Kernel panics on base model of late 2014 macbook pro
Hello!
My girlfriend's macbook pro retina 15'' late 2014 base version 10.9.5 gets a kernel panics. She thinks it happens when she surfs the web with Google Chrome but also has other programs open. It has happend from the day first at random times and about 5 times since. Nothing external is attached to the computer and we have not modified the hardware.
I have the error logs for last two. Maybe you can help me find the problem or tell if I should take it in under the warranty.
Last error log:
[10/01/15 20:55:39] Kadri Lajal: Anonymous UUID: 84489F6E-9722-2E93-92D5-5C590C0B8C45
Sat Jan 10 20:54:07 2015
panic(cpu 2 caller 0xffffff80070dc43e): Kernel trap at 0xffffff80070a3699, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000106df3000, CR3: 0x000000000974e000, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8029d1d140, RDX: 0x0000000000000821
RSP: 0xffffff81fa983610, RBP: 0xffffff81fa983640, RSI: 0x000000004169e77f, RDI: 0xffffff800ccc3560
R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0xffffff80076d1600, R11: 0x0000000000000007
R12: 0xffffff800ccc3560, R13: 0xffffff800ac17000, R14: 0x00000000006e7000, R15: 0xffffff8042f5fc00
RFL: 0x0000000000010286, RIP: 0xffffff80070a3699, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000106df3000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81e8735df0 : 0xffffff8007022f79
0xffffff81e8735e70 : 0xffffff80070dc43e
0xffffff81e8736040 : 0xffffff80070f3976
0xffffff81e8736060 : 0xffffff80070a3699
0xffffff81fa983640 : 0xffffff800709be8b
0xffffff81fa9839b0 : 0xffffff800707368b
0xffffff81fa983a10 : 0xffffff80074bc541
0xffffff81fa983b10 : 0xffffff80074bc7be
0xffffff81fa983b40 : 0xffffff7f88b32bed
0xffffff81fa983b70 : 0xffffff7f88b32aef
0xffffff81fa983b90 : 0xffffff7f88b339ee
0xffffff81fa983bb0 : 0xffffff7f88bb97bb
0xffffff81fa983bc0 : 0xffffff7f88b4a937
0xffffff81fa983bf0 : 0xffffff7f88bbc225
0xffffff81fa983d80 : 0xffffff7f88b49672
0xffffff81fa983de0 : 0xffffff7f88b58eae
0xffffff81fa983e20 : 0xffffff7f87e25222
0xffffff81fa983e40 : 0xffffff7f87e251b5
0xffffff81fa983e70 : 0xffffff7f88b47b9e
0xffffff81fa983ea0 : 0xffffff7f88b599f5
0xffffff81fa983ed0 : 0xffffff7f88b57898
0xffffff81fa983ef0 : 0xffffff80074b0a20
0xffffff81fa983f30 : 0xffffff80074af4c2
0xffffff81fa983f80 : 0xffffff80074af597
0xffffff81fa983fb0 : 0xffffff80070d7607
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3E]@0xffffff7f88b31000->0xffffff7f88b95fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f876bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f87f20000
com.apple.iokit.IOSurface(91.1)[5E4EA3A2-5AB6-3577-B32D-EF5717A0EF5B]@0xffffff7f87e20000->0xffffff7f87e32fff
com.apple.driver.AppleIntelHD5000Graphics(8.2.8)[E47592A8-BE33-30AB-9512-7FDD3E95D228]@0xffffff7f88ba3000->0xffffff7f88bf3fff
dependency: com.apple.iokit.IOSurface(91.1)[5E4EA3A2-5AB6-3577-B32D-EF5717A0EF5B]@0xffffff7f87e20000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f876bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f87f20000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3E]@0xffffff7f88b31000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000006e00000
Kernel text base: 0xffffff8007000000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 117127949740609
last loaded kext at 98219881951127: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7f890ff000, size 12288)
last unloaded kext at 98353850964676: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f890f2000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
[10/01/15 20:55:48] Kadri Lajal: com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSurface 91.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Last but one error log:
Anonymous UUID: 84489F6E-9722-2E93-92D5-5C590C0B8C45
Wed Jan 7 03:18:05 2015
panic(cpu 6 caller 0xffffff800f6dc43e): Kernel trap at 0xffffff800f6a35f8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff8fd8750e, CR3: 0x00000001291fc0c0, CR4: 0x00000000001606e0
RAX: 0xff000000ff000000, RBX: 0xffffff803038bca8, RCX: 0x0000000040000800, RDX: 0x0000000000000000
RSP: 0xffffff81fa5bbd20, RBP: 0xffffff81fa5bbd50, RSI: 0x000000000acf0000, RDI: 0xffffff8030f4fe20
R8: 0x0000000000000000, R9: 0xffffff81fa5bbed0, R10: 0x00007fff932d0c0c, R11: 0x00007fff8fd86af5
