Letter of Credit from Verizon?

I am moving into a new apartment and getting heat and hot water from the gas company. The gas company charges a large deposit for new customers who don't have an established history with them to ensure payments are made on time. They said they'd waive this charge if I could provide a "Letter of Credit" from one of my previous utility providers indicating that I have not missed payments while in a contract with them. My cell provider, Verizon, is the only one where the account has been in my name and the gas co. said they'd accept it and that these letters from Verizon are common. However, I can't find anywhere how to request such a letter from Verizon and calling customer support I feel is useless - lines are busy for ever. Is anyone else familiar with this document and know how to request one?
Thanks!

    ewirkkala,
Congrats on the new apartment! We want to make sure you are able to have access to payment history. You can view your payment history online via your My Verizon. http://vz.to/VUjzfj (number 11).
LindseyT_VZW
Follow us on Twitter @VZWSupport

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        I'm confident that if you have spoken with our Fraud Team directly, that there are the proper wheels in motion to resolve all of the concerns that occured as a result of the fraudulant order on your account. It may take up to 2 bill cycles for all the adjustments to be applied and the changes made to your account to bring the dates and eligibility back to normal, so you should definitely be nearing the end of your wait. Based on your description, it may have been a while since you spoke with them directly instead of the customer service team, so I encourage you to give them a call at your earliest convenience to put your worries at ease. If you need to make arrangements for the charges that appear on your account, our Financial Services Team at 866-266-1445 will also be able to help possibly place a hold on the account regarding the disputed charges so there's no accidental inturruption in your service due to this unfortunate situation.
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    Follow us on Twitter www.twitter.com/vzwsupport

  • How do I file a complaint about the service I received from Verizon and if I file a complaint, will anything really change?

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    Follow us on Twitter at @VZWSupport

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    Sales Order value 1 Mio USD
    Down-payment 0.2 Mio USD  > paid immediately after sending out the request invoice (request is generated in SD from Sales order). Until payment, this would remain as the net exposure in the system.
    LOC value should be only >> 0.8 Mio USD <<   
    Is there a solution in SAP to this? What would need to happen to enable this?
    Cheers
    Hein

    Hello Hein
    Well, for your requirement you have to go development.
    For this you can use No credit check in TCode OVA8 for Define Automatic Credit Control for your desired combination of Credit control area, Risk class & Credit group.
    Where you have to write a requirement with help of ABAPer.
    OR
    You can take assistance of FI guy and looking to define Reconciliation Accts Without Credit Management Update
    Where In this IMG activity, you can cancel the credit management update function for certain postings by posting to an additional reconciliation account; the reconciliation account without credit management update.
    When you make postings to the standard reconciliation account, the receivables total within credit management is then updated, but those postings made to the reconciliation account without credit management update are not.
    In Japan, various receivables that are considered certain to be received are excluded from credit management update, including:
    - Active prepaid/deferred items
    - Payments by letter of credit
    Hope this can assist you.
    Thanks & Regards
    JP

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