Keyhole DRM Application has encountered  a problem and needs to close

Every time I try to run one of the games I have downloaded
from Shockwave e.g Ciao Bella I get the error message
"shockwave.com Keyhole DRM Application has encountered an
problem and needs to close".

I am having the same problem. I have done everything that
support has told me and still has not helped. I went ot properties
of my game and the description given is shockwave.com Keyhole DRM
Application. What in the world is going on? No one seems to be able
to help anyone with this problem.

Similar Messages

  • InterVideo WinDVR Application has encountered a problem and needs to close.

    My TV Anywhere has suddenly stopoed working and the message "InterVideo WinDVR Application has encountered a problem and needs to close.  We are sorry for the inconvenience." appears each time I try to open the program.  MSI Radio works fine.  I have uninstalled and re-installed the programe (originally MSIPVS now MSIPVS3). I did try to download the new Beta drivers just to try, but the zip file shows 0 bytes!
    Has anyone come across this, or can anyone suggest what I can try to resolve the issue?
    Many thanks in anticipation
    Gareth

    Jeremy:
    I should point out that I am much more confident with software issues.  I am not a hardware person and  have never attempted to open up the box!
    Realtek is the card on the motherboard. 
    I hope this is the information required:
    OS Information:
    Property   Value
    OS Name       Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
    Service Pack       2.0
    OS Manufacturer       Microsoft Corporation
    Windows Directory       C:\WINDOWS
    Processor:
    Property   Value
    Current Clock Speed       3000
    Description       x86 Family 15 Model 2 Stepping 9
    Manufacturer       GenuineIntel
    Name        Intel(R) Pentium(R) 4 CPU 3.00GHz
    Memory (RAM):
    Property   Value
    Bank Label       RAS 0 & 1
    Capacity       536870912
    Bank Label       RAS 2 & 3
    Capacity       536870912
    Total Memory Deteced in Hardware: ~1024 MB
    Memory Reported to Operating System: 1023MB
    Disk Drives:
    Property   Value
    Description       Disk drive
    Manufacturer       (Standard disk drives)
    Model       Maxtor 6Y160M0
    Media Type       Fixed hard disk media
    Size       163921605120 (~153 GB)
    Number of Partitions       2
    Description       Disk drive
    Manufacturer       (Standard disk drives)
    Model       Canon MP Memory Card USB Device
    Media Type      
    Number of Partitions      
    Description       Disk drive
    Manufacturer       (Standard disk drives)
    Model       IC35L060 AVV207-0 USB Device
    Media Type       Fixed hard disk media
    Size       61492193280 (~57 GB)
    Number of Partitions       1
    Installed Printers:
    Property   Value
    Name       PaperPort Color Image
    Port Name       BIPORT
    Default       False
    Driver Name       PaperPort Color Printer Driver
    Name       PaperPort Black & White Image
    Port Name       BIPORT
    Default       False
    Driver Name       PaperPort Mono Printer Driver
    Name       Microsoft Office Document Image Writer
    Port Name       Microsoft Document Imaging Writer Port:
    Default       False
    Driver Name       Microsoft Office Document Image Writer Driver
    Name       Generic / Text Only
    Port Name       LPT1:
    Default       False
    Driver Name       Generic / Text Only
    Name       Canon MP370 Series Printer
    Port Name       USB001
    Default       True
    Driver Name       Canon MP370 Series Printer
    Name       Auto Microsoft Office Document Image Writer on GARETH-14ETIB74
    Port Name       \\GARETH-14ETIB74\Printer
    Default       False
    Driver Name       Microsoft Office Document Image Writer Driver
    Motherboard:
    Property   Value
    Manufacturer       MICRO-STAR INC.
    Model      
    Name       Base Board
    Part Number      
    Product       MS-6758
    Serial Number       00000000
    Version       2.00
    BIOS:
    Property   Value
    Manufacturer       American Megatrends Inc.
    Name       Version 1.00
    Release Date       20040324000000.000000+000
    Version       AMIINT - 10
    Monitor:
    Property   Value
    Description        SyncMaster 173V/172V/173S/173B
    Name        SyncMaster 173V/172V/173S/173B
    Screen Height       768
    Screen Width       1024
    Keyboard:
    Property   Value
    Description       Easy Internet Keyboard
    Pointing Device:
    Property   Value
    Manufacturer       Logitech
    Name       HID-compliant Wheel Mouse
    Sound Card:
    Property   Value
    Manufacturer       Creative Technology, Ltd.
    Description       Creative EMU10K1 Audio Processor (WDM)
    Device ID       PCI\VEN_1102&DEV_0002&SUBSYS_80661102&REV_0A\4&1F7DBC9F&0&08F0
    Manufacturer       Realtek
    Description       Realtek AC'97 Audio
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    Video Card:
    Property   Value
    Adapter Compatibility       NVIDIA
    Adapter RAM       268435456
    Description       NVIDIA GeForce FX 5600XT
    Installed Display Drivers       nv4_disp.dll
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    Driver Date       29/10/2004 16:50:00
    Video Mode Description       1024 x 768 x 4294967296 colors
    DirectX Installation:
    Property   Value
    Version       6.03.01.0146
    Modem:
    Property   Value
    Network Adapters:
    Property   Value
    Description       Intel(R) PRO/1000 CT Network Connection - Packet Scheduler Miniport
    Description       Packet Scheduler Miniport
    Description       Microsoft TV/Video Connection
    Description       1394 Net Adapter
    Description       1394 Net Adapter
    External Ports:
    Property   Value
    External Reference Designator       Def
    External Reference Designator       Sanjoy
    Expansion Slots:
    Property   Value
    Slot Designation       PCI1
    Slot Designation       PCI2
    Slot Designation       PCI3
    Slot Designation       PCI4
    Slot Designation       PCI5
    Slot Designation       AGP
    Copy To Clipboard
    I do very much appreciate the help from you all!
    Gareth