R12: 0xffffff8030f4fe20, R13: 0xffffff8030f4fe20, R14: 0x000000000acf0000, R15: 0xffffff8030f4fe20
RFL: 0x0000000000010202, RIP: 0xffffff800f6a35f8, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00007fff8fd8750e, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81f0c9ddf0 : 0xffffff800f622f79
0xffffff81f0c9de70 : 0xffffff800f6dc43e
0xffffff81f0c9e040 : 0xffffff800f6f3976
0xffffff81f0c9e060 : 0xffffff800f6a35f8
0xffffff81fa5bbd50 : 0xffffff800f67833e
0xffffff81fa5bbf20 : 0xffffff800f6dc87c
0xffffff81fa5bbfb0 : 0xffffff800f6f387b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000000f400000
Kernel text base: 0xffffff800f600000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 450972786954016
last loaded kext at 444249285595744: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7f916ff000, size 12288)
last unloaded kext at 444354705786952: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f916f2000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Howdy there taivokasper,
If the Macbook Pro is still getting Kernel Panics, I would use the other troubleshooting in the following article about troubleshooting these issues, named:
OS X Mavericks: If your Mac restarts and a message appears
Thank you for using Apple Support Communities.
All the very best,
Sterling
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Interval Since Last Panic Report: 182041 sec
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Anonymous UUID: 0577657F-1C3E-4F99-8D46-DBE4A8F848D3
Mon Dec 12 20:45:18 2011
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Backtrace (CPU 0), Frame : Return Address
0xffffff807f8d3e30 : 0xffffff8000220702
0xffffff807f8d3eb0 : 0xffffff7f81f5bc8c
0xffffff807f8d3f20 : 0xffffff7f81f5fa0f
0xffffff807f8d3f40 : 0xffffff800063c091
0xffffff807f8d3f70 : 0xffffff800023db2c
0xffffff807f8d3fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.0.16)[F23C08B3-9067-32EC-B7AF-BAB315A38518]@ 0xffffff7f81f4d000->0xffffff7f81f6cfff
dependency: com.apple.driver.AppleGraphicsControl(3.0.16)[77F64D0E-E357-3B27-BC05-43EBEBBFE 665]@0xffffff7f81f38000
dependency: com.apple.iokit.IOACPIFamily(1.4)[4A5A4624-7A52-3EA0-BB8D-5B265B086727]@0xfffff f7f807cc000
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f8087f000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xff ffff7f80ce1000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f80ca9000
dependency: com.apple.driver.AppleBacklightExpert(1.0.3)[0A996825-0CA7-3ABF-B492-9826A5F046 0F]@0xffffff7f81f4a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 69318007665
last loaded kext at 52646327280: com.paragon-software.filesystems.ntfs 82 (addr 0xffffff7f82065000, size 278528)
last unloaded kext at 42845253273: com.parallels.kext.prl_hypervisor 7.0 14922.693916 (addr 0xffffff7f8205c000, size 360448)
loaded kexts:
com.paragon-software.filesystems.ntfs 82
com.parallels.kext.prl_hid_hook 7.0 14922.693916
com.parallels.kext.prl_hypervisor 7.0 14922.693916
com.parallels.kext.prl_usb_connect 7.0 14922.693916
com.parallels.kext.prl_vnic 7.0 14922.693916
com.parallels.kext.prl_netbridge 7.0 14922.693916
at.obdev.nke.LittleSnitch 2.4.4
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.kext.ATIFramebuffer 7.1.4
com.apple.driver.AppleIntelHD3000Graphics 7.1.4
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.ATIRadeonX3000 7.1.4
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.5.5
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.kext.ATI6000Controller 7.1.4
com.apple.kext.ATISupport 7.1.4
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,3, BootROM MBP81.0047.B24, 4 processors, Intel Core i7, 2.4 GHz, 4 GB, SMC 1.70f5
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
I'm fairly technical but this is overkill even for me. I managed by googling "AGC GPU REGISTER RESTORE FAILED" to find a japanese blog that helped me fix the problem but it's only partially solved. I'm not getting any kernel panic attacks by switching of the integrated graphics under "Energy Saver" in system prefs but instead getting decreased battery life as the computer is constantly using the dedicated graphics card. So in other words when I untick the "Automatic Graphics Switching" the problem is gone.
