Latest Alert for Adobe Acrobat - Upgrade will not work, Any ideas???

Hi, When the issue with Acrobat first occured (ERROR MESSAGE: Licensing for this product has stopped working. You cannot use this product at this time. You must repair this problem by uninstalling and reinstalling this product or contact your IT Administrator or Adobe Customer Support), I did unistall and reinstall my Adobe Acrobat 9 Pro Extended, once finished reinstalling, the error kept reappearing. I also jumped onto the Adobe website and download the latest upgrade to fix this problem (http://www.adobe.com/ap/support/security/bulletins/apsb09-04.html), but the problem keeps continuing.
Any thoughts or ideas will be much appreciated. I have tried every combination of tricks and reinstalls etc and cant get it too work at all.
Sharmayne

Hi Micahel, thanks for getting back to me, just quickly (im not the very best with computers, but am ok), when you say to check the background processes, is that starting the task manager (ctrl+alt+delete) and clicking the processes tab to see if its running there? sorry, im just not too sure where to check for this.
thanks heaps, i appreciate the assistance.
Kind Regards
Sharmayne

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