  • The application has encountered a problem and needs to close

    I'm building an application on LV using TABs, FPGA DLLs and DLLs that comunicate with CAN, GPIB and PCI devices.
    The program apears to work properly but sometimes, and I can't see the patern, it crashes with the error "the application has encountered a problem and needs to close..."
    Sometimes the error apears when I'm trying to exit the program, some other times it crashes before that.
    I can't find the error because the program may work well for several hours and then crash or it crashes after 5 minutes of working with it.
    Any clues on what is going wrong?
    Regards,
    Daniel Coelho
    Daniel Coelho
    VISToolkit - http://www.vistoolkit.com - Your Real Virtual Instrument Solution
    Controlar - Electronica Industrial e Sistemas, Lda
    Solved!
    Go to Solution.

    I'm still going through the example, but since the error ocours sporadicaly this could take some time to pinpoint the error.
    I was reviewing the code and I was wondering about some simple things, like:
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    - since I'm using DLLs on my code, are there a way to make sure that all DLLs are loaded and unloaded correctly?
    My program has a TAB with a simple TestStand user interface and when I change TABs I close the teststand ui; when I use that user interface I load and unload the same DLLs that I use on the other TABs, i. e., when using the UI I load all the DLLs that comunicate with the devices and when I change TABs I unload all the DLLs because on each separate TAB I can control those devices indicidually.
    It's a bit hard to explain but I think I managed
    Is there some truth on my questions? If so, what could I do?
    Daniel Coelho
    VISToolkit - http://www.vistoolkit.com - Your Real Virtual Instrument Solution
    Controlar - Electronica Industrial e Sistemas, Lda

  • RCConsole MFC Application has encountered a problem and needs to close

    Alright, heres the issue. I am a computer lab admin trying to remote
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    Ive done some random testing and discovered the following
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    so based on that i tried mapping a drive to /sys/public/mgmt and tried
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    Any help would be much appreciated

    Vc++ error messages,fatal errors: Error message: Msvc32i MFC application has encountered a problem and needs to close MFC vc++ c++
    Originally Posted by [email protected]
    Alright, heres the issue. I am a computer lab admin trying to remote
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    the console one directory is located on the server in
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    i tried copying the console one directory to the root c: and it worked
    fine
    then i tried copying it to my network drive on the server
    /data/home/grastyc/consoleone/1.2/bin and it worked fine
    so based on that i tried mapping a drive to /sys/public/mgmt and tried
    running it from there, didnt work.
    Any help would be much appreciated

  • "Fast Restore Application has encountered a problem and needs to close.

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     Hey, Guys
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    Based on another thread and a post by WyreNut, I changed to PalmDesktop 4.2 - and am all set ...

  • Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.

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    Solved!
    Go to Solution.

    Re: Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.
    Sorry I will correct the laptop order:
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    Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller  - 27CB
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller  - 27CC
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    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub

  • SBS Client Application Launcher has encountered a problem and needs to close

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    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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    Message Edited by charlieh1 on 05-07-2009 07:56 PM
    Message Edited by charlieh1 on 05-07-2009 07:57 PM

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  • Outlook 2016 getting crashed and throws an alert message as "microsoft outlook has encountered a problem and needs to close.

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  • Adobe Captivate has encountered a problem and needs to close.  We are sorry for the inconvenience.

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  • Adobe Reader has encountered a problem and needs to close.

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    Thanks for the input.  Did you remove Adobe Reader 10 first before you downloaded the older version?  If you removed it, how did you do that?  The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
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    From: [email redacted by moderator]
    To: [email redacted by moderator]
    Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
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  • Adobe Flash CS5 has encountered a problem and needs to close

    Hi,
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  • Adobe Muse.exe has encountered a problem and needs to close.

    I get this message when trying to open  muse. It happened after an upgrade.
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  • Adobe Flash Player Installer/Uninstaller 11.2.r202 has encountered a problem and needs to close

    Seems that with the last 3 or 4 Flash Player updates, once the update is complete but before the installer actually exits, I get an error message box telling me that "Adobe Flash Player Installer/Uninstaller 11.2.r202 has encountered a problem and needs to close.  We are sorry for the inconvenience.", etc., etc., etc.  I've received this error message numerous times as most of the computers I work on are Windows XP SP3 (all updates) with Internet Explorer 8 as the browser, including my own computer and my wife's.  If I could copy & paste the details, I would.  But the temp file that's supposed to be created for error reporting purposes, isn't, and I'm not going to spend the next half an hour transcribing all the technical details.  I just want you to be aware there's a problem with your installer.       -kd5150-

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    For XP, follow these steps:
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    In addition to the .dmp, please post or send me your Flash Installation.log.
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  • AE 5.2 Request List Issue - Requests in list aren't mine

    I have an interesting problem and am not sure where to begin looking for a solution.  AE is working properly, workflows are going fine.  I'm not a role approver and I haven't setup my user ID anywhere else within AE (Stages, etc.).  Despite this, whe