I always get the same report and it doesn't really matter if I'm pushing the machine to it's limits or just writing something in TextEdit. When speaking to Apples support advisors they implied that it's most likely not hardware related but software related. I personally think that it's most likely the driver related and could be fixed by modifying the AppleGraphicsControl.kext file but I can't be sure. I've never modified a kext file before and feel a bit uncomfortable doing it without any assistance.
Could anyone please give me some advice. It would be sincerely appreciated.
Thanks
PS. Forgot to add that I've reinstalled Lion several times, reset SMC, PRAM, etc. None of that worked.I had to send my MB Pro to an authorized apple service provider where they ran diagnostic tests on it and concluded that it was the logic board (motherboard) that was as seeehr germans would put it "kaput". After they replaced it with a new one and re-did the tests everything worked fine. So in my opinion waiting for a SW update to fix the issue one would have to wait an eternity. Just let the technicians take a look at it and they'll most likely replace the logic board or the entire computer depending on what makes most sense for them.
This is not a software glitch but HW. The only reason one does not experience this in bootcamp is due to no automatic graphic switching in windows. It only runs the dedicated GPU and never switches to the intergrated Intel HD3000 GPU.
Hope this gives you some clarity.
PS. I asked the technician if he could give me a detailed explanation in regards to which part of the GPU / logic board was causing the issue but he couldn't answer that question. -
Kernel Panic - Late 2013 MacBook Pro Retina
Hi Apple Community,
I've owned a Late 2013 MacBook Pro Retina (2.0Ghz/8GB RAM) for merely a month now and just within the last week alone I have encountered around 5-6 Kernel Panics which is starting to concern me as this is my very first MacBook Pro.
I was hoping that someone here could help me with this issue.
Below is a copy of the Kernel Panic log:
Anonymous UUID: 767E1972-7105-E734-B565-AE9A2AD620AC
Thu Apr 10 01:39:01 2014
panic(cpu 0 caller 0xffffff801f0dbe2e): Kernel trap at 0xffffff801f1d87a3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000116218003, CR3: 0x0000000020a70001, CR4: 0x00000000001606e0
RAX: 0xd100000000000000, RBX: 0xffffff80414afd20, RCX: 0x0000000025000000, RDX: 0x0000000000000000
RSP: 0xffffff8111cf3d10, RBP: 0xffffff8111cf3d20, RSI: 0x0000000000000002, RDI: 0xffffff80414afd20
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000142
R12: 0x0000000000000000, R13: 0xffffff8032b95c00, R14: 0x0000000000000001, R15: 0xffffff80414afd20
RFL: 0x0000000000010286, RIP: 0xffffff801f1d87a3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000116218003, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81025e8c50 : 0xffffff801f022fa9
0xffffff81025e8cd0 : 0xffffff801f0dbe2e
0xffffff81025e8ea0 : 0xffffff801f0f3326
0xffffff81025e8ec0 : 0xffffff801f1d87a3
0xffffff8111cf3d20 : 0xffffff801f376e75
0xffffff8111cf3d50 : 0xffffff801f1d8a9d
0xffffff8111cf3dc0 : 0xffffff801f376c58
0xffffff8111cf3e70 : 0xffffff801f1fa506
0xffffff8111cf3ea0 : 0xffffff801f1e4b73
0xffffff8111cf3ed0 : 0xffffff801f1ddeaa
0xffffff8111cf3f40 : 0xffffff801f1e4b17
0xffffff8111cf3f50 : 0xffffff801f43e363
0xffffff8111cf3fb0 : 0xffffff801f0f3b26
BSD process name corresponding to current thread: launchd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x000000001ee00000
Kernel text base: 0xffffff801f000000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 512576988534
last loaded kext at 245623919378: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa1075000, size 65536)
loaded kexts:
com.paragon-software.filesystems.ntfs 100
org.dungeon.driver.SATSMARTDriver 0.8
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleGraphicsDevicePolicy 3.4.35
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Hub
USB Device: My Passport 0748
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Microsoft® Nano Transceiver v2.0
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Could anyone help me identify what's the issue causing these Kernel Panics?Steps I've done so far:
Reset NVRAM
Restarted the computer.
