Just updated my itunes and now it wont open! i have removed and reinstalled 3 times!! :(, just updated my itunes and now it wont open! i have removed and reinstalled 3 times!! :(
just updated my itunes and now it wont open! i have removed and reinstalled 3 times!! :(, just updated my itunes and now it wont open! i have removed and reinstalled 3 times!!
Hi abgc,
Thank you for using Apple Support Communities.
To troubleshoot this issue where iTunes will not open after doing an update, please follow the steps in the article linked to below.
iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8 - Apple Support
Cheers,
Alex H.
Similar Messages
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i updated to ios 5.1.1 and added icloud services. the problem is now whenever i connect my iphone to my PC, itunes does not recognize my phone. i need it to but it just does not connect..
Try the standard fixes to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
If you still have the problem that points to a hardware problem. Yu can make an appointment at the the Genius Bar of an Apple store or try:
fix for Home button -
just updated my ipad4. now its in recovery mode it wont leave it and even tried that fancy little home and lock screen trick. It is telling me i need to restore. I do not want to because i have not backed up my pictures. HELP!!!!!!!
It's too late now to worry about not having backed up. You have to restore the iPad or .....
A. You can have a device that still has all of the photos on it but you can't get to them because the device doesn't work
or.....
B. You can restore, lose the photos and have a functioning device again. -
when i hooked up my ipod to my computer and opened itunes it wouldnt connect to it. therefore i cant add music. why wont it show up, or sync? i just got the itunes update also so i dont know how to add music to my ipod if it changed.
Hello AnthonyHamilton,
The following article can help get iTunes to recognize your iPhone again.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow pointing to itunes. I plug it in and connect to itunes and nothing happens. HELP.
Hello JBH 1162
Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
I just updated my iTunes on my PC. And now I can't seem to sync my iPad with my updated iTunes... Help!!, I just updated my iTunes on my PC. And now I can't seem to sync my iPad with my updated iTunes... Help!!
Go into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then redownload and reinstall iTunes.
There seems to be a glitch with the update where it doesn't seem to get everything updated so you need to get rid of it all and start fresh. This is just the programs, it won't affect your data. (as in when I did it it didn't touch my iTunes library) -
Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
When I open iTunes I get the error message 42408.
I have googled and tried various solutions including
- uninstalling, downloading and reinstalling. I have done that about 5 times.
- sending the desktop icon to the rubbish bin and recreating a shortcut.
- de-authorising the audible account. My computer goes thru the de- authorisation process and says that the account is deauthorised then when I go to re-authorise under Advanced all that is showing is to de-authorise the account. Weird.
- contacted a tech guy locally and he has no clue. He's thinking it's probably a conflicting software problem. Obviously.
I have to uninstall the iTunes program just so I can use the internet as the new version slows/freezes everything and makes doing anything on my computer ridiculous.
Everything on my computer runs fine when Itunes is uninstalled. Great. not.
I would appreciate some further guidance as unfortunately iTunes seems to have complete control over my life. LOL! Basically if iTunes fails the rest follows... It's a dominoe effect...Update:
I contacted Apple Support and they agreed to waive the $40.00 tech support charge this one time which was very nice condsidering their update caused major problems with my computer. I realise I don't have to accept the updates but when they are released world wide to the public I do expect them to work relatively smoothly.
To cut a long story short after following the tech support advice and uninstalling and reinstalling itunes 10.5 for the seventh time and more than a week of going in circles and days spent away from my business trying to fix the problem - I gave up. Because, as a non computer geek, (no offense - I think cg's are amazing) what I need is a functioning computer and phone to run my business that can be both relied on - all the time. That is what I paid for and expected when I bought Apples' very smart iPhone - I did not expect to be plagued by an update to a program that causes chaos for over 7 days. (And to be frank I've had problems with iTunes for the whole time I have been using it. From importing cd's to purchasing problems. gah!)
I may be one tiny person in a very large universe but I believe a certain standard can and should be expected when handing over hard earned cash to a company with a good reputation.
I'm very disappointed with Apple.
Unfortunatley they have lost a customer...
This is how I fixed the problem:
Yesterday I bought a new smartphone - the Samsung Galaxy phone uses the Android Market and the Kies program. The phone is as good as if not better than the iPhone. The Kies program runs very smoothly on my computer. Downloading Apps is a breeze. My new phone is about the same size as the iPhone and a tad lighter.
Problem solved!
As a side note - I will now save about $250.00 per year on my new prepaid phone plan with Boost compared to staying with my previous post-paid plan. I also get unlimited standard national calls in Australia plus unlimited texting too! Not bad for $40.00 a month.
