Keyboard and tracker not working

have just purchased a macbook air. After only a couple of hours my notebook keyboard and tracker are not working. the cursor is stuck on upper left hand side of the screen and its stuck on 'bluetooth setup assistant' looking for a wireless keyboard.
Have tried forced shutdown a couple of times but nothing happens
Any ideas? The mac forums are saying I need to reinstall the OS but I don't have a CD drive ( yet!)
D

It is a common fault with new Mac Air. I had to bring it to an Apple store to get fixed. They did it for free.

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