Perform Apple Diagnostic Test, NO ISSUES DETECTED -
Ok,
This is my first post to this forum.
I have a Late 2011 i5 Macbook Pro. I used this last year during college but the weight was just unbearable. I have decided this year to upgrade to a Macbook Air. Here is my question.
I am starting uni and will be studying Nursing and so I will not be using any heavy software or progaming etc.
The only thing I will use is Office for Mac and browsing. I normally keep around 15 browser tabs open whilst I research.
I also like to download so I would also like Vuse on my Macbook too. I own an external hardrive and so memory isnt a big deal (unless it makes a difference to the performance of the mac itself, Sorry im not great with this stuff)
Do you guys think the base model of the 11" Macbook Air (1.3ghz, 4GB ram, 128GB SSD) will be enough for my needs or do you think I would need to custom build it (1.7ghz, 8GB ram, 128GB SSD)?
My boyfriend thinks for what im using it for the base model will be fine but I dont want to get it to find that its not enough as my main concern is lag but I also do not want to pay extra for something which isnt going to be fully used (ie my current Macbook Pro).
For those of you who do have the 11' Macbook air, how are you finding it? Also, this will be my main computing device, I am selling my Pro but am thinking of buying the wireless keyboard and trackpad so I can connect to an extenal monitor whilst im at home.
Thank you guys in adavnce for any answers.I too have a 2011 mackbook pro and I also have a mid 2012 mackbook air 128 gb ssd and 4 gb ram , I am probably goint to sell the pro because I just don't use it anymore . If you intend to do heavy multi tasking 8gb ram as suggested by a previous poster might be worth the extra money.
-
Is there a compatibility guide for SSDs in the late 2011 macbook pro model?
Is there a compatibility guide for SSDs in the late 2011 macbook pro model? I'm looking to purchase a 15.4" Late 2011 Macbook pro and was looking a SATA3 SSD that was supported (outside of the ones provided by Apple). Does anyone have any success stories they wish to share? I assume the problem with secondary bay and SATA3 has still not been resolved.
Have you looked at the OWC web site? They specialize in Mac peripherals and they have a good line of SSDs and secondary bays as well. My experience with them has been good but I am not ready for SSDs. For my needs the cost/benefits are not there.
Ciao. -
Anyone else having extra long delivery time for the late 2013 macbook pro 15" 2.6ghz 1tb model?
Anyone else having extra long delivery time for the late 2013 macbook pro 15" 2.6ghz 1tb model?
As of today feb 15 i have been waiting for 78 days. Finland doesn't have an official apple store (only authorized resellers) It was my mistake because i should have bought from apple.com. But i think 2.5 months is too long and i have no information about when i can get it..The low-end 15” rMBP with a 8 GB or RAM and a 256 GB SSD costs $2,000.
The low-end 15” rMBP with a 8 GB or RAM and a 512 GB SSD costs $2,300.
With 16 GB of RAM and a 512 GB SSD it costs $2,500.
The high-end 15” rMBP with a 16 GB of RAM and a 512 GB SSD costs $2,600.
All cost $500 dollars more with a 1 TB SSD.
So the SSD size is not a differentiating factor unless you prefer 256 GB.
If you think you need 16 GB of RAM and a 512 GB SSD then you might as well spend the extra $100 for the high-end model.
The high-end model will make a difference on gaming and graphics-oriented applications.
They tend to run other applications at about the same speed.
Both models are rated with 8 hours of battery life.
Benchmarks on PhotoShop comparing memory sizes: https://discussions.apple.com/thread/5659174?tstart=30
The speed was about 10% different between 8 GB and 16 GB models.
On other applications your mileage may vary.
Application benchmarks:
http://www.macworld.com/article/2059215/15-inch-retina-macbook-pro-review-a-tale -of-two-laptops.html
The low-end and high-end performed the about the same on non-graphics oriented applications.
Graphics oriented benchmarks:
On the Cinebench OpenGL benchmark the high-end was about twice as fast.
On the Unigine Heaven Benchmark benchmark they ran at about the same speed.
On the Unigine Valley Benchmark benchmark the high-end was about 1.5x as fast.
