Last night I bought Adobe XI Pro and this morning the serial number does not work.

Last night I bought Adobe XI Pro and this morning the serial number does not work.  [removed by moderator]

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • Adobe photoshop cs2 download on adobe website does not work-  the serial number does not work?

    photoshop cs2 download on adobe website does not work - the serial number given isn't recognised when you enter it when trying to install. the live chat at adobe cannot help and suggested that I may find the answer here. Can anyone help with this?

    Adobe has decommissioned the CS2 activation servers, so your old serial number is no longer usable.
    If you download the special non-activating version of CS2 that Adobe has made available to licensed CS2 users, you MUST also use the new serial number provided by Adobe on that download page:
    https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
    That S/N does work.  I double checked.

  • I added content to a document in Pages on my Mac last night, which was saved to icloud and this morning it was gone. Can I get my precious work back? Thanks

    Hello
    I added content to a document in Pages on my Mac last night, which was saved to icloud and this morning the additions were gone. Can I get my precious work back? Thanks

    Just thought I'd add my solution, I decided to go with WebDAV and I think it actually works better than the iTunes way, the steps are pretty much the same but avoiding the iTunes interface just makes things easier and faster.
    I followed this guide but it does have a small mistake in the httpd-dav.conf file, on line 2, where it's WebServer/WebDAV">, it should be <Directory "/Library/WebServer/WebDAV">.
    The tricky part is setting permissions which if wrong will give you errors when connecting with the iPad, I opted to set all to Read&Write since my home network has a hardware firewall. Another convenience was to add an alias to the webdav share on the Desktop.
    I'm still expecting the call from Apple but even if they fix the iTunes I'm sticking with WebDAV, atleast until I see what's new with iOS5 and iCloud this fall which should bring true sync for documents (I'm hoping that they will offer encryption with my own keys, if not, then I'll probably keep using WebDAV).

  • Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.

    I have Adobe Illustrator CS6 installed on my new Mac but the serial number does not work.
    Do I need to remove the program on the old Mac first?

    Thanks for you reply
    Then I do not understand why the serial number does not work? I have tried to type it several times.
    Regards
    Einar Tyholdt
    9. jan. 2015 kl. 16:16 skrev Monika Gause <[email protected]>:
    Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.
    created by Monika Gause in Illustrator - View the full discussion
    You can install it on two computers simultaneously, so uninstalling is not needed if it's the only other installation.
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7080891#7080891 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7080891#7080891
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Illustrator by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Purchased adobe acrobat x serial number does not work after two computers i need it put on a third computer help

    I purchase adobe acrobat x   I put it on two computers in my office I need to put it on one more but the serial number does not work anymore   is there a way to put it one the third computer?

    Also, you can only use it on two computers if they belong to the same person, are used only by that one person, and are not used at the same time. To install on two computers for two people needs two licenses. Adobe sell volume licenses, but do not sell an "all the computers in the office" license.

  • Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

    Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/?  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Just bought iworks and the serial number is not working. help!

    just bought iworks and the serial number is not working. help

    How did you buy iWork (no 's', capital 'W')?
    If you downloaded the trial version earlier, and have since purchased a serial number, iWork will ask you for the number the first time you launch one of the iWork applications after the trial period ends.
    If you bought a retail box, or bought the individual applications through the Mac app store, no serial number is needed, but if any part of the trial version is still installed on your computer, you'll get a request to enter a serial number before proceeding.
    In the last case, you must delete all traces of iWork and it's applications (but not the documents that you have created and saved), then reinstall the purchased versions from the DVD or from the app store.
    For the simplest and most efficient means of deleting the trial version, go to Yvan Koenig's iDisk, then to:
    for_iWork > iWork 09 > uninstall iWork 09.zip
    Unzip the file, open with Script Editor and run.
    Regards,
    Barry

  • I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

    Hi,
    I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

    The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
    I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

  • I have cs5 on my home mac. I had it on my old mac laptop. I deactivated it then went to reinstall it on my new laptop and my serial number does not work. Any help?

