Just upgraded to 10.9. was hoping it would fix the bugs in the last system.  now my Epson scanner won't work.  Downloaded their newest software.  No go with the new OSX. Why would Apple roll out a new free upgrade that interferes with Epson?

Just downloaded OS 10.9.  hoped it would fix bugs from the last version.  now I can't use my Epson perfection 4870 scanner. Cehcked with Epson. They say the software is an Apple update.  checked with Apple-No Go.
For now my Scanner just won't work.  I'm surprised Apple would introduce new OS material -free- which compromises a good vendor like Epson.

nope, Barney.
My issue is   a large amount of money spent over many years on computers for my company, myself, wife and sons. Got an investment here
The company I favor, Apple sent me a message that they have a wonderful new Maverick operating system.
I send documents back and forth to friends and people to do business. Hoped maverick would fix the bugs  from Leopard.
With Maverick system, my main document sender, Epson perfection 4870 and its software doesn't work anymore, or so it seems to me.
Checked with Apple, very apologetic, they can't help, maybe it will be fixed in a couple of days...
Epson, referred me to Apple...
I still ccouldn't send documents.
Until my buddy Macjack pointed out the obvious- Image capture does the job. Thanks very much,MJ
I didn't know that- not in the Apple help area, can't find it in their manual, their help line couldn't give me a clue to something as obvious as this
So, lot of money over the years. Plenty of smart, well compensated folks writin code at both companies.  I can't keep up with tit all, they don't keep up with each other.
Bottom line Apple releases a product  that doesn't work well for a lot of little people like me.  Maybe some clear expanation would help re:Macjack..
I certainly don't understand all the ins and outs of a zillion dollar computer behemoth business model.  Do know this though, If I ran my business like this customers would go somewhere else and some would probably sue me.
Thank you

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