Laserjet Pro M1536dnf MFP - scanner not working

I have just bought and installed an HP Laserjet Pro 1536dnf MFP. The copier and printer work, but I can't get the scanner to work. I have downloaded the software several times and triedn to install it, but it doesn't work. In the end it times out and says there is a 'fatal error'.
Any ideas? The printer didn't come with a USN cable, so I am using the one from my previous HP printer. Do you think that could be part of the problem?

Hi Watu-Na-Nuru,
Thank you for providing that information.
There should have been the 2 drivers listed. Not sure why it wasn't listed.
How was the scanner listed in the device manager under imaging devices?
I have provided some steps for totally removing the old printer software, so we can start over again.
Disconnect the USB cable if you are using the USB connection and not a Ethernet connection.
Remove Old Printer Drivers.
I believe there is a scrubber on the CD to remove all the printer files.
Open the files on the CD/utility folder/scrubber.
Unregister and reregister Microsoft Windows Installer
Click Start (), and then click Run.
In the Open box, type msiexec / unregister, and then click OK.
Click Start and then click Run.
In the Open box, type msiexec / regserver, and then click OK.
Reinstall the software again on a new account with Admin Rights.
Create a new user account with Admin rights.
How to create a new user account in Windows 7 and Windows Vista.
If the issue persists, run the Microsoft Fix It Tool.
Fix problems that programs cannot be installed or uninstalled.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, let me know.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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