Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore

Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore

iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

Similar Messages

  • My iPhone 5s keeps randomly shutting off and restarting. It can either be in use or just sitting there and it will turn off. I can't figure out what is wrong.

    My phone randomly shuts off. I will be in the middle of using it and it will completely turn off. I can also not have used it all night and I will pick it up and click the home button and then it will flash the apple restart screen. I'm not sure what is causing this as I have only had the phone for about two weeks. It's a little concerning and just wanted to see if anyone knew what it could be without me having to go into the Apple store.
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    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If the issue persists...
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • I just updated my ipad. my home button does not work. it is just sitting on a screen saying  ios6. what do i do?

    i just finished updating  ipad to IOS6! my home button quit working a little while ago. now my ipad is just sitting on a screen saying IOS 6. what do i do to get to my home screen and open my ipad?

    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.

  • Hi.  yesterday my iphone 4 told me it was "updating" after i had accidentally clicked on something.  i was trying to study for a test, and it just poped up and i accaditally clicked it without getting to read it.  it then shut off and the screen showed th

    ^Hi.  yesterday, after trying to study on my iphone 4, i accidentally clicked okay on something that poped up while flipping through notecards.  it told me that it was "updating", i had my phone updated to ios7 but not 7.0.2..  i tried to shut if off to see if it would stop the update, because i didnt want it to do that.  after a few minutes i turned it back on and it was still updating.  it then shut off and a screen poped up telling me to plug my phone into iturnes.  itunes recognized my phone and said it was in recovery mode and i would have to restore it.  i have tried to restore it three times and nothing has happened.  it will go all the way through the restore process, say it is finished, and then nothing will happen.  my phone will not stay in DFU mode, i have tried for 20 minutes to get it to.  i have even uninstalled and reinstalled itunes.  i dont know what to do and i have been without a phone for alomost 24 hours.  how do i get my phone back to normal?  can i fix it or could at&t replace it?  or do i have to take it to an apple store? Please help me.

    Has your phone been jailbroken in the past? If yes, this could be a reason for not being able to finish the restore process.
    If not, did you try to restore it on a different computer?
    Also check these articles again:
    iOS: Unable to update or restore
    DFU Mode

  • HT4623 Just updated mt ipad, don't like new format, can I un update it !

    I have just updated my ipad, I don't like the new format CAN I un- update it?

    You might find instructions elsewhere on the internet - but you won't get help on these forums, including if anything goes wrong if you try it.

  • HT5661 Just updated my iPad to iOS 7 and it doesn't accept my password so my iPad is disabled. Information on unlocking using iTunes asks me to turn off Find my iPad. This is impossible as I can't  access my iPad. Any ideas?

    Just updated my iPad to iOS 7 and it doesn't accept my password so my iPad is disabled. Information on unlocking using iTunes asks me to turn off Find my iPad. This is impossible as I can't  access my iPad. Any ideas?k

    Try reboot ur ipad... press home and power  buttons until apple logo com up and then release it.

  • My Phone Just Shuts Off and won't come back on unless hooked to a power source.  I've got all the updates and all apps are closed out.

    My Phone Just Shuts Off and won't come back on unless hooked to a power source.  I've got all the updates and all apps are closed out.

    Most likely a bad battery.

  • I just. Bought an iPad air 2  about two weeks ago. Was working great then it froze on me shut off and won't turn on now?

    I just. Bought an iPad air 2  about two weeks ago. Was working great then it froze on me shut off and won't turn on now?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • HT4085 I just updated my ipad and now I can't get my kindle books in landscape mode. I have th elock roatation off everythign else goes to landscape

    I just updated my ipad and now I can't get my kindle books in landscape mode. I have th elock roatation off everythign else goes to landscape

    iPhone, iPad or iPod screen will not rotate, fix
    http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/
    iOS Screen Does Not Rotate
    http://support.apple.com/kb/ts3805
     Cheers, Tom

  • Updated my iphone 3gs to ios 5 and now it keeps just shutting off and coming back on?

