KM Document iView - Internet Explorer Error

Hi All,
I have uploaded word docs to KM and then proceeded to create KM Doc iViews which link to the word docs. When I preview the iView i get a dialog box asking me whether I want to open, save or cancel. If I click either open or save I get an internet explorer error which says "Internet Explorer cannot download...[filepathandname] from [hosturl]. Internet Explorer was not able to open this site. The requested url is either unavailable or cannot be found. Please try again later."
What am I doing wrong?
Also, shouldn't the files contents be displayed in the iView instead of opening up Microsoft Word?
Thanks in advance
TM

Hi Tiberiu,
Yes I have checked the path, and it is the correct one, it does contain the %20 escape characters too. But one thing you mentioned that I noticed may not be right is the fact the when I am actually in KM and I click the uploaded word document I get the same IE error. Does this mean that the document hasn't uploaded correctly? KM obviously knows that there is a word doc there because the download dialog box shows the Name, File Type and Host details. Another thing I noticed this time around was that the host details from when I click on the KM doc link is different from the path host in the KM doc iView, I think this is resulting from using BigIP to mask url details/load balancing?
Any suggestions?
Thanks again for all responses,
TM

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