Just updated to the newest version of Firefox and it keeps crashing when I open the browser. I tried opening it with add-ons disabled and it still keeps crashing. Crash ID: bp-03b36d11-304e-4f80-ab9e-79b7f2111223

I just updated to the newest version of firefox for my mac laptop. It keeps crashing when I open the browser and does so even in safe mode. Laptop is about two years old. Might it be an issue with the OS? I have not updated to Leopard yet.

It seems that the problem is related to fonts.
(1) How were you updating your operating system ?
If you use *_Software Update_*, hurry up, download and apply the combo updater available from :
http://support.apple.com/kb/DL1361
but CAUTION, this update introduce a serious problem with some fonts. At this time the only workaround available is to reinstall 10.6 tyhen apply the combo updater 10.6.6 available from :
http://support.apple.com/kb/dl1349
(2) if you didn't used *_Software Update_*, run a maintenance tool like the free MAINTENANCE available from :
http://www.titanium.free.fr/index_us.html
Apply it to clear caches files, mainly those dedicated to fonts.
It would be also a good idea to check the health of your fonts with FontBook.
Yvan KOENIG (VALLAURIS, France) vendredi 1 avril 2011 21:25:39

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The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs

How can I get my pay statements on the ADP portal to show up? I've restarted with add-ons disabled, and other browsers work; is this a Java or Flash issue?

http://portal.adp.com/ -> Pay & Taxes -> Pay Statements
There's a list of pay statements with links (blue text) from each pay date. If I click one, all these links turn to purple text, and I get taken to a page that it supposed to have a pay statement, but just has a big blank area where the statement should be. I'm pretty sure all my plugins are up to date.
Unfortunately, you need to have an account with ADP to check this out. Everyone else in my department who uses Firefox has had the same problem, though. It seems to be recent -- within the last month or two. Could it have something to do with Firefox updates? Again, it works on Chrome and Explorer.

I had the same problem - started with Firefox 23. If I log in to adp portal at https://portal.adp.com/public/index.htm and try to click on a single pay stub, all pay stubs become highlighted and I get a blank page. However, if I log into directly to Ipay at https://ipay.adp.com/iPay/login.jsf (same login and password gets me in), I have no problem viewing my individual stubs. Company says it is a problem with Adobe 11 (which works fine with IE).

Firefox will no longer open any website, not even a Mozilla support page. Resetting, even with add-ons disabled, has not helped.

The question explains the whole thing. No web page will open at all, except for the blank Firefox page. Typing in an address, clicking on a site in the history, opening a new tab and working from it - nothing works. I've reset it twice, restarted with add-ons disabled. All with the same result. (I just clicked on the Show Details link at the bottom of this page, and nothing happened.

hello susnyk, please see [[Fix problems connecting to websites after updating Firefox]] &
[[Firefox can't load websites but other browsers can]]

Thunderbird locks up all the time and I have restarted with add ons disabled. SOLVED: caused by McAfee

locks up all the time
I have restarted with add ons disabled and still locks up.
want to uninstall and wipe it clean (no account info, old emails, Etc.)
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https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

Firefox has a memory leak and I need to update it, but I want to keep 3.5 because I don't like how the newest version of Firefox is set up.

My computer is running low on RAM, and when I look at what processes are using the most memory, firefox is the number one using between 28,000 to 93,000k, so I'm guessing that it has a memory leak.
And because of that memory leak I have to update firefox, however I really dislike the newest version of firefox and I'd prefer to stick with the version I have, which is 3.5.

Often the memory problems are not just from Firefox in isolation, but partly relating to all the extensions available for it and then the videos and animations it runs on media rich sites.
The first thing to do is to upgrade to firefox 3.6 which is at least a supported version (Maybe not for much longer)
* see [[updating firefox]]
Next version after 3.6 is 4, you should avoid that, it did have some memory problems, that were worse than 3,6 and firefox 4 is no longer secure or supported.
The techies at Firefox have been working on memory problems recently and have made many improvements, but some of these improvements are only seen in the trial versions of Firefox.
I would in fact suggest you upgrade to Firefox 5 the current release version (soon to be replaced with Firefox 6)
I am able to run Firefox v3.6 to v8 on legacy XPs with less than 1GB RAM. Firefox in itself is not necessarily very demanding in terms of RAM. I am not sure what the figures are you are quoting, or whether they are high. ( Note 1Gb is in the order of 1 000 000 k )
As for not liking the set-up of new versions of Firefox, there is quite abit that can be changed, maybe you would be able to configure it more to your liking with little effort.