Message was edited by: hands4 -
A0020 model of screen in Macbook Pro Retina 13' (Late 2013)
A0020 model of screen in Macbook Pro Retina 13'. Anyone know who is the manufacturer of this screen? I've tried to find it on the internet, but it's seems that nobody know. I'm worried a little bit about that, because I didn't knew about the problem with the LG displays in Mac. In case that it's LG, there is some instructions how to prevent screen degradation?
Go step by step and test.
1. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own"
2. Reset PRAM: http://support.apple.com/kb/PH14222
3. http://support.apple.com/kb/PH13977
Best. -
2014 MacBook Pro keeps restarting
Hello,
I am a Help Desk engineer and we have 14 brand new 2014 MacBook Pro's that we have delegated to the population. However one employee's MBP keeps randomly restarting on her about twice a day. Sometimes her MBP goes a few days without it restarting on it's own.
When her laptop crashed this is the log it produced:
panic(cpu 4 caller 0xffffff80078dc43e): Kernel trap at 0xffffff80078a6b98, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000000007a, CR3: 0x00000002a7c91083, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80282f81b0, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81f66fb280, RBP: 0xffffff81f66fb2b0, RSI: 0x0000000000000200, RDI: 0xffffff80282f81b0
R8: 0x0000000000000000, R9: 0x0000000000000200, R10: 0xffffff803a645ea0, R11: 0x0000000000000246
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff80282f81b8
RFL: 0x0000000000010246, RIP: 0xffffff80078a6b98, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000007a, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81f66faf10 : 0xffffff8007822f79
0xffffff81f66faf90 : 0xffffff80078dc43e
0xffffff81f66fb160 : 0xffffff80078f3976
0xffffff81f66fb180 : 0xffffff80078a6b98
0xffffff81f66fb2b0 : 0xffffff800786cf28
0xffffff81f66fb440 : 0xffffff80079d3003
0xffffff81f66fb4a0 : 0xffffff8007a15bad
0xffffff81f66fb5a0 : 0xffffff8007b6bcca
0xffffff81f66fb630 : 0xffffff80079fe241
0xffffff81f66fb6b0 : 0xffffff7f898061bc
0xffffff81f66fb9e0 : 0xffffff7f89807ea8
0xffffff81f66fba20 : 0xffffff8007bb6271
0xffffff81f66fba80 : 0xffffff80079e055d
0xffffff81f66fbad0 : 0xffffff80079f50e0
0xffffff81f66fbb70 : 0xffffff80079e6c65
0xffffff81f66fbc20 : 0xffffff80079e7522
0xffffff81f66fbf50 : 0xffffff8007c40c63
0xffffff81f66fbfb0 : 0xffffff80078f4176
Kernel Extensions in backtrace:
com.sophos.kext.sav(9.1.55)[00000000-0000-0000-0000-000000000000]@0xffffff7f898 05000->0xffffff7f89809fff
BSD process name corresponding to current thread: mdworker
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000007600000
Kernel text base: 0xffffff8007800000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 2231054263771
last loaded kext at 1792374233355: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f89832000, size 73728)
last unloaded kext at 126025387857: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f89528000, size 8192)
loaded kexts:
com.sophos.kext.sav 9.1.55
com.sophos.nke.swi 9.1.50
com.sophos.driver.devctrl 9.1.56
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
I have done the following:
Ran YASU Diagnostics utilities:
Cleared System, Local, User Cache
Cleared Browsers History & Cache
Cleared Download Cache
Removed Cookies
Clear Sys, Application & Archive logs
Ran Apple Diagnostics and no issues were reported.
Reset PRAM
Ran Disk Utility to find/repair any drive issues.
10 minutes after i handed her laptop back she came back and stated that it restarted on her again. The only thing that gets plugged into this laptop is an external monitor and the power cable. I explained to her to try running with it unplugged to see if it restarts again.
Can you view the issue by the log i sent you?
Thank you!Hello,
I am a Help Desk engineer and we have 14 brand new 2014 MacBook Pro's that we have delegated to the population. However one employee's MBP keeps randomly restarting on her about twice a day. Sometimes her MBP goes a few days without it restarting on it's own.
