Last summer I bought a music album from iTunes. I've already transferred all my orders from my units, but somehow iTunes wants me to pay for the same album again. When I try to add it to my wish list it simply tells me that I've already bought that item.

Last summer I bought a music album from iTunes. I've already transferred all my purchases from my units, but somehow iTunes wants me to pay for the same album again. When I try to add it to my wish list it simply tells me that I've already bought that item.
And I've already tried to search for downloadable purchases.
So fact is established, I've purchased this album before but iTunes does not recognize it.
What to do?

Hey sorry for the late response but I've been out of town. I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album. They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing. Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there. So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday.
If it's working for you, then hopefully they fixed it! I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know.

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Last summer I bought a music album from iTunes. I've already transferred all my orders from my units, but somehow iTunes wants me to pay for the same album again. When I try to add it to my wish list it simply tells me that I've already bought that item.

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