    I updated my iphones 3gs to ios 5 and now it just randomly shuts off and on. whats wrong with it?

    don't ask me why this worked, but it did for me last night.  In iTunes, where your device shows up on the left side, I double clicked on it.  It then allows you to change the name like you can for changing file/folder names.  I changed 1 letter on the name of the ipod and hit enter.  I then right clicked on the new ipod name and chose restore from backup.  My choices for backup was the original name of the ipod only and not the name i had just changed it to.  I told it to go ahead and backup from the old name figuring I would get the same results, but not the case.  It restored it with all app, music and pictures with one exception...all of the settings, email setup and information within the apps was lost.  Atleast that an easier fix than starting all over.  Hope this will work for you guys too with the same issue.

  • HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone  and it did not work and now my Ipad is disabled

    I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I  tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

    I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
    I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

  • HT201210 I just updated my Ipad and I have a message that says "canot back up" and it's frozen and won't allow me to do anything.

    I just updated my Ipad and I have a message that says "cannot back up" and nowv it is frozen and won't allow me to do anything. I can't even shut the Ipad off.

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones.

    Hi!
    I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones. All of them are "waiting"... for ever.Even, when trying to download a new app, a "dratf" icon appears on the ipad, not the app's own icon...
    I've tried to switch off and on the iPad, disconnect and reconnect the itunes id... and nothing works. Even deleting an app, to download it again, doesn't work. It even doesn't ask for my password!!! (Stays with the small square with a circle around, the one that gets "bolder" while downloading... but it doesn't get bolder now. Just stay...).
    Any suggestions? I wouldn't like to reset the iPad, since I've got data in some apps that I wouldn't like lo loose...
    By the way, I can not either delete some apps with thos "draft" icons... even when the alert that appears when trying to do that is shown and select "ok".
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    Best Regards,
    Carlos.

    Hi,
    Thank you, Once_was_lost, but it doesn't work either. I tried it yesterday as an option (I think you're referring to the options of those apps in the settings app).
    The problems are still here... I've been able to update some apps using the PC itunes (connecting the app to it), but all the other apps are still "wating", and I have two new strange things:
    * I cannnot remove the apps that are downloading (at least those that are supposed to be downolading ) . But I could remove one from the PC... and now there is an "empty line" in the "to update apps list".
    * Stranger: though I cannot download new apps or music from the store, I can do in-app purchases!!! In that case, I'm asked for the password and the item downloads. How is it possible?????
    I can download with the same user in the PC, in the iPhone... but not in the iPad .
    I'm getting mad...

  • IPad 3rd gen no longer charges unless shut off and not recognized by iTunes

    iPad 3rd gen no longer charges unless shut off and not recognized by iTunes.  Done 2 resets, used original charger and cable and bought brand new charger and cable from Apple store.  Nothing works.  This started yapping after the iOS 7.1.1 update.

    Common troubleshooting is to try a different USB port and to give your ipad a reset. (hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot)
    You can also try on a different computer to see if it's the ipad or the computer.
    When you charge, do you try to charge plugged into the wall? that's the best way to charge.
    If you go through all that and it's still not working hten it may be time to make an appointment at your local apple store and have them check it out

  • My iphone 4 shuts off and won't come back on and sometimes when i send a text the other person gets a blank message. Just got this phone and really don't want to put up with a bunch of problems

    I just got the i phone 4 on Friday and it has shut off and not come back on twice. I was able to get it to come on by holding the top button down for a few seconds but i don't want to have to do that. Also, i am having a problem with texting, i will send a text and the person on the other end says that I have sent a blank text. Just need to know if this is something that is going to continue because if so then I will take it back and get a Droid

    Assuming the phone isn't jailbroken, the basic steps (as needed) are:
    Restart phone (you already did this)
    Reset phone
    Restore phone in iTunes using a backup
    Restore in iTunes as new, without using a backup
    See appendix B of the User Guide for details
    http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
    If your phone is jailbroken, this is the most frequent cause of the problems you described.  Restoring could permanently brick the phone.
    Note that your iOS is old and the current version is 4.2.8.  It's odd that it wasn't updated when your activated your phone in iTunes, being that you got it last Friday.

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