When her laptop crashed this is the log it produced:
panic(cpu 4 caller 0xffffff80078dc43e): Kernel trap at 0xffffff80078a6b98, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000000007a, CR3: 0x00000002a7c91083, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80282f81b0, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81f66fb280, RBP: 0xffffff81f66fb2b0, RSI: 0x0000000000000200, RDI: 0xffffff80282f81b0
R8: 0x0000000000000000, R9: 0x0000000000000200, R10: 0xffffff803a645ea0, R11: 0x0000000000000246
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff80282f81b8
RFL: 0x0000000000010246, RIP: 0xffffff80078a6b98, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000007a, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81f66faf10 : 0xffffff8007822f79
0xffffff81f66faf90 : 0xffffff80078dc43e
0xffffff81f66fb160 : 0xffffff80078f3976
0xffffff81f66fb180 : 0xffffff80078a6b98
0xffffff81f66fb2b0 : 0xffffff800786cf28
0xffffff81f66fb440 : 0xffffff80079d3003
0xffffff81f66fb4a0 : 0xffffff8007a15bad
0xffffff81f66fb5a0 : 0xffffff8007b6bcca
0xffffff81f66fb630 : 0xffffff80079fe241
0xffffff81f66fb6b0 : 0xffffff7f898061bc
0xffffff81f66fb9e0 : 0xffffff7f89807ea8
0xffffff81f66fba20 : 0xffffff8007bb6271
0xffffff81f66fba80 : 0xffffff80079e055d
0xffffff81f66fbad0 : 0xffffff80079f50e0
0xffffff81f66fbb70 : 0xffffff80079e6c65
0xffffff81f66fbc20 : 0xffffff80079e7522
0xffffff81f66fbf50 : 0xffffff8007c40c63
0xffffff81f66fbfb0 : 0xffffff80078f4176
Kernel Extensions in backtrace:
com.sophos.kext.sav(9.1.55)[00000000-0000-0000-0000-000000000000]@0xffffff7f898 05000->0xffffff7f89809fff
BSD process name corresponding to current thread: mdworker
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000007600000
Kernel text base: 0xffffff8007800000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 2231054263771
last loaded kext at 1792374233355: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f89832000, size 73728)
last unloaded kext at 126025387857: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f89528000, size 8192)
loaded kexts:
com.sophos.kext.sav 9.1.55
com.sophos.nke.swi 9.1.50
com.sophos.driver.devctrl 9.1.56
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
I have done the following:
Ran YASU Diagnostics utilities:
Cleared System, Local, User Cache
Cleared Browsers History & Cache
Cleared Download Cache
Removed Cookies
Clear Sys, Application & Archive logs
Ran Apple Diagnostics and no issues were reported.
Reset PRAM
Ran Disk Utility to find/repair any drive issues.
10 minutes after i handed her laptop back she came back and stated that it restarted on her again. The only thing that gets plugged into this laptop is an external monitor and the power cable. I explained to her to try running with it unplugged to see if it restarts again.
Can you view the issue by the log i sent you?
Thank you! -
Late 2011 MacBook Pro can't boot after Yosemite install
After installing Yosemite on this late 2011 MacBook Pro it stops about a third of the way into booting up. It displays a null sign. I can boot into recovery disk, or external HD (I don't have a backup of this system, but can boot from my MacBook Air's clone) if I use option-R or just option at startup. It won't go into Safe Mode. From the ext HD I have reinstalled Yosemite on the MBP, but it still freezes mid-boot. Disk Utility repair permissions, repair HD, zap PRAM, SMC, I've tried all of these (from reading advice here, and PM from Ogelthorpe). I have copied the Etre Report below. Suggestions?
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 2:16:55 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 431
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Western Digital My Book 1140 2 TB
EFI (disk2s1) <not mounted> : 210 MB
MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
Recovery HD (disk2s3) <not mounted> [Recovery]: 784 MB
Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
Recovery HD (disk2s5) <not mounted> [Recovery]: 650 MB
MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
Recovery HD (disk2s7) <not mounted> [Recovery]: 650 MB
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
/Volumes/MBPClone/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
[not loaded] com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
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Total size: 299.73 GB
Total number of backups: 20
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Size of backup disk: Excellent
Backup size 299.73 GB > (Disk size 0 B X 3)
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Mar 24, 2015, 01:44:49 PM Self test - passed
Mar 22, 2015, 10:30:37 PM /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ashDrive Partition and Format
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. Quit DU when it is finished and return to the installer. Install Snow Leopard. Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Best way to transfer from mid 2012 macbook pro retina to new mid 2014 macbook pro
I'm updating to a new 2014 macbook pro. am i better off using a migration assistant from one to another, or restoring from Time Machine (with ethernet to thunderbolt adapter)? Or some other method?
thanks,
ptkmackeg55 wrote:
I have used the Setup Assistant during setup of OS X and I would use a current Time Machine back up to point to during Setup Assistant. I have also manually copied data and apps over from another Mac while on my network. Both take some time and both were equally successful.
