Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?
Try:
- iOS: Not responding or does not turn on
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- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?
We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
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My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I set up a playlist in itunes and when I try so sync it to my iphone, I get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occurred. Using itunes 10.5.2.11 and Windows Vista 64. Any help? Thanks in advance!
I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!
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ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?
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HELP
WHY can't i change the civility in itunes store always said that there is an error, WHY can't i change the civility in itunes store always said that there is an errortry this
http://support.apple.com/kb/HT1452
but also, do you already have your itunes account runnig on other computers? if so how many ? -
trying to install Snow Leapord. System restarted 1/2 way through install. now i have a white screen with an apple on it. what do i do?
Boot from the installer disk and start again, you did backup before you started this, right?
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Black screen with white apple logo won't go away! Help please.
Last night I turned theipod completeley off and restarted it. The black screen with the white apple logo came on and hasn't went of since.
I've tried everything I could find in the forums and on the support page.
iTunes will not recognize my ipod which has continously tried to start up again every 5 minutes.
I don't know what more to do, ANY help would be greatly appreciated.
Thanks
DanaI did try that. When I do that the red slider bar to turn the ipod off doesn't come up.
Its still trying to reset itself but won't go any farther than the black screen with white apple.
Thanks -
For the last severl weeks I have had difficulty launching sites from within my email messages. Thinking that I may have gone into "Settings" and set something wrong, I decided to reset to the default settings. So, in "Settings" I chose reset everything. Now, when I turn my iPad on all I get is a black screen with the picture of a white apple and a white line below it. Nothing else works. What can I do? Do I need to send this back to Apple to be restored?
You will hopefully be able to restore it yourself. It sounds like you erased all constant and settings rather than resetting all settings. But I'm basing my theory on the fact that you are seeing the Apple logo with the white progress bar (the white line) on the screen. That's what you would see if the software was being reinstalled and then it stopped on you. If that is what happened, you need to restore again and most likely need to use recovery mode.
You can read about recovery mode here.
Recovery mode - Apple
However ...... If you are seeing the white line when you turn the iPad, let it go for twenty minutes or so, before you try restoring again. There is possibility that the software is still be installed and it can take a while before you see that white line move at all indicating that progress is being made.
Frankly, I don't think that the software is still being installed, but since you didn't say specifically how long the iPad has been like this, it could just be that the software hasn't finished installing yet. If you know better - meaning that it's been like this for hours or longer, then you do need to restore the device. -
nephew had mutliple tabs open and shut down the iMac by hitting the button on the back instead of closing everything corectly. Now the only screen i get is the white with apple logo and the loading circle icon. i have attempted restart and c key with disk in but cant even get a menu to come up. What can I attempt from home before having to haul this into the store?
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Message was edited by: FeydakeeeeenHelpMePlease -
Hi all,
Please help, I repaired an iphone 5c and have now tried two different lcd screens on it but all I get is a black screen or a black screen with a vertical blue line on the left hand side of the screen. I definitely have the cables connected properly etc and before I repaired it the phone had a cracked screen and there was a picture on it.
I have tried hard reset and nothing. I have tried connecting to iTunes but it asks me to confirm on the iPhone which I can't do as there is nothing on the display. I have tried randomly pressing all over the screen but it doesn't work. So I can't even try restoring it on iTunes.
Please help any advice will be appreciated! I successfully have repaired iphone 4's and iphone 5 before but this is the first iphone 5c.
Thanks.purplesunshine3 wrote:
Please help any advice will be appreciated! I successfully have repaired iphone 4's and iphone 5 before but this is the first iphone 5c.
Thanks.
Since you were successful the last two times, I'm sure you will figure it out. -
hello everyone, as I have stated above, I have an Iphone 4G realtively new, just 3 months of use. I've never dropped it, nor got it wet. The problem is that the screen just one day went black and displays the apple logo, when I do the recovery mode everyway possible the screen shows the itunes link but the pc doesn't acknowledge it.. I've tried on many pcs (windows and mac) and none respond because the device is not shown on itunes it just says "driver not found"
please what to do???Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
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