Keyboard & mouse keeping losing connection

Replaced batteries.  Shows battery at 100%.  Every few minutes, I lose the connection.  Happens with keyboard and mouse, but about ten times more frequently with my keyboad.  Same things.  Suddenly stops working, maybe types the last letter a hundred times and then stops.  Reconnects in 10 seconds.  It has happened three times while writing this.  Any suggestions?   I tried looking at previous posts, but no help.                                                                                                                       
iMac (purchased in May)
OS 10.6.8
2.7GHz
4GB

You could try a smc and pram reset.  Got nothing to lose.

Similar Messages

  • Why does my mouse keep losing connection every minute

    why does my mouse keep losing connection every minute, its not the batteries

    I'm having the same issue.  Every so often it loses connection then re establishes. This goes on repeatedly.
    If you change batteries while the computer is still active then it takes for ever to re connect.
    Can't wait until someone replies to your question.

  • HT2845 why does my wireless mouse keep losing connection?

    Good morning,
    My wireless mouse keeps losing connection...my batteries are at 100% and the "discoverable" option is checked off.  Why is this happening?

    Hi:
    PRAM=parameter random access memory - reset like this:
    http://support.apple.com/kb/PH11243
    SMC=system management controller reset like this:
    http://support.apple.com/kb/HT3964
    Sometimes resetting these "fixes" odd problems - and it cannot hurt.
    To make a device a favorite, go to system preferences>bluetooth.  Highlight the device.  If detailed information is not shown, click oin the little gear>show more info.  Then click on the gear again and make the device a favorite.
    Barry

  • Why does my mouse keep losing connectivity

    My magic Mouse (came with the system) keeps losing connectivity.  It seems that whenever the mouse has a period of inactivity such as when I am using the key board, it loses connectivity and I have to double tap it (two fingers) to get it to reconnect.  Battery is >80%.  Is this normal or is there a setting that can insure it stays connected?  I appreciate any advice even if it is I have to put up with this annoyance.  Thanks.

    BDAqua
    Thanks for the response.  My WFi is a Linksys E2000.  Because of the number of messages in the Console I will have to wait until the next time I lose connectivity and then check for messages in Console to see if there are any clues to what is going on. 

  • Apple magic mouse keeps losing connection with Macbook pro

    I have a 2012 macbook pro, after upgrading to Mavericks(10.9.1, not have any other 3rd party software,just pure OS X), my magic mouse always losing bluetooth connection suddenly every one or two days. When losing connection, I found the bluetooth chipset type showing in macbook system information changed to unkown (FFFF). I have contacted with apple global support, and also have not gotten the solution. Just cleaning cache, and ect. but still didn't work.
    When I downgrading the OS X to 10.8.5 Mountain Lion, same macbook, same magic mouse, work very well. Never happened lose connection issue during one and a half month.  So, it should be a Mavericks bluetooth driver's issue, or something reletived.
    Any body have some good idea in solving this issue?
    Thanks in advance!

    I have the same problem with a 2007 MacBook Pro on Snow Leopard. As soon as I changed the mouse's batteries, it started losing connection every few seconds. The mouse came with Energizer batteries originally - they supposedly don't fit well, but the mouse worked fine. I exchanged them with Duracell, which gave problems. Now I have Varta batteries installed, they give problems too. The paper-trick doesn't work for me.
    Quite franky, I think it's rediculous that a fancy €69,- wireless mouse is so fussy about batteries. It's impossible to work with it. Is this just another way for Apple to get people to buy their batteries? I think a mouse this expensive should accept any and all batteries. Please, Apple: fix it. Seems like a really simple matter. Just put longer and stronger springs in the contacts for the negative poles.
    Thanks.

  • Wireless keyboard and mouse keep losing connection Edge 92z

    We recently installed 8 new Edge 92z 3414 DHG Thinkcentre desktop pc.  Originally supplied with Windows 8.0 and upgraded to 8.1.
    We are having intermittent issue with most of them, where keystrokes are lost or repeated and mouse loses connection or is jerky.  The mouse issue can be fixed by switching off and on, but comes back later.  batteries are brand new in both KB and mouse and are the original Slim range supplied from new, using a nano usb dongle.  the distance is less than 10 inches for either.
    I have tried updating the drivers, but they seem upto date already. I have put the nano usb dongle on a short extention as a test, but with the same result.
    Any ideas?  The loss of keystrokes is driving us all mad!!  Help.
    Dave

    There are things to do with an issue such as this one.
    1. You must ask yourself if this is a hardware issue:
    Try brand new batteries, if that doesn't fix the issue then you must try this.
    Best way to isolate this issue is to boot into the install dvd of your mac osx.
    Why?
    The behavior on the boot disk enviroment is totally different than the operating system while running from the hard disk. If you can recreate the issue there then its a hardware issue.
    If hardware:
    reset the pram (research it)
    If the issue is unable to recreate in the boot disk enviroment but you can in the regular enviroment then you can isolate it to software issue:
    Software troubleshooting:
    1. Remove configuration file for bluetooth:
    10.6: machd/library/preferences
    10.5 userfolder/library preferences
    file: com.apple.bluetooth.plist.
    Reboot.
    A combination of pram reset and plist removal works well. If it may help, use a usb mouse to remove the pairing of bluetooth then readd devices.

