Last week I downloaded Lion and iCloud on y iMac that I bought new in May.  When I plug in my 3gs iPhone and iPad 1 I get the message "the iphone  software update server could not be contacted'. Can anyone help me? I am VERY ignorant when it comes to Macs

I downloaded Lion and icloud last week on my iMac that I purchased in May.  When I plug in my iphone 3gs or ipad 1 I get the message "the iphone (ipad) software server could not be contacted." Can anyone advise me what to do? I am very ignorant when it comes to using my my Mac and don't know how to do much of anything and not familiar with the lingo do please be patient with me! I bought my mac when I began a second career as a teacher and have not had any spare time to become familiar with it.  Thanks, Melindakm

I downloaded Lion and icloud last week on my iMac that I purchased in May.  When I plug in my iphone 3gs or ipad 1 I get the message "the iphone (ipad) software server could not be contacted." Can anyone advise me what to do? I am very ignorant when it comes to using my my Mac and don't know how to do much of anything and not familiar with the lingo do please be patient with me! I bought my mac when I began a second career as a teacher and have not had any spare time to become familiar with it.  Thanks, Melindakm

Similar Messages

  • I get this error message when trying to upgrade software "The Iphone update software server could not be contacted"  Can anyone help?

    I get this error message when trying to upgrade software "The Iphone update software server could not be contacted"  Can anyone help?

    I'd start with the following document:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • HT201210 my iphone 4 keeps freezing and everytime i try and restore it,it keeps saying the iphone software update server could not be contacted..someone help please

    MY IPHONE 4 KEEPS FREEZING AND EVERYTIME I TRY AND RESTORE IT ..IT KEEPS SAYING THE IPHONE UPDATE SOFTWARE SERVER COULD NOT BE CONTACTED..HELP PLEASE

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • HT201210 (The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.) can anyone help me with this issue, every time i try to restore it will come up like this error m

    (The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
    can anyone help me with this issue, every time i try to restore it will come up like this error message.

    Restore the iPhone when connected to iTunes by cable.
    Still the same TS1275?
    Is your iPhone jailbroken?
    Or
    Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone?

  • HT1414 the iphone software update server could not be contacted.a duplicate file name was specified , please help as this is driving me nuts,does anyone know which file it could possibly be ?

    Hi could anyone help me out? my iphone 3gs keeps restarting itself every two minutes which i think is some kind of software issue,now there are a number of things i have done starting with putting in a new battery.when i charge the phone it resets itself every two minutes or so and the battery indicator stays at 4% so i decided to restore the phone on itunes (which is the latest edition) and when i connect my phone which i have put into recovery mode using the buttons, i get an error message saying :- the iphone software update server could not be contacted.a duplicate file name was specified. i have tried re-installing i tunes and that doesn't solve the issue and i have trawled through the program files to see if i could spot the duplicate but without success ,has anyone had the same issue and resolved it?

    An iPhone 3G cannot be updated beyond iOS 4.2.1...that's the end of the line for your phone.

  • HT201210 I can't restore my child's ipod touch due to itunes stating the ipod software update server could not be contacted or is temp. unavailable which I have several times & tried the resolution steps on the error page & the ipod won't restore  please

    When I was updating my child's ipod touch with itunes....it put the ipod in recovery mode and said I would need to restore and then update....which was my only option to choose, so when I chose restore & update....after going thru it seemed the process, then a window came up that stated the ipod couldn't be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable and to try again.  After trying this several times unsuccessfuly and going thru the steps on the help section, the ipod is still not able to restore & update, thus we can't access anything on our very new ipod touch and I am very frustrated, can't afford any Apple support tech time.  PLEASE HELP!!

    Try:
    - Powering off and then back on your router.
    - The Additional Information paragraph of
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • "The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?

    The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?

    Dear Lawrence Finch: 
    If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
    "The iPhone software update server could not be contacted."
    No, I did not hack anything (are you kidding?  Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB.  Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
    Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
    Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with: 
    1.  OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]).  So that can't be the problem.
    Here's all the other things apple & others say to check which I already checked:
    2.  USB ports are FINE, both work FINE, so that's not the problem.
    3.  No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
    4.  No "usb hubs."
    5.  Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]).  If you know of a newer one for this OSX, please advise.
    6.  No antivirus software.
    7.  No security software.
    8.  No routers; only 1 comcast modem, period.  Wired Ethernet.
    9.  No wifi gadgets, no wifi at all.
    10.  No firewalls, except what is on iBook in the SHARING/System-Prefs. section.  It's turned OFF.
    11.  Did the hosts/terminal thing sudo nano whatever it was.  There were only 3 lines, NO gs.apple.com:
    xxxxx local host
    xxxxx broadcast host
    xxxx local host
    Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
    So that's it.  If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
    Many thanks!