While this solution worked for me it may not suit everybody. -
I did the latest iTunes update...I have 2 iPhones--each thru a different provider. Now, I can't sync to download any music from iTunes. iTunes doesn't recognize either device now. I went thru diagnostics, didn't work. I tried the suggestions from Apple...it says to click the device button in upper right corner....there isn't one. When I connected each for the first time after update, it "installed device drivers". I have checked for further updates on iTunes--nothing. I made sure there were no updates listed for iPhones...all up to date. I get an error code and from what I have looked through in forums etc, it seems like a lot of people are getting it...0ex000084 I believe it was. Windows opens to download photos but that's it. Devices are not listed at all. I have tried all 3 USB ports in computer too. I have never had any problems before this update!! HELP! I just bought $15 worth of music I can't download to phones now!
On the left hand side of iTunes do you have the sidebar up left hand side?
If this is not up then try this, with iTunes open press "Control" and "s" together and it should bring it up. From the sidebar it should show an option devices with the iPhones underneath it. -
Steve Jobs obviously was "the man" because every update or install now gives me problems... i can no longer download anything to my iphone.. giving me errors of "cannot install at this time" and i get an error installing itunes on my other laptop... wth is going on!??!
ok so the download problem with my iphone.. what could be the cause of that? ive restarted and deleted the "undownloaded app" over 10 times already. and restarted the iphone 10 times... next thing i know i cant install itunes on my laptop.... geez man..
obviously there is a fix which someone will help... but why should i have to go through all that crap to install a so called uncomplicated software... when you think about it this really shouldnt even be an issue.
normally if the thing dosent work. normally with most programs you just uninstall the uncompleted software and just reinstall and everything is usually good to go.. help!ive never had any problems with ap[ple products in the past... this is a first and a stupid problem if you ask me
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I have a Mac OS X Version 10.5.8. Just updated my iphone 5 & can not back anything up from itunes because my software on my mac is not up to date. What software should I now have to be up to date? Im so confused by all that is offered! PLEASE HELP ME.
Hi
You need to upgrade to the next OS 10.6 Snow Leopard by purchasing the DVD online.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
and once installed, use Software Update
- to update to 10.6.8
- and update your iTunes. -
when i go to the app store to update the one app that needs to be updated, the screen is blank. It used to list all the apps that need updating and have a button called update all. Now nothing. Just a blank screen. How can I fix this?
There's been a problem with this all day. Seems to be a server problem - wait a day and try again, or use itunes on the computer to update, that works.
-
I have never had a passcode to lock my iPad. Now that I have updated it with IOS7 it is asking for one and is locked. How do I unlock this without having to reset the whole thing through iTunes????
Unfortunately, if the iPad is insisting that you use a passcode, there is no way around it other than to restore the device using iTunes on a computer, or by erasing it in iCloud.com via Find My iPhone.
You could try resetting the iPad and cross your fingers and hope this is just a blip on the radar....hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. -
Itunes wont download because I dont have 10.6.8 or greater. But I just installed the snowlion disk thing and my macbook is a 10.6.8 version so how do I get itunes to download?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
iPhone 4 - tried updating with new software and now it's asking me to plug it to iTunes. The problem is that my laptop is dead. Is there anything I can do now?
I Don't know if I can turn it of or do I just leave it and take it to service?
I'd appreciate some advice!Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.
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New to this site, sorry if I didn't enter my question correctly ... Updated iPhone 4 to iOS 7.0.3, some older Visual Voicemails disappeared. Just noticed today. Not backed up in iTunes. Can I get them back?
HALF-SOLUTION!!!! (Restoring only, basically.)
Restore the phone via iCloud.com
1. Go to iCloud.com , and log in.
2. If you want a back up, make sure you back it up to itunes now!
3. Now back to iCloud.com - select the device you want. Press "Erase iPhone" (or iPad, iPod whatever).
You will go through a few steps. Skip the phone number and leave a message, as it isn't lost. Your phone will be restored. No need for plugging in!
4. IMPORTANT: Just set it up as usual. Language, country blah. But then you'll get to a step where it says something like "This iPhone was erased with iCloud. Log in with the Apple ID you used to erase it". In this case, my Dad's. So please do that. Later on, the phone will ask for an Apple ID to be used for the phone. I put my own one as I didn't want my dads!!!! Lol....
5. Plug into iTunes and back-up.
As for updating, I'm still on 7.0.2,,, it ain't working on my phone or itunes!! :(
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