  • Why does Magic Mouse keeps losing connection when batteries are OK?

    In case it is a connectivity problem I close everything except the operation I'm using and the mouse continues to frequenty lose connection.

    Hi Moonbyrd,
    Welcome to the Support Communities!
    The articles below may be able to help you with this.
    Click on the links to see more details and screenshots. 
    Troubleshooting wireless mouse and keyboard issues
    http://support.apple.com/kb/TS3048?viewlocale=en_US
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    About NVRAM and PRAM
    http://support.apple.com/kb/HT1379
    Cheers,
    - Judy

  • Wireless mouse keeps losing connection.  Why?

    My wireless mouse has been working well for about a year now but recently it's being losing its connection to the iMac a lot.  Like 20 times during an 8 hour workday.  Everytime it does I have to double click it and wave it around a lot before it reconnects. It's not the batteries, there are no new wireless sources that I can see via SSID, and I haven't played hackey sack with it or anything.  What else might be causing this?

    This is probably a mechanical problem, not an issue with your Bluetooth conneciton or the mouse software.
    The batteries are probably disconnecting - No power. No bluetooth.
    Try this.
    Flip your mouse over and remove the battery cover.
    grab your business card and fit the end of it across the compartment - you're going to create a little padding between the batteries and the cover.
    Mark the width on the card with a pencil and cut the card to fit.
    Place the card on top of the batteries and close the cover.
    The switch is going to need a fingernail to slide it now, but your batteries shouldn't disconnect as you move the mouse around.
    Or try this.
    Get a little aluminum foil, fold it up into a little square and fit it between the -ve end of each battery and the springy contact. Not as secure but does the same thing.

  • Magic Mouse keeps losing connection.

    This is NOT a batteries issue. I use a mobee Magic Charger in place of batteries. Charge is at 100%.
    I removed it from Bluetooth devices and re-"found" it, have rebooted since. I re-set the PRAM.
    There are no other Bluetooth devices normally in the same room, nor any wireless or cell phones - other than a wireless Apple keyboard (also set up with a mobee charger) - which I assume would be made not to interfere with an Apple wireless mouse.
    Using an iMac, Intell, OS 10.7.5
    Mouse drops out several time a day with a "connection lost" message. It acts like it has lost power - I can set it on the charging plate for a few minutes, then try again, and it usually comes back.
    But, I made sure to charge it fully last week, and it only lasted about 20 minutes. In systems preferences the mouse shows 100% charge. Yet, just now, it lost connection after about a minute of use.

    What you are asking is to essentially debug a Mobee magic charger problem (not, IMHO, a Bluetooth problem or a mouse problem). Like any other product, the Mobee battery pack has a 1/2 life. Mobee's web site has this information:
    http://www.mobeetechnology.com/support.html?catid=11&kbartid=35
    You have a couple of options:
    1. Place "regular" batteries in the device and see what happens. That would eliminate the Mobee device as a problem area.
    2. Replace the Mobee battery pack.
    Barry
    P.S. The Mobee web site also has a post from a user indicating the charge data is incorrect (when using the Mobee device).

  • Why does my Magic Mouse keep losing connection?

    I've had my Magic Mouse for about 6 months now. I use it with my MacBook Pro RD. It works fine most of the time but every now and then it would lose connection for anywhere from a few seconds to a few minutes. This happens even with newly replaced batteries so I know it's not a battery problem. I really expected better from what I thought would be a high quality mouse from Apple.
    I am thinking of sending it back to be repaired or something, but when I entered its serial number to check the warranty status, I get the error "We're sorry, but this serial number is not valid. Please check your information and try again." In fact, the serial number printed on my mouse's battery compartment has 17 characters but the support page here only allows you to enter a 14-character serial number! What is going on?

    I was having the same problem and found another thread with the solution. Basically the problem is some batteries do not fit tightly in the compartment and jiggle around causing the mouse to lose power and therefore the connection. The solution is either buy the apple rechareable batteries or wedge a piece of paper in between the batteries and the compartment lid (I used a bit on an index card fold over on itself). Once I did that = no more lost connection every 10 minutes.
    The thread I'm referring to is here:
    https://discussions.apple.com/thread/4261715?start=0&tstart=0
    Posting in case someone else (like I did) comes here looking for an answer.