  • HT201210 why can't I restore and it says software update server could not be contacted? Help Please

    why can't I restore and it says software update server could not be contacted? Help Please

    Most likely because the phone was jailbroken or hacked to unlock it.

  • HT201210 What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.

    What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.
    Where can I download the ipad software myself?

    What entries do you have in your HOSTS file on your PC/Mac?
    If you have ever used TinyUmbrella your HOSTS file could be redirecting the request to a local server or Cydia.
    Look for any entries which redirect gs.apple.com and comment out or remove.

  • My IPAD won't accept my wi-fi password. I have tried resetting all settings and network settings but still won't accept it. Can't download to new version of IOS either, says software update server could not be contacted.

    my IPAD won't accept my wi-fi password. I have tried resetting all settings and network settings but still won't accept it. Can't download to new version of IOS either, says software update server could not be contacted.

    Yes I have put in the correct password, its all numbers so can't get it wrong really.
    It has connected before as has my iPod and that won't connect either. I have checked that they aren't on the blocked list of the wi fi. Managed to download the new version of iOS and that hasn't made a difference.
    I have the wi fi plugged directly into the computer rather than the booster hub as the computer won't connect to it when its in the hub. I did get the iPad to connect to the internet when it twas in the hub but once I upgraded the iOS it won't accept the wifi password in the hub either.

  • HT1414 i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

    i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

    Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.

  • Ipad is disables, when I go into itunes to recover it gives me the message "The ipad software update server could not be contacted" could anyone please help me??

    My son has disabled his ipad mini, Ive tried to go into Itunes to recover but i is giving me the following message:
    "The Ipad software update server could not be contacted" could someone please help me I have an upset little boy who thinks the only option left would be to put the Ipad in the bin!!!!!

    Hi there BEXDON,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update serverhttps://support.apple.com/kb/TS1814
    -Griff W. 

  • Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable. Please try again later. Can you please tell me how to fix this? Thanks in advance

    Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable.
    Please try again later.
    Can you please tell me how to fix this? Thanks in advance.

    We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
    So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
    Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation.

  • Can't update my Iphone (the iphone software update server could not be contacted)

    Hello,
    I've been trying to fix this problem by my self with no luck so I'm writing to you guys, hoping you will have the right answers.
    I dropped my iPhone4 today and it turned off, when I plugged it into a charger it showed me a screen of IOS6 (which I didn't had this update updated) and when I "silde right" it wrote that I need to update it by iTunes.
    So I opened ITunes while my IPhone was connected that it automatically tried to update it as needed, after 20 seconds of loading I get this error massage:
    "the iPhone software update server could not be contacted"
    I've tried everything; turning off firewall, update my AntiVirus,restarting my router, restarting pc while IPhone not\connected, changed usb exist (using a back exit atm),changing usb cable and even reinstalled my iTunes (yes, my iTunes is up to date), although when I tried to update my itunes it gives me this error:
    "The iTunes update server could not be connacted. Please chek your Internet connection, or try again later. " but I don't think it's related but worth to mention it.
    My iPhone is NOT jailbreaked
    please help me to fix this problem,
    Thanks In Advnace.

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • Can't restore 3G - "iPhone software update server could not be contacted"

    my phone was stolen and subsequently returned to me. an incorrect passcode was inserted on numerous occassions by the thief and this action has subsequently blocked my phone.
    it no longer accepts my original passcode.
    i've managed to get the phone in to recovery mode but when i try and restore it, i get a message saying: "The iPhone software update server could not be contacted. The network connection timed out."
    i proceeded to installed the latest version of iTunes; and turned off my firewall. i also rebooted the computer - to no avail.
    Please help!

    yeah, i've done that too. i'm getting a message that says "coreFoundation.dll was not found" so i'm downloading it right now...
    hope that works - fingers crossed!
    thanks for your help!

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