Lexmark X4550 Double Printing/Two Sided/Duplex Printing Greyed Out

Hey all,
Been just over a week since I got my new MBP and while I can print wirelessly to my Lexmark printer, I can't get double sided printing to work - it's greyed out and unselectable.
I've tried various help pages on Lexmark's website, I've got the latest drivers for Leopard but it hasn't helped - as for Lexmark's support...pfft! I think they're all sleeping at work; phones are never answered.
It seems many people are experiencing the same on all various printer brands and someone had given a HP solution download but obviously it won't sort this LM printer out!
Any ideas?
Thanks!

Just another idea... Could it be that the option is greyed out because the printer doesn't have an automatic duplexer?
What I mean is that even when printing double sided from Windows, it would print a page and then I'd have to re-feed the page - so it's like manual double sided printing.
If so, is there an option somewhere else for manual duplex?

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