    I have CS5 photoshop extended on my mac home computer. I had it also on my mac laptop. I deactivated it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

    David o"bryan did you migrate/transfer any files/folders/applications to the new Mac laptop?  You can verify that your serial number is valid by checking under your account at http://www.adobe.com/.  You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • I am using firefox 3.6.17 i upgraded it to 4.1.but it does not work properly sometimes it opens every website and most of the time it does not work . so what is the problem please help . thank you

    i am using firefox 3.6.17 i upgraded it to 4.1.but it does not work properly sometimes it opens every website and most of the time it does not work . so what is the problem please help . thank you

    Did you check your security software (firewall)?
    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
    See:
    * [[Server not found]]
    * [[Firewalls]]

  • CS4 suite serial number does not work for Adobe Acrobat Pro

    Hello,
    I am looking for a solution for the serial number issue I am having with Adobe Acrobat Pro. All of other programs within the suite open fine, but when I open Adobe Acrobat Pro it asks for a serial number. When I type in the serial number, I am given a red "X".
    I have called customer support, but they haven't been able to give me any information that will resolve my issue (uninstalled 4 times now). I have Vista and have looked online and on the Adobe website to find a solution. It looks like others are having the same issue from what I can tell while searching. I have run the script too and then reinstalled, but still nothing.

    After some stupid upgrade in my computer (who knows as Microsoft is always doing something), my Acrobat 9 in CS4 stopped working. The error message said to uninstall and reinstall Acrobat. So I went through the control panel and uninstalled it. I then loaded the CD and reinstalled. However the reinstall would NOT accept the orginal serial number. I called Adobe and they gave me a different serial number. Before I let the guy nof the line I tried the  number and it did NOT work! So then he gave me another number which  asked for the previous verison- apparently it was an upgrade number. Luckily I had my old CS3 software and I gave it that number and then it accepted the install. The program now works BUT there is no longer any ADD/REMOVE choice in the CS4 suite in the control panel. There is no way to automatically remove this program anymore! What a mess.
    After reading some of the installation problems others have had and no solutions, I count myself lucky! At least I was able to get the program running.
    Therefore my advise on the serial number problem is to get Adobe on the phonen and get them to give you a number that will work, and don't hang up until you know the program is working!
    If anyone knows how to add the Acrobat to the the add/remove functions in the control panel, please let me know!

  • HT4061 I bought an ipad mini and cannot find the serial number?

    I have vbought an i pad mini and cnanot find the serial #.INstructions say if i tap home screen. But there is no home screeb. They also say it  is negraved on the back. But nothing is engraved on the back. They say if I have th eoirignal nox I can find it (whatever it is) above the  bar codes. But there are 4 long numbers. I have no idea which is which. Help!

    Serial Number
    http://support.apple.com/kb/HT4061
    Sign in to My Support Profile to get Serial Number
    https://supportprofile.apple.com/

  • Adobe Builder 4.7 Serial Number does not work

    Hi,
    I followed the instructions to download and install the Adobe Builder 4.7 Beta @ http://www.adobe.com/cfusion/entitlement/index.cfm?e=labs_flashbuilder4-7.
    The Serial Number mentioned for the product (1424-4002-6183-5974-1150-0356) does not work : keep seeing the "The serial Number you entered is invalid" error message.
    Is there an updated serial number, or is the Beta program no longer working?

    Flash Builder 4.7 got released !!! 
    Please visit - http://www.adobe.com/products/flash-builder-family.html for further details.

  • Final Cut Pro 7 Serial Number does not work

    After the latest Apple Update my FCP program puts up a requestor box wanting the serial number. When I put the number in the box says Incorrect. I've tried everything like changing 0 to O to copy and pasting and keying in. Nothing works. What did Apple do in the last update to screw up FCP?

    MJBTV wrote:
    After the latest Apple Update my FCP program puts up a requestor box wanting the serial number. When I put the number in the box says Incorrect. I've tried everything like changing 0 to O to copy and pasting and keying in. Nothing works. What did Apple do in the last update to screw up FCP?
    We have see a few related posts, try searching for serial number.
    I assue you, nothing was perpetrated by Apple during the recent ProApp updates. You can usually download them as a stand alone installer instead of getting them as an automatic script.
    This one was issued on September 15, 2010:
    http://support.apple.com/kb/dl949
    other fun stuff:
    http://www.apple.com/downloads/macosx/finalcutstudio/
    bogiesan

  • My serial number does not work - Creative Cloud ENT tells me to uninstall and re-install all applications I just installed

    I have a serial number.  I downloaded all Creative Cloud applications to use at work.  When I open an app, it says I am starting my 30-day trial.  I enter the serial number and it tells me to uninstall and reinstall all applications and enter the serial number.  I wasted an entire day doing that.  Now it tells me to uninstall and reinstall all apps and enter the serial number.  Do I have to do this every day?  When will it let me use my serial number?

    Where did you buy your subscription, and do you have a redemption code?
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

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