are performing and the warnings that you are encountering.
Best of luck. -
Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
My iPad screen seems to have frozen
My iPad screen seems to have frozen and I cannot even power off any suggestions?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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