LG optimus exceed 2 flash problems

Just got this phone a few months ago. Its been in a protected case ever since I bought it. The cameras flash was working fine a when I first got the phone. Also my flashlight app was working good too. Now a few weeks ago my flash stopped working completely,  I can't use my phone as a flashlight or on camera flash. Then a few days ago it worked one time and isn't working again. I don't know if I may have damaged the phone or if it may just be an issue I can fix. I reset the phone to factory setting and that didn't fix it. I haven't dropped the phone in water. Any help would be appreciated.  Thanks!

I constantly use my flash light on my LG phone. Let's get your flash to shine bright again. Have you added new applications to your phone recently? Applications can affect the way your phone functions.  Click on the link to place your phone in safe mode.  This will let us know if there is an application that may be causing the issue.  http://www.verizonwireless.com/support/optimus-exceed-troubleshooting-app/
YareliM_VZW
Follow us on Twitter at @VZWSupport

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