Keyboard shortcuts in CS4 won't work! Please help!

In the last month I have lost all of my keyboard shortcuts in my CS4 program. I was using Windows Vista Professional - and installed CS4 in August. Everything was working great. Then last month, all of the shortcuts disappeared. I uninstalled/then reinstalled CS4 - still nothing. Have done that several times, and looked on the forums for similar issues, in the Technotes - nothing. Yesterday my office upgraded my system to Windows 7. I am on a new HP Elitebook - also purchased in August, so my system can handle the program with ease.
Anyway, I had the IT guy do a 'clean install' per most of the chatter online, so i went to install the program and the install came up with 'errors' first was that Adobe 9 was not installed, nor was Photoshop. When i opened up illustrator - poof - no keyboard shortcuts again. Please if anyone knows of something that I could try, I would really appreciate it. This is seriously making me behind in projects and am ready to throw my new computer out the gigantic window that is in front of my desk.
Oh, since this - I updated my graphics driver (per suggestion for Photoshop), unistalled CS4 - AGAIN - and am in the process of reinstalling. But I am pretty sure that the shortcuts will be missing.
Help!!

These are the errors that I keep getting from the 'Get More Information' link after install.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2.
Adobe Photoshop CS4 (64 Bit)
Error:
Error 1603. Error 1311.Source file not found: \\CGENG\Tammy$\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x641.cab. Verify that the file exists and that you can access it.
Adobe Fonts All x64
Error:
Error 1603. Error 1311.Source file not found: \\CGENG\Tammy$\Adobe CS4\payloads\AdobeFontsAllx64\AdobeFontsAllx641.cab. Verify that the file exists and that you can access it.
Adobe Illustrator CS4 LangPack (en_US)
Error:
Error 2.
Adobe InDesign CS4 Application Language Files (en_US)
Error:
Error 2.
Adobe InDesign CS4 Common Language Files (en_US)
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.

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