Kenwood X991 & iP200 cable with iPod 5th Gen 80GB does NOT work correctly

I have a conundrum. My wife has the 4th Gen v1.2.1 iPod 30GB which works fine on my Kenwood X991 Head Unit. I recently purchased the "new" 80GB iPod 5th Gen with the latest version "1.0.2" which does NOT work properly. The iTunes software tells me that this 1.0.2 is the latest software.
When I attach my iPod to my stereo, it states "Reading" for eternity. It DOES play music but only plays Alphabetical Order ONLY. There is no ability to stop, change, fast-forward, reverse, etc....the only thing you can do is click "Source" to change to CD Player or Tuner, etc...
Does anybody out there know what is going on? I have a request into Kenwood as well. Thanks in advance for all your help!
-Kingofbytes

Thanks for the help. It's an iPod Classic then 80GB. The unit plays when plugged in but does not allow searching, or switching songs nor displays as it is supposed to. My wife's 30GB works with no problems. Of note:
Her 30GB = v1.2.1
My 80GB = 1.0.2
Mine is newer by about 6 months. Both are the latest software according to the screen.
Kenwood has said to "reset the head unit" and "make sure I've got it plugged in properly". I need to try the reset part next but the last statement is funny to me. I can install a head unit, amplifier, re-run all speaker wire, install a Dual 10" subwoofer box, solder and wire tie all connections from a factory unit to a 3rd party Cable manager kit, but I need to "make sure" I know how to plug in an iPod cable.....laughable.

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