Keep getting 5002 Error when trying to Sign In

Hello,
I created a new @me.com address today for a seperate Apple ID account. I am needing to sign into the iTunes Store, but I keep getting a response that says:
"We could not complete your iTunes Store request. An unknown error occurred (5002)."
Any ideas as to what's going on here?
I also took a screen cap of the issue:
Thank you for the help!
Marcus

Thank you for your response Carolyn; however, that article does not fix my problem. I am getting this error when trying to sign into the iTunes Store on my Mac.
I get the same problem when signing into the Store on the iPad or iPhone. I simply can't log in, but when I go to iCloud.com or the Apple ID login on Apple.com, it works.
Marcus

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