I downloaded the newest version of firefox. Now I just keep getting a mesage to restart my computer. I have restatrted numerous times and keep getting same message. Any suggestions

I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit

Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
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First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
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''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
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By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
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I downloaded the ebates shopping toolbar and wish to remove it but it does not appear in my list of add ons or plug ins. I have just now downloaded the newest version of Firefox.

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Images won't open in my gmail or websites can anybody help me? this happend when i updated to the newest version of Firefox

Question
Images won't open in my gmail or websites can anybody help me? This happen when I updated to the newest version of Firefox

If images are missing then check that you aren't blocking images from some domains.
See:
* http://kb.mozillazine.org/Images_or_animations_do_not_load
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* Check that images are enabled: Tools > Options > Content: [X] Load images automatically
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* Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)
There are also extensions (Tools > Add-ons > Extensions) that can block images.
* [[Troubleshooting extensions and themes]]

TS1702 I just updated numbers to newest version and found that numbers quits to home screen when I tap the information icon on "function help", it starts to load the "help" then quits this happens on both my ipad3 & iphone5

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Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
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http://support.apple.com/kb/TS1702
Delete the app and redownload.
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http://support.apple.com/kb/ht2519
 Cheers, Tom

I updated to the newest version of Firefox 0n th 19th of July and since then everytime I start Firefox all I get is a window that reads

i updated to the newest version of Firefox 0n th 19th of July and since then everytime I start Firefox all I get is a window that reads

Weeks of TRASH = FIREFOX 3.66
All three of my computers have been totally worthless since I upgraded to FF3.66. Each are built/configured differently. Each has a different OS. Each has all the above problems. Crashes constantly, RAM & CPU usage on a Q9650 is always near 100%. After screwing around for days I finally came here and found out that I was among a very large and upset group of users. With the last few upgrade I've had minor problems with my selection of add-ons Firefox disabled them for a later fix. I found a new DL today, 3.67 so I installed it figuring the problem was addressed. After installation of 3.67 it still says it's 3.66??
I went to their site to find help from them and couldn't get anyplace until I came here and read about my problem. Thanks for giving me a clear head so I could find a good solution.
My solution was to remove all Mozilla/Firefox products and then install other browsing options. It felt funny because for the first time in years I had to use Microsoft Internet Explorer to find other options. My computer is problem free and fast as usual now.
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YES, Weeks of TRASH = FIREFOX 3.66

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Going all the way back to Firefox 3.0.5 is shear foolishness, it is 14 security versions behind the last 3.0.19 release. And that version is missing at least a dozen security updates that were applied to the 3.5 and 3.6 versions after support for 3.0.x ended.
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I am using Dragon NaturallySpeaking 10 (a speech recognition software) to navigate through Firefox, but ever since I downloaded the newest version of Firefox how can I download some older versions?

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This article has the steps to resolve this annoying problem: [https://support.mozilla.com/en-US/kb/Websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help]

I downloaded the newest version of firefox today 8/16/11 and now I cannot use Evernote (nor does clipmarks work from before) this is unacceptable. How do I return to the earlier version of firefox? Thank You, Carol Roberts

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Until Evernote updates their add-on to mark it compatible with Firefox 6, you can use the [https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter] to try re-enabling it yourself.
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Sheesh. That looks hard. I think it will fall over at this point:
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Just updated to the newest version of Firefox and it keeps crashing when I open the browser. I tried opening it with add-ons disabled and it still keeps crashing. Crash ID: bp-03b36d11-304e-4f80-ab9e-79b7f2111223

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