Keep getting the message that iTunes has stopped working

Keep getting the message that iTunes has stopped working. Cannot contact the store to do anything

Ahhh, a number of anti-virus programs have issues with programs that use libraries that may look like virus signatures.  Hardware damage can cause software problems in programs open when the hardware problem occurs by causing electrical impulses that destroy parts of the software.  The short answer is it would be a good idea to have a really good technician make sure the computer is correct and then transfer the content of the hard drive to a clean hard drive and reinstall programs that don't pass checksum tests.
The total of what you say is a system that could use a careful going over...make sure you are working from a stable and solid base.

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