Keypad Malfunctioning - Multiple or Wrong Letters on Press - Interuptions and Wrong Words on Swype

About 2 weeks ago my keypad stopped working or at least working as intended. Might have been from the latest update I am not sure.
ISSUES WITH STANDARD PRESS AND TYPE:
1. I tap a letter and it often types that letter 2 or more times instead of once.
2. I tap a letter and it often types the worng letter or a whole series of wrong letters.
ISSUES WITH SYWPE:
1. I will be using swype and in the middle of creating a word it just stops as though I have lefted my finger up when I haven't
2. I will swype and the word will be no where close using letter I never even came near.
Basically this happens on and off which is why I think it is a software issue rather than a hardware issue. If it was hardwear there would be a dead section or broken section of the screen. But one minute I can swype a word and the next minute I can't swype the same word. Same thing with press to type. I will press a letter and it works press it again and it won't and so on.
MY ATTEMPS TO FIX THE ISSUES:
1. I tried powering the phone on and off.
2. I tried turning off the phone and removing the battery.
3. I did a factory reset.
Does anyone else have any other suggestions the only other thing I can think of is trying to get Verizon to send me a replacement which I am sure won't be easy.?

Try this: Settings > Applications > Manage Applications > All > Multi-touch keyboard > Clear data. Then do the same thing for the Text messaging application.

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Keypad Malfunctioning - Multiple or Wrong Letters on Press - Interuptions and Wrong Words on Swype

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