So, you have a choice after backing up your current Mac:
Have both Macs on your network, run setup on your new Mac and afterwards manually copy files from the old to the new Mac.
Run setup on your new Mac and use the Setup Assistant to migrate from a Time Machine back up all your user accounts, data and settings.
Question on a similar line except I wanted to partition the drive that came on the new Mid 2014 MBPro (2.8 GHz, 1 TB SSD, 16 GB RAM). Migrating from the old computer b/u seems pretty straight forward, but once the drive that come with the new MBPro is partitioned an install of OS X needs to be done. Here's what I did, I installed the Mavericks I had purchased from the App Store when it came out. Now, from reading here in the Communities, some have indicated the shipped Mavericks version is not the same as the App Store version. Now that the shipped Mavericks is history (after the partitioning) should I try somehow to restore that from the Recovery HD/process? Or ???
This isn't my first rodeo, so I just went full speed ahead and did the partitioning and copied the former MBPro (early 2011) disk created by Carbon Copy Cloner over to the new boot partition. It was suggested that an Erase and Install OS X could be done, but I don't see how that would bring the shipped Mavericks version for this new MBPro, unless the Recovery HD suite of utilities would go and grab that from Apple via Internet; which would be fairly lengthy since it would be via Internet connection.
I'll back up a bit here for a second... I"m not experiencing any problems (kernel panics, etc.) but not sure if the system now is as it should be. Hindsight being what it is I should have made a CCC copy of the shipped volume of Mavericks; if this is an issue.
The system seems to be running fine, and some of my "issues" (for lack of a better term) could be just the way the new Mid 2014 MBPro is handling things - like memory allocation (i.e. using close to the 16 GB most of the time) and kernel_task using 1 GB of memory - more at times). Possibly if I wasn't a regular watcher of Activity Monitor I would just be plodding along, since the system seems to be working fine. Occasionally some apps or their processes take a longer than I feel is what should be normal to do, hence looking at the Activity Monitor to see what is going on.
Sorry for the long ramble. Trying to see if I really have a problem that would necessitate a reinstall of Mavericks via Recovery HD; which could take up some valuable computer work time (which I'm also using posting here <grin>).
Thanks in advance for any ideas, suggesting, etc. Also, to the person who posted to my other question on this another thanks for those suggestions. None of which I've done - yet.
Take care all - and thank you again for all the great minds who make these Community Boards work.
Tom -
2014 Macbook Pro Retina crashes when extending display to Apple TV 3rd Gen
2014 Macbook Pro Retina running Mavericks 10.9.5 crashes and restarts every time I Extend Desktop in Airplay to new Apple TV 3rd Gen running latest update.
What can I do to avoid this?
Thanks
JonHello Freytag,
I would be concerned too if my MacBook Pro was getting recurring kernel panics when using an external display.
First, I recommend troubleshooting the connection with the external display. This article is for internal and external displays, so you can skip any steps referring to the internal display. I recommend reviewing the section titled "No video or no signal, image distortion, 'snow,' or flickering" in the article below. I recommend reviewing the full article, but the following steps specifically stands out to me for the situation you are experiencing:
Reset the system
You can reset the Mac's parameter RAM and SMC.
You can find the full article here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
If you continue expereince kernel panics, I recommend following the steps in the section titled "Troubleshooting a recurring kernel panic" in the article below to help isolate and troubleshoot this issue:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Thank you for using Apple Support Communities.
Best,
Sheila M. -
What external drives work well with a late 2011 MacBook Pro (I7, Lion OS) apart from my Kingston flash and USB drive, and the SD drives that I use in my cameras and recording devices? I ask because I just found out the hard way that a Samsung EVO 840 does not. Also, should I avail myself of something that works with the Thunderbolt or Firewire connections? I'm looking to back up music and video files created and/or processed in Logic Pro and the Adobe Production Premium software suite (Premier Pro, After Effects, Audition, etc).
