Layout - Node will not Expand

Hi All,
I am facing a serious problem in Bex Web Layout. Here few characteristics and keyfigures are in row level and fiscal period char are in column level. Hierarchy is expand to 3 levels and then its collapsed at key figure level.
Now when new record is loaded and all keyfigure values are empty, hierarchy will not expand. I need to manully enter data in atleast one keyfigure for a period and then it will expand.
Has anyone faced the similar problem and was able to solve it ?
Thanks in advance....

Do you have zero suppression turn on for the rows?  The problem you are having can be caused by the fact that when you collapse the hierarchy, and the values are all zero, the hierachy node row is all zeros, and thus gets suppressed.  Once suppressed, there is not way to re-expand it other than going into the options on the active web template (assuming you are using the SAP default or somehting like it) and re-expanding from there.
Try turning off zero suppression for the rows

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