Launch Application Error in PC Suite in XP Laptop

Question

Hi
I can download PC suite onto Windows XP laptop and use all its functionality with my 6230 phone
But when I end my laptop session and logout I cannot use any of the functionality when log back into my laptop
Get launch application error
When I download PC suite again , all functionality restored but lost again when logout of laptop

Answer 1

Hi,
I think that problem can be releated to internet connection so could you try to start Launch Application when you have internet connection open and also when you do not have disconnected from net. Does problem happen in both cases?
Anyway, I would be nice to get some log files from Launch application....(then I can try to find reason for this problem)
If you can take those log files, do this:
1. Go to ttp://www.sysinternals.com/Utilities/Filemon.html and download Filemon (it is end of the page).
2. Start FileMon.exe and click 'Options', 'Filter/Highlight..' and set string: *Launc* to 'Include' option.
3. Go to http://www.sysinternals.com/Utilities/Regmon.html and download Regmon (it is end of the page).
4. Start RegMon.exe and click 'Options', 'Filter/Highlight..' and set string: *Launc* to 'Include' option.
5. Start "Launch Application" manually and when you get that error message, save logs from both applications and attach those log files to your response.