Hmm, not sure what problems you had installing this drive. The review here gives it good marks for Mac:
http://www.amazon.com/Samsung-Electronics-EVO-Series-2-5-Inch-MZ-7TE1T0BW/produc t-reviews/B00E3W16OU
There does seem to be a lot of prep to make it work:
"1. Preparation to install your new shiny SSD
1.a You will need a migration tool (I used the Sabrent kit USB 3.0 to Sata that was suggested in these review) see link http://www.amazon.com/gp/product/B00DQJME7Y/ref=oh_details_o03_s01_i01?ie=UTF8&p sc=1
1.b You will need to download a trim enabler (mid 2012 macbooks only support native trim with apple brand ssd's) I recommend going to cindori.org and downloading trim enabler version 3.xx. You can do this step before or after the OS migration
1.c You cannot use the Samsung SSD migration software *don't worry Mac has its own imaging/migration utility*"
Also in those reviews:
" Only down side when using this product in a Mac Mini is you will be required to download and install Trim Enabler so that your drive performs optimally on your Mac device. This is an Apple issue, not Samsung, but it is an extra step you will have to take after you install the hard drive, and any time you perform an OS upgrade." He rant's on.
Personally I only deal with OWC:
http://eshop.macsales.com/shop/SSD/OWC/
They are very knowledgable and if there's a problem they will gladly take back the item. (Never happened to me yet - 8 years and counting).
Just upgraded my 13" MBP 2011 to 120 GB for $79. Adobe CS 6 opens in 3 seconds! Awesome!
When I was in Chicago I had a pro photographer for a client. She wound up with 4 internal drives in her Pro, 4 external drives and an dual array locked in a steel vault in the basement. All from OWC. OK she was a bit paranoid. Great client though.
As far as value for price:
http://eshop.macsales.com/item/OWC/MES3FH7500G/
500 GB for $130.
However as far as reliability is concerned:
http://www.rockpapershotgun.com/2014/01/30/are-ssds-reliable/
http://www.extremetech.com/computing/173887-ssd-stress-testing-finds-intel-might -be-the-only-reliable-drive-manufacturer
So sudden power loss is an issue with SSDs.
Personally I'd go with a moderate sized SSD internally and a conventional external for backup. An array would be the most reliable. -
I have a late 2008 Macbook Pro last updated to the Mavericks OS. The screen died and I took it into an Apple store and was told replacing the screen and the hardware to repair everything would cost almost as much as buying a new laptop or a cheaper model. I was told that I can use a drive sled to access data I need on my hard drive. How do I remove my hard drive and use a drive sled to get to the information I need? What makes matters more complicated is I need to update my iPhone and my iTunes/App store purchases. How can I accomplish this?
My wife has a late 2008 Macbook Pro as well, which I am assuming I need to run my hard drive. Is there a way to just access just my hard drive without interfering with hers?
I know this is lengthy. Thanks to whoever looks at this and offers advice/instruction.the device you need is an External enclosure for a 2.5" (laptop form factor) SATA drive.
A USB-interface enclosure will be slow, but is adequate for this task and for re-purposing as a backup drive later. A firewire-interface drive would be faster, but is harder to find, more expensive, and faster than needed for this purpose.
The drive will mount as an "extra" drive on your wife's Macbook, and you can drag and drop whatever you wish. You could create a separate Account for yourself on her computer, and use Migration Assistant or just copy your stuff over to the new account. Then it would not interfere with her files. -
Late 2011 Macbook Pro green pixels on the screen where dark colors should appear.
I have a late 2011 Macbook Pro I bought it new with 4 gb of ram. About 4 months ago i purchased 8 gb of pny ram for this model and upgraded the ram. I followed all of the safety precautions and discharged my static electricity before upgrading. It increased the speed of my mac and helps with certain tasks. About 2-3 weeks i notices my mac froze and strange green black and pink bars appeared on the screen so i hold the power button to shut it down and it solves the problem this will happen about once a month but otherwise my mac works perfect. Now about a month ago I powered my mac on and low and behold The screen was covered in green pixels. I tried rebooting twice and it didn't do anything then i let it sleep for about 5 mins opened my mac and the green pixels were gone. Now my mac is still usable and everything works its just sometimes like once in a while ill get a few pixels and closing and opening my mac fixes it. I was curious if this was related to one another or is my mac just starting to die....
I have been getting green pixels/boxes the last while...
I have noticed it after waking the machine from sleep. Not 100% sure if that is the only time it happens. It goes away after a few seconds, typically.
Any idea what is going on?
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