  • Wireless Keyboard keeps losing connection

    My wireless keyboard started getting hung up on a key and continues to to type it until the KB loses connection. Then it reconnects and sometimes repeats this several times before it starts working normally again.
    It has also just been randomly losing connection without hanging up on a key.
    Batteries are new and the iMac/keyboard and mouse is less than a year old.
    Any thoughts?
    Mouse is losing connection too at times, but nothing like the keyboard.

    Hello B:
    One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
    However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
    Barry

  • External drive conntected to Time Capsule keeps losing connection

    I've been having this problem since I bought my TC over one year ago. Other than this everything works fine (aside from the occasional need for a restart).
    I have an external 500GB drive attached to my 500GB TC via usb. I use the TC strictly for backups and the other drive to host my media files. When I want to use those files I switch on the drive. Only about half of the time does that work. When it does work everything is fine. I see the drive in the finder as expected.
    When it doesn't work, I can see the drive name in the finder. But if I click to go into the folder, I get an error saying that the connection cannot be found.
    It shows up in the Airport Utility as normal.
    Powering the drive off and on does not help.
    Relaunching the finder doesn't help either.
    The only way I can connect to the drive again is to either logoff and log back into my mac, or restart the TC.
    It seems that my computer is remembering some kind of network disk mounting settings that don't get refreshed when I turn on the drive, but then do get refreshed when I logoff and back in. Does anyone know how I could force that refresh to happen? Has anyone had this problem before?
    Any suggestions would be much appreciated
    PS all my software and firmware are the latest.
    Thanks.

    OS X fan
    This helped meRe: Time Capsule keeps losing connection in Finder 
    Dec 17, 2013 4:08 AM (in response to whootang12)
    Left click on the Finder icon from the Dock and click "Connect to server...", go to recent server and click on your Airport Time Capsule.
    THANK YOU!!!!
    This solved it for me!

  • LaCie external hard drive keeps losing connection to Windows 8.1 computer

    Hello all,
    My LaCie external hard drive (Rugged version) seems like it keeps losing connection to my brand new Windows 8.1 laptop. The laptop is an HP Pavillion 15-p 133cl TouchSmart Notebook which I just got today. Basically, every few minutes, or if I nudge the external
    a bit, the computer will seem like it disconnected and reconnected to the external hard drive in a split second and bring it up in the Windows Explorer. This external hard drive doesn't show any problems connecting to any other computer, but it has occurred
    with 2/3 ports on this computer so far. I'm a bit worried, because I definitely DO NOT want the files on this external to get corrupted in any way. What should I do? Thanks a bunch.

    may I know your external HDD model, to check which USB version to isolate power and cable connection issue 
    if this is USB 3.0 try to attached at USB 3.0 at your laptop, your laptop has 2 USB 3.0 and 1 for 2.0, for external HDD with USB 2.0 sometimes need more power / more than 1 connection, sometimes the power will loose
    but since the trigger it will disconnect if you nudge the HDD, I suggest back up data to your laptop first, try to change with other data or power cable, try also update your laptop chipset
    try to check with other device to isolate port issue
    may I know if you are using other PC, did your external HDD also will disconnect if you nudge it?
    contact your external HDD manufactured to get some suggestion   

  • Why does my iPad2 suddenly keep losing connection on facetime?

    Why does my iPad2 suddenly keep losing connection on FaceTime and tries to constantly reconnect?

    Does it happen anywhere that you use FaceTime or only in your home WiFi network? If it happens with your home network, have you tried power cycling your router? Unplug it for about 30 seconds and then plug it back in.
    Turn WiFi off and on in the settings. Reset the network settings.
    Have you tried any troubleshooting steps at all?

  • Why does my iPad keep losing connectivity

    Why does my iPad
    keep losing connectivity ?

    Hi Joan,
    I'm sorry to hear you are having issues connecting with Wi-Fi from your iPad.
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
    iOS: Troubleshooting Wi-Fi networks and connections
    Be sure that you are in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
    Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap the blue dot and choose Forget this Network. Try to connect to your desired Wi-Fi network again.
    Note: You will need to enter your Wi-Fi password again if your desired network requires one.
    Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
    If your issue is still unresolved
    Follow the steps below for the issue you are experiencing.
    Unable to locate a Wi-Fi network
    Unable to connect to a Wi-Fi network
    Wi-Fi disconnects, or signal strength is less than expected
    Unable to access the Internet while connected to Wi-Fi
    Unable to automatically connect to Wi-Fi
    I hope this information helps ....
    Have a